Troubleshooting Guide - GE Refrigerator Use And Care Manual

5. TROUBLESHOOTING GUIDE

Problem Possible Cause
The refrigerator is Lack of energy
not functionning
Faulty faucet
Disconnected plug
Power cord damaged
Abnormal noises
Installation in an inadequate place
Inadequate leveling of product
Accessories wrongly placed
Lack of cooling
Installation in an inadequate place
Airflow vent obstructed
Door opening longer than
recommended
Inadequate control adjustment
Direct heat or sunlight sources
External
High humidity room
condensation
(above 75% RH)
External
Door is not correctly closed
condensation near
the magnetic seal Lack of adherence of the magnetic
seal against the cabinet
Internal Door opening longer than
condensation recommended
Food not wrapped, uncovered or
hot, as well as containers without
lid storing liquids, thus generating
excessive humidity
Lack of adherence of the magnetic
seal against the cabinet
High humidity High humidity in food stored inside
inside the the vegetable drawer
vegetable drawer
Ice making on Humidity filtration by the door
interior walls of the
freezer
Internal bulb does Bulb burned out
not light
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What To do
- Verify the fuse of the electric power supply
- Verify the electric power supply
- Make sure the plug makes good contact with the
socket.
Connect other appliance to this outlet to verify it and
change the socket if necessary.
Connect the plug.
Call an authorized Service Centre.
See Installation instructions.
Adjust leveling legs.
Place them accordingly to the instructions.
See Installation instructions.
Clear airflow vents.
Open doors just as necessary.
See Operation instructions.
See Installation instructions.
If room humidity is above 75% RH, this is normal.
Check there are no objects obstructing the door closing.
Adjust the leveling legs to slope the refrigerator backwards.
Open doors just as necessary.
Wrap food and cover containers that store liquids, do not
introduce hot food.
Adjust the leveling legs to slope the refrigerator backwards.
Adjust humidity controls to a more open position.
Check there are no objects obstructing the door closing. If
necessary, reorganize food in the freezer. If ice making
persists, call the Authorized Service Centre.
Change the bulb.
6. CUSTOMER WARRANTY
Your refrigerator is warranted to be free of defects in material and workmanship.
What is covered How long Warranted
(From date of sale)
Entire Refrigerator
TERMS AND CONDITIONS:
This warranty applies only for single family domestic use
in Canada when the Refrigerator has been properly
installed according to the instructions supplied by Mabe
and is connected to an adequate and proper utility
service.
Damage due to abuse, accident, commercial use, and
alteration or defacing of the serial plate cancels all
obligations of this warranty.
Service during this warranty period must be performed
by an Authorized Mabe Service Agent.
Neither Mabe nor the Dealer is liable for any claims or
damages resulting from failure of the Refrigerator or
from service delays beyond their reasonable control.
To obtain warranty service, purchaser must present the
original Bill of Sale. Components repaired or replaced are
warranted through the remainder of the original
warranty period only.
This warranty is extended to the original purchaser and
any succeeding owner for products purchased for home
use within Canada. In home warranty service will be
provided in areas where it is available and deemed
reasonable by Mabe to provide.
This warranty is in addition to any statutory warranty.
EXCLUSION OF IMPLIED WARRANTIES – Your sole and exclusive remedy is product repair as provided in this
Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for
a particular purpose, are limited to one year or the shortest period allowed by law.
IMPORTANT
Keep this warranty and your bill of sale as proof of original purchase and purchase date.
Please have serial number and model number available when calling for service.
Mabe Service is available coast to coast. If further help is needed concerning
this warranty, contact:
Manager, Consumer Relations
Mabe Canada Inc., Consumer Service
1 Factory Lane, Suite 310
Moncton, New Brunswick E1C 9M3
1-800-361-3400
Parts
Repair or Replace
at Mabe's Option
1 year 1 year
WHAT IS NOT COVERED:
• Owner is responsible to pay for service calls related to
product installation and/or teaching how to use the
product.
• Damage to finish must be reported within
48 hours following the delivery of the appliance.
• Damage to finish after delivery.
• Improper installation – proper installation includes
adequate air circulation to the refrigeration system,
adequate electrical, plumbing & other connecting
facilities.
• Replacement of house fuses or resetting of circuit
breakers.
• Replacement of light bulbs.
• Damage to product caused by accident, fire, floods or
acts of God.
• Loss of food due to spoilage.
• Use and care of product not conforming with the
owner's manual, improper setting of controls.
• Product not accessible to provide required service.
• WARRANTOR IS NOT RESPONSIBLE FOR
CONSEQUENTIAL DAMAGES.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain
service under the warranty.
Labour
1 year
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