Troubleshooting - Suncast PowerWind PWC15O Owner's Manual

If battery does not charge
• When the charger is plugged into the wall, the red light will indicate that it is charging. If your light does not come on, your battery
is not charging. Adjust the plugs to be sure it is securely inserted, If nothing happens, contact Suncast.
• Check power to outlet.
• As your battery charges, the light will turn orange when it is 85% charged and green when it is 100% charged.
• If battery cap does not stay in position, the battery terminals may be bent. If so, contact Suncast at 1-800-444-3310.
If you press on the foot pedal and nothing happens
• Be sure the lid is closed. The lid must be closed for the hose reel to run.
• Check to be sure the battery is charged. A green light on the charger will indicate that the battery is fully charged.
• Be sure that the battery is located in the unit correctly with the plug on the battery cap oriented in the "up" position.
• Check to see that there is no dirt on the battery contacts or on the battery cap contacts.
• Check to see that the wires are not broken and are attached properly.
• Check to see that the hose is not binding on anything inside or outside the hose reel.
• Check belt. Remove belt cover to check switch (see illustration on page 10 for switch location). Be sure wires are connected to the
switch.
• Check to see that wires are attached to lid switch.
• Check motor wire connection. Remove motor cover and secure quick connect terminals (see illustration on next page).
If motor runs, but hose does not recoil
• Push foot pedal all the way down.
• Replace belt.
Unit stoos because hose aets caught in landscaping
• Eliminate catching by taking the hose end accessory off the hose. After 30 seconds, the circuit breaker will reset and you may con-
tinue use.
Unit falls over when you pull out hose
• Stake to ground or bolt to deck using holes in back panel.
If the hose leaks
• Remove crossbraces and be sure In-tube and Out-tubes are snapped together.
• If unit has been outside in freezing temperatures, water may have frozen inside the In-tube causing cracking. Replace In-tube and
Out-tube by contacting Suncast at 800-846-2345 or online at www.suncast.com.
• Check the in-tube and out-tube connection regularly to be sure the watertight connection is working properly. If connection
appears loose, use the palm of your left hand to hold in-tube in correct position at side of unit, then place the palm of your right
hand against base of out-tube and push the parts together until you hear the snap.
TROUBLE SHOOTING