The Fault (!) Led Is On - IBM VXA-2 Troubleshooting Manual

Press and hold the unload button for at least 10 seconds, then release the button. This clears
any error, ejects any cartridge that is in the tape drive (unless a hardware error occurred),
and resets the tape drive.
Note: If the tape drive contains a cartridge, the tape drive rewinds the tape to the beginning
before ejecting the cartridge. The time required to complete the rewind depends on what
size cartridge you are using and if the tape was positioned near the end.
4. Power cycle the tape drive.
Power down the tape drive. Wait 10 seconds, then turn the tape drive back on. Depending
on what function the tape drive was performing before the reset, the tape drive may
automatically start a lengthy format recovery process, which involves reading the data to
determine where the end of data is located. This may take as long as 2 to 3 hours. Wait for
the format recovery to complete.
5. If the cartridge appears to be stuck in the tape drive, return the tape drive for service.
If you still cannot eject the cartridge, you may need to return the tape drive for repair with
the cartridge in place.

THE FAULT (!) LED IS ON

If the Fault (!) LED is on but not flashing, the tape drive is over temperature and must cool
down before operations can continue. Do the following:
1. Wait for the tape drive to cool. When the tape drive cools down, the Fault LED turns off. Do
not attempt to load a cartridge or perform any operations during this time. If there is a tape
loaded in the tape drive, press the eject button to unload the tape and move it to a cooler
environment.
2. If necessary, power cycle the tape drive. If the tape drive does not cool down on its own,
power down the tape drive. Wait a few minutes, then turn the tape drive back on. If the
Fault LED is still on after power-up, the tape drive may be in an environment that is too hot.
• If the tape drive is an external model, check that the ambient temperature is within the
specifications noted in the Product Manual. If the temperature is within the
specifications, the enclosure's fan may not be working properly and you should return
the tape drive for service.
• If the tape drive is an internal model, check that the tape drive is not located near
devices that are emitting excessive heat.
TAPE DRIVE IS NOT DETECTED BY THE OPERATING SYSTEM OR BACKUP
APPLICATION
If the tape drive powers up, loads and unloads cartridges, but is not recognized by the operating
system or backup application, do the following:
1. Check the SCSI host bus adapter installation.
• Confirm that the tape drive is connected to an LVD SCSI controller.
•
Check that the SCSI controller and the most recent drivers available for it are installed
according to the manufacturer's instructions.
• Check that the SCSI controller is fully seated in its slot. You can also try moving the SCSI
controller to a different slot.