Troubleshooting Guide - Fisher-Price PowerTouch User Manual

Troubleshooting Guide

Problem
I've touched a picture or
word and the unit doesn't
recognize it correctly.
You hear many sounds at
the same time.
The sound quality is faint or
there is no sound at all.
The unit functions erratically
and On/Off button does
not work when pushed.
LEDs on unit do not light.
Solution
• Try touching the word or picture again. Use only one finger
so that you don't activate other objects on the page.
• The book may have been placed upside down in the unit. Turn
the book around and replace it in the unit.
• The book may not be lying flat in the unit. Be sure the book
binding is properly inserted into the unit and the book is flat in
the unit.
• A book is being used with the wrong cartridge (additional
books only). Match the title on the book cover with the title
on the cartridge.
• Battery power may be weak. Replace all batteries with fresh,
alkaline batteries. Do not mix old and new batteries.
• You may need to reset the electronics in the unit. Slide the reset
switch Off and then back On again.
• Use only one finger so that you don't activate other objects on
the page. Be sure hands and arms are not resting on the page.
• Adjust volume by sliding the volume switch.
• The unit may have shut off automatically (after a few minutes).
To turn back on, simply press the On/Off button.
• You have headphones (not included) plugged into the unit. The
speaker does not project sound when a headphone pin is
inserted into the headphone jack.
• The batteries are dead or weak. Replace all batteries with
fresh, alkaline batteries. Do not mix old and new batteries.
• Battery power is weak and you will need to reset the electronics.
Slide the reset switch on the back of the unit to the Off position.
Replace all batteries with fresh, alkaline batteries. Do not mix
old and new batteries. Slide the reset switch to the On position.
• The batteries are dead or weak. Replace all batteries with
fresh, alkaline batteries. Do not mix old and new batteries.
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