Lan Interface - Planet Networking & Communication MH-1000 User Manual

Please note that both the User Name and Password are case-sensitive.
If this fails, you can restore your MH-1000 to its factory default settings by holding the Reset button on the
back of your router until the Status LED begins to blink. Then enter the default User Name and Password to
access your router.

5.2 LAN Interface

Refer to this section for issues relating to MH-1000's LAN Interface.
5.2.1 Can't Access MH-1000 from the LAN
If there is no response from MH-1000 from the LAN:
- Check your Ethernet cable types and each connection.
- Make sure the computer's Ethernet adapter is installed and functioning properly.
If the error persists, you may have a hardware problem, and should contact technical support.
5.2.2 Can't Ping Any PC on the LAN
If PCs connected to the LAN cannot be pinged:
- Check the 10/100 LAN LEDs on MH-1000's front panel. One of these LEDs should be on. If they are both
off, check the cables between MH-1000 and the hub or PC.
- Check the corresponding LAN LEDs on your PC's Ethernet device are on.
- Make sure that driver software for your PC's Ethernet adapter and TCP/IP software is correctly installed
and configured on your PC.
- Verify the IP address and the subnet mask of MH-1000 and the computers are on the same subnet.
5.2.3 Can't Access Web Configuration Interface
If you are having trouble accessing MH-1000's Web Configuration Interface from a PC connected to the
network:
- Check the connection between the PC and the router.
- Make sure your PC's IP address is on the same subnet as the router.
- If your MH-1000's IP address has changed and you don't know the current IP address, reset the router to
factory defaults by holding the Reset button on the back of your router for 6 seconds. This will reset the
router's IP address to 192.168.1.
- Check to see if your browser had Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer,
click Refresh to ensure that the Java applet is loaded.
- Try closing the browser and re-launching it.
- Make sure you are using the correct User Name and Password. User Names and Passwords are
case-sensitive, so make sure that CAPS LOCK is not on when entering this information.
Multi-Homing Security Gateway User's Manual
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