Troubleshooting - Pelican PSE1800 Owner's Manual

Pelican PSE1800/PSE2000 Premium Whole House Water Filter
& Salt Free Water Softener/Conditioner Combo

Troubleshooting

Problem
Pressure is dropping off during the carbon wash.
Water leaking at the top of the tank around the head.
The tank leans to one side or is not level.
Unlevel
Tank
Boot
Unlevel
Tank
Boot
Water inside the tank is gray.
Water pressure is slowing.
Water appears grey or cloudy.
© 2013 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Solution
Turn the water off and let the tank sit about 30 minutes
to allow the carbon to settle down off of the basket
inside the tank.
If the pressure drops off again, let the system stand for
72 hours. There is air trapped in the carbon bed that
needs to be released from the tank. After 72 hours have
passed, continue the carbon wash by slowly turning the
water supply back on.
You may need to turn the head to tighten it. The tank
head is pre-installed hand-tight, do not overtighten the
head (just turn it snug).
If the tank is not level, lift the tank straight up 6 inches
and tap it on the ground until the tank stands vertical.
The bottom of the tank is round and the boot allows the
tank to stand upright.
This is normal with all carbon filters and this will slowly
fade away. The carbon inside the tank can still have air
pockets inside that when released, turn the water a little
gray with carbon dust. The carbon dust is harmless.
It is recommended that the Sediment Filter be replaced
every 6-9 months depending on the amount of
sediment present in the water supply. If the system has
been working properly and the pressure is slowing, it
may be time to change the Sediment Filter. Check the
Sediment Filter and replace if necessary.
Water may appear grey or cloudy for the first seven to
ten days after installation due to extra carbon dust.
PSE1800-2000 Rev M
Page 17
Level
Tank
Unlevel
Boot
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(877) 842-1635