Telephony Menu; Call Statistics - Bizfon 4000 Administrator's Manual

Bizfon Manual II: Administrator's Guide

Telephony Menu

Call Statistics

The Call Statistics page displays four tables and provides information on successful, unsuccessful and missed incoming and outgoing calls on the
first three tables, and statistics settings on the fourth page. Call statistics allows the collecting of call events on the Bizfon with their parameters and
to search them by various criteria.
The Statistics Settings page offers the following input options:
The Enable Call Reporting checkbox enables Call Statistics
reporting. The selected number of statistics entries will be
displayed in the Call Statistics tables.
The Maximal Number of Displayed Call Records drop down
lists are used to select the number of Successful, Missed and
Nonsuccessful statistics entries to be displayed in the
corresponding Call Statistics tables. If the record numbers
exceed the numbers specified in these drop down lists, the
oldest record will be removed.
The Download Call Statistics link is used to download all
displayed statistics in a file that can be viewed with a simple text
editor.
The Clear all Records button is used to clear all statistics
records.
The Number of Records displays the current number of
statistics entries in the table. For the successful calls, Total
Duration, Maximum Duration,
Minimum Duration statistics are displayed on top of the table.
The Call Statistics: Successful Calls, Missed Calls and
Nonsuccessful Calls pages consist of the general information
on successful, missed and unsuccessful calls, search fields and
the calls table. The search components are as follows:
The From and To text fields are used to search by date and
time. The data has to be entered in either of the following
formats: dd-mm-yyyy hh:mm:ss or dd-Mon-yyyy hh:mm:ss. The
time criteria is optional. From requires an earlier date and time
than the To field. If the entered data does not meet this
condition, the error message "Minimal date should be less than
maximal date" prevents statistics filtering.
The From and To drop down lists are used to search by
duration. The duration has to be selected from the list values.
The From field has to indicate a shorter duration than the To
field. If the inserted data does not meet this condition, the error
message "Minimal duration should be less than maximal
duration" prevents statistics filtering.
Calling Phone and Called Phone respectively require the caller
and called party's SIP address (see chapter
Addresses correctly), extension or PSTN number as search
Bizfon4000 (SW Version 3.1.x)
Fig. II-78: Telephony Menu in Dynamo Theme
Average Duration and
Entering a SIP
Administrator's Menus
Fig. II-79: Telephony Menu in Plain Theme
Fig. II-80: Call Statistics Settings page
Fig. II-81: Call Statistics page
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