IKEA FRAMTID OV10 User Manual page 19

ENGLISH
Area of validity
For appliances which are purchased in one EU
country and taken to another EU country, the
services will be provided in the framework of
the guarantee conditions normal in the new
country. An obligation to carry out services in
the framework of the guarantee exists only if
the appliance complies and is installed in ac-
cordance with:
• the technical specifications of the country in
which the guarantee claim is made;
• the Assembly Instructions and User Manual
Safety Information;
The dedicated After Sales Service for IKEA
appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this guaran-
tee;
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture. The service won't provide
clarifications related to:
– the overall IKEA kitchen installation;
– connections to electricity (if machine
comes without plug and cable), to water
and to gas since they have to be execu-
ted by an authorized service engineer.
3. ask for clarification on user manual con-
tents and specifications of the IKEA appli-
ance.
To ensure that we provide you with the best
assistance, please read carefully the Assembly
Instructions and/or the User Manual section of
this booklet before contacting us.
How to reach us if You need our service
Please refer to the last page of this manual for
the full list of IKEA appointed contacts and rel-
ative national phone numbers.
Important! In order to provide You with a
quicker service, we recommend that You use
the specific phone numbers listed at the end of
this manual. Always refer to the numbers listed
in the booklet of the specific appliance You
need an assistance for. Before calling us,
assure that You have to hand the IKEA article
number (8 digit code) for the appliance of
which you need our assistance.
Important! SAVE THE SALES RECEIPT! It is
Your proof of purchase and required for the
guarantee to apply. Note that the receipt
reports also the IKEA article name and number
(8 digit code) for each of the appliances you
have purchased.
Do You need extra help?
For any additional questions not related to Af-
ter Sales of your appliances, please contact
our nearest IKEA store call centre. We recom-
mend you read the appliance documentation
carefully before contacting us.
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