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Fujitsu PRIMERGY RX200 S7 Operating Manual

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Operating Manual - English
PRIMERGY RX200 S7
Server
Operating Manual
Edition April 2012

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  Summary of Contents for Fujitsu PRIMERGY RX200 S7

  • Page 1 Operating Manual - English PRIMERGY RX200 S7 Server Operating Manual Edition April 2012...
  • Page 2: Copyright And Trademarks

    – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options include: – CSS (Customer Self Service) Operating Manual RX200 S7...
  • Page 6 Operating Manual RX200 S7...
  • Page 7: Table Of Contents

    Contents Introduction ......11 Concept and target groups for this manual ..11 Documentation overview .
  • Page 8 Contents Notes on connecting/disconnecting cables ..57 Starting up and operation ....59 Controls and indicators .
  • Page 9 Contents Added drive reported as defective ....85 8.10 Error message on screen ....85 8.11 Expansion cards or onboard devices not recognized .
  • Page 10 Contents Operating Manual RX200 S7...
  • Page 11: Introduction

    Introduction The PRIMERGY RX200 S7 is a rack server that provides high performance, expandability and energy efficiency in 1 height unit (HU) space saving housing. Thus, the PRIMERGY RX200 S7 is ideal for virtualization and cloud, small databases as well as for high performance computing thanks to the top performance of the new Intel®...
  • Page 12: Documentation Overview

    Introduction Documentation overview More information on your PRIMERGY RX200 S7 can be found in the following documents: – "Quick Start Hardware - PRIMERGY RX200 S7" leaflet (only included as a printed copy) – "Quick Start Software - Quick Installation Guide" DVD booklet (only included with the ServerView Suite as a printed copy) –...
  • Page 13 Internet. The overview page showing the online documentation available on the Internet can be found using the URL (for EMEA market): http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option. For the Japanese market: Please refer to the following URL for the latest product manuals: http://jp.fujitsu.com/platform/server/primergy/manual/...
  • Page 14: Notational Conventions

    Introduction Notational conventions The following notational conventions are used in this manual: indicates commands or menu items. Text in italics "Quotation marks" indicate names of chapters and terms that are being emphasized. describes activities that must be performed in the order Ê...
  • Page 15: Functional Overview

    This section provides information on the features and technical data of the PRIMERGY RX200 S7 server. For information on key characteristics and layout of the system board, see the "PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual". Customer Self Service (CSS)
  • Page 16 System board The features of the system board are described in the "D3032 BIOS Setup Utility for PRIMERGY RX200 S7 Reference Manual" for the firmware. Trusted Platform Module (TPM) A Trusted Platform Module (TPM) for safer storage of keys can be implemented as an option.
  • Page 17 Functional overview Slots for expansion cards The server can be flexibly expanded via three external slots (1x PCIe x16 and 2x PCIe x8). There is a fourth slot (PCIe Gen3 x8) that is internal and designed for an optional SAS/SATA RAID controller. Hard disk drives The server can be equipped with a maximum of four (variant with DVD slot) or eight 2.5-inch HDD modules.
  • Page 18 Functional overview SAS/SATA RAID controller The server is available with the following SAS/SATA RAID controllers for operating the internal SAS/SATA hard disk drives: – Modular RAID 0/1 controller with "MegaRAID functionality" (SAS MegaRAID) for SAS1.0 and SAS2.0 RAID levels 0, 1,10 and 1E are supported for internal hard disk drive configurations.
  • Page 19 A mix of 450 W and 800 W PSUs is not allowed. In case of mixed configuration CSS LED will be flashing and an SEL entry will be generated (for further details see the "PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual").
  • Page 20 "hides" the defective system components. The PDA (Prefailure Detection and Analysis) technology from Fujitsu analyzes and monitors all components that are critical for system reliability. A RAID controller supports different RAID levels and increase the availability and data security of the system.
  • Page 21 Functional overview iRMC S3 with integrated management LAN connector The iRMC S3 (integrated Remote Management Controller) is a Baseboard Management Controller (BMC) with integrated management LAN connector and expanded functionality that was previously only available with additional plug-in cards. In this way, the iRMC S3 enables complete control of PRIMERGY servers, regardless of system status, and thus particularly the control of PRIMERGY servers that are in the "out-of-band"...
  • Page 22 Server management is implemented using the ServerView Operations Manager supplied and the PDA (Prefailure Detection and Analysis) technology from Fujitsu. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken.
  • Page 23 BIOS update. With the iRMC S3 (integrated Remote Management Controller) on the system board, the PRIMERGY RX200 S7 server can also be maintained and serviced remotely. This enables remote diagnosis for system analysis, remote configuration and remote restart should the operating system or hardware fail.
  • Page 24 Functional overview The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S3's Web interface (see section "iRMC S3 with integrated management LAN connector" on page 21). You can also start the text-based or graphic console bypass (Advanced Video Redirection, AVR) and connect virtual drives as remote storage.
  • Page 25: Server Specification

