If You Need Consumer Assistance - Jeep Grand Cherokee 2012 Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
Suggestions For Obtaining Service For Your
Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
▫ Prepare For The Appointment . . . . . . . . . . . 585
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 585
▫ Be Reasonable With Requests . . . . . . . . . . . . 585
If You Need Assistance . . . . . . . . . . . . . . . . . 585
▫ Chrysler Group LLC Customer Center . . . . . 586
▫ Chrysler Canada Inc. Customer Center . . . . . 586
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . 586
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . 587
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . 587
Warranty Information . . . . . . . . . . . . . . . . . . 588
MOPAR Parts . . . . . . . . . . . . . . . . . . . . . . . 588
Reporting Safety Defects . . . . . . . . . . . . . . . . 588
▫ In The 50 United States And Washington,
D.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 589
Publication Order Forms . . . . . . . . . . . . . . . . 589
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