Troubleshooting - Sony Bravia KDL-52EX707 Setup Manual

Additional Information

Troubleshooting

The TV will indicate any problems with the STANDBY indicator flashing in red.
When the STANDBY indicator is flashing
The self-diagnosis function is activated.
1
Count how many times the STANDBY indicator flashes between each three second
break.
For example, the indicator may flash three times, go off for three seconds, then flash
again three times.
2
Press POWER on the TV to turn it off, disconnect the AC power cord, and inform your
dealer or Sony service center of how the indicator flashes (number of flashes).
When the STANDBY indicator is not flashing
1
Check the items in the tables below. (Also refer to "Troubleshooting" in the i-Manual.)
2
If the problem persists, contact Sony Customer Support (information provided on the
front cover).
Condition
Picture
There is no picture (screen
is dark) and no sound.
Tiny black dots and/or
bright dots appear on the
screen.
General
The TV's power cannot be
turned on (EX707 and
EX705 models only).
The TV turns off
automatically (the TV
enters standby mode).
The remote does not
function.
The "Parental Lock"
password has been
forgotten.
16
Explanation/Solution
• Check the antenna/cable connection.
• Connect the TV to the AC power, and press POWER on the TV.
• If the STANDBY indicator lights up in red, press POWER on the
remote control.
• The screen is composed of pixels. Tiny black dots and/or bright
dots (pixels) on the screen do not indicate a malfunction.
• Check to see the (z) mark on the ENERGY SAVING SWITCH
is pressed.
• Check if the Sleep Timer, Timer, or Idle TV Standby is
activated.
• Replace the batteries.
• Your TV may be in SYNC mode. Press SYNC MENU, select TV
Control and then select Home (Menu) or Options to control
the TV.
• For EX705 and EX605 models, enter 4357 for the PIN code. (PIN
code 4357 is always accepted.)
• For EX707 and EX607 models, enter 9999 instead.