Troubleshooting - Garmin Road Tech Zumo 665 Owner's Manual

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Appendix

Troubleshooting

Problem/Question
Solution/Answer
My zūmo never gets
Take your zūmo out of parking garages and away from tall buildings and trees. Remain stationary for several
satellite signals.
minutes.
The suction cup
Clean the suction cup and windshield with rubbing alcohol. Dry with a clean, dry cloth. Mount the suction cup
does not stay on my
as described on
windshield.
page
Check the fuse in the automotive power cable.
My zūmo does not
Ensure the vehicle is turned on and is supplying power to the power outlet.
charge in my vehicle.
Your zūmo can only charge between 32°F and 113°F (0°C and 45°C). If the zūmo is placed in direct sunlight or
in a hot environment, it cannot charge.
How do I clear all my
Hold your finger on the lower‑right corner of the zūmo screen while it is turning on. Keep your finger pressed
user data?
until the message appears. Touch
The zūmo is locked
If the zūmo screen stops functioning, turn off the zūmo, and then turn on the zūmo. If this does not help, press
up/frozen.
the
Turn off the zūmo. Hold your finger on the screen and then press and hold the
The touchscreen is
calibration screen appears.
not responding to my
touches properly.
Follow on‑screen instructions.
My battery gauge does
Allow the unit to fully discharge, and then fully charge it (without interrupting the charge cycle).
not seem accurate.
56
5.
Power
button and hold it for 8 seconds. Turn on the zūmo again. The zūmo should operate normally.
Yes
to clear all user data.
Power
button. Hold until the
Road Tech
zūmo 665 Owner's Manual

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