Packard Bell All-in-one Computer User Manual page 19

b. Click Reset your PC to start the reset process:
Reset your PC deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-
installed on your system. If you can access important files on your
hard drive, back them up now.
recovery backup on page
c. Click Refresh your PC to start the refresh process:
Refresh your PC will attempt to retain your files (user data) but
will reinstall all software and drivers. Software installed since you
purchased your PC will be removed (except software installed
from the Windows Store).
recovery backup on page
Reset your PC from the recovery backup
Important
Reset your PC will erase all files on your hard drive.
1. The Reset your PC window opens.
Images for reference only.
2. Click Next.
3. Select the operating system to recover (normally only one option is
available).
4. Choose to keep any changes to the hard drive:
a. If you have deleted the recovery partition or otherwise changed
the partitions on the hard drive and want to keep these changes,
select No.
b. To completely restore your computer to Factory Settings, select
Yes.
5. Choose how to erase your files:
See Reset your PC from the
19.
See Refresh your PC from the
20.
Recovery - 19