    Functional overview Server specification This section explains the specifications for the server. The specifications for this server are liable to be updated without any notice. Please be forewarned. System Board System board type D3032 Chipset Intel C602 Processor Processor quantity and 1or 2 Intel E5-2600 family processors type Memory Modules Configuration...
  • Page 26 RAID level: 0, 1, 10, 5, 50, 6, 60, 512 MB Cache, Optional BBU (based on LSI SAS2108). Integrated RAID 5/6 Ctrl., HDD SAS 6 Gb, Fujitsu , 8 ports int. RAID level: 0, 1, 10, 5, 50, 6, 60, 1024 MB Cache, Optional FBU (based on LSI SAS2208).
  • Page 27 Functional overview LAN Controller Intel Ethernet Controller I350, 2 x 10/100/1000 Mbit/s Ethernet (I/O acceleration) as default. Modular On-Board LAN with upgrade options to 2 x 1 Gbit/s, 4 x 1 Gbit/s or 2 x 10 Gbit/s. PXE-Boot via LAN from PXE server, iSCSI boot (also diskless).
  • Page 28 Functional overview Operating Panel Operating buttons On/off button Reset button NMI button ID button Status LEDs Global error indicator (orange) ID indicator (blue) HDD/SSD activity indicator (green) Power-on indicator (orange / yellow / green) HDD/SSD error indicator (orange) PSU error indicator (orange) Temperature error indicator (orange) CPU error indicator (orange) Memory error indicator (orange)
  • Page 29 Functional overview Dimensions / Weight Rack (W x D x H) 482 mm (bezel) /431 mm (body) x 768 mm (bezel) /718 mm (body) x 43 mm Mounting depth rack 743 mm Height unit rack 19" rackmount Mounting cable 200 mm (1000 mm rack recommended) depth rack Weight 18 kg...
  • Page 30 Functional overview Electrical data (hot-plug power supply unit) Rated voltage range 100 - 240 V Frequency 50 Hz - 60 Hz Rated current with min. configuration 1.5 A / 0.6 A Max. rated current 8 A / 4 A Effective power 450/800 W Apparent power 646 VA...
  • Page 31 Functional overview Compliance with regulations and standards Product safety and ergonomics International IEC 60950-1 2ed. Europe Safety EN 60950-1 2ed. EN 50371 EN 50392 Ergonomics ISO 9241-3 EN 2941-3 EK1-ITB 2003:2007 USA / Canada CSA-C22.2 No. 60950-1-07 2ed. UL 60950-1 2ed. Taiwan CNS 14336 China...
  • Page 32 Functional overview Operating Manual RX200 S7...
  • Page 33: Installation Steps, Overview

    Installation steps, overview This chapter contains an overview of the steps necessary to install your server. Links take you to sections where you can find more detailed information about the respective steps: Ê First of all, carefully read the safety instructions in "Important information"...
  • Page 34 Installation steps, overview Ê Configure the server and install the desired operating system and applications. The following options are available: – Remote installation with the ServerView Installation Manager: With the ServerView Suite DVD 1 provided, you can configure the server and install the operating system in a convenient manner.
  • Page 35: Important Information

    Important information In this chapter you will find essential information regarding safety when working on your server. Safety instructions The following safety instructions are also provided in the manual "Safety Notes and Regulations" or " 安全上のご注意 ". This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.
  • Page 36 Important information Before starting up CAUTION! During installation and before operating the device, observe the ● instructions on environmental conditions for your device (see "Server specification" on page 25). If the server has been moved from a cold environment, condensation ●...
  • Page 37 Important information CAUTION! Ensure that the power sockets on the device and the properly ● grounded power outlets are freely accessible. The On/Off button or the main power switch (if present) does not ● isolate the device from the mains power supply. To disconnect it completely from the mains power supply, unplug all network power plugs from the properly grounded power outlets.
  • Page 38 Important information CAUTION! Proper operation of the system (in accordance with IEC 60950-1/2 ● resp. EN 60950-1/2) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression).
  • Page 39 ● concerning special waste. Replace the lithium battery on the system board in accordance with ● the instructions in the "PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual". All batteries containing pollutants are marked with a symbol (a ● crossed-out garbage can). In addition, the marking is provided with...
  • Page 40 Important information Working with CDs/DVDs/BDs and optical drives When working with devices with optical drives, these instructions must be followed. CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to ● prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc.
  • Page 41 Important information Do not contaminate the CD/DVD/BD surface with fingerprints, oil, ● dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface.
  • Page 42 Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets ●...
  • Page 43: Energy Star

    Important information Other important information: During cleaning, observe the instructions in section "Cleaning the server" on ● page Keep this operating manual and the other documentation close to the ● device. All documentation must be included if the equipment is passed on to a third party.
  • Page 44: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
  • Page 45: Transporting The Server

    Important information Transporting the server CAUTION! Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. Do not unpack the server until it is at its installation location. If you need to lift or transport the server, ask other people to help you. Never lift or carry the device by the Quick Release Levers (QRLs) on the front panel.
  • Page 46: Notes On Installing The Server In The Rack

    Important information Notes on installing the server in the rack CAUTION! For safety reasons, at least two people are required to install the ● server in the rack because of its weight and size. (For the Japanese market, please refer to " 安全上のご注意 ".) Never lift the server into the rack using the QRLs (Quick Release ●...
  • Page 47: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 48 Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.
  • Page 49: Hardware Installation

    Hardware installation CAUTION! Follow the safety instructions in the chapter "Important information" ● on page Do not expose the server to extreme environmental conditions (see ● "Ambient conditions" on page 29). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this ●...
  • Page 50: Unpacking The Server

    Hardware installation Unpacