About This Book - Samsung iDCS Release 2/OfficeServ User Manual

ABOUT THIS BOOK

Samsung's new OfficeServ technology keyset model ITP-5012L is part of the iDCS
100 Release 2 and iDCS 500 Release 2.
The ITP-5012L IP keyset represents a new concept of Internet phone, in that it uses
an IP address to Send/Receive voice and data. For voice communications, the ITP-
5012L uses the data network line already in place in most offices and increasing
number of homes.
The ITP-5012L IP keysets also incorporate a large LCD screen, which provides
important information for the user, to make using the keyset easier and more con-
venient.
Please take the time to study this guide and to become familiar with the operation
of your keyset. Keep this guide handy, as you may need to look up instructions for
infrequently used features.
This book is written based on factory default settings, for the feature access codes.
Sometimes, due to programming requirements, these codes may be changed. If
you find that a feature code does not work as described in this book, please con-
tact your installation and service company to determine the correct code.
THINGS YOU SHOULD KNOW
USER ORIENTATION
The ITP model telephones are called "IP keysets" . The IP keyset incorporates but-
tons or "keys" that are used to access or activate the many features of your office
phone system. The lower five buttons (ten total) that reside on either side of the
Large Display screen are programmable buttons. This means they can be pro-
grammed for a specific function on your keyset and that same button can be
something different on another keyset. See the system manager to get your most
frequently used features assigned to your programmable buttons.
The top button on either side of the Large Display Screen scrolls through the var-
ious levels of the programmable button display screens.
Lines from the telephone company are "C.O. lines" . Calls on these lines are referred
to as "outside calls" . Your system can have individual C.O. line buttons or lines may
be assigned to groups. When they are in a group, you access a line by dialing an
access code or pressing a route button. For example, dial 9 or press a "LOCAL" but-
ton to get a local outside line. If Least Cost Routing is used, pressing the "LCR" but-
ton will automatically select a preprogrammed C.O. line according to what digits
are dialed. Each line in the system is numbered, beginning with 701, then 702, 703,
etc.
Direct Station Selection (DSS) buttons are programmed to ring specific stations.
You can press a DSS button instead of dialing the extension number.
The 5012L keyset provides distinctive ring patterns:
• Outside calls have a single ring tone repeated.
• Internal calls have a double ring tone repeated.
• Door phone calls and alarm/appointment reminders have a triple ring tone
repeated.
SPEAKERPHONE
All ITP keysets are speakerphones. Pressing the SEND button will answer an
incoming call on the speakerphone. Pressing the END button will release the call
on the speakerphone.
Switching from the handset to the speakerphone is easy. Press the SPEAKER but-
ton and hang up the handset.
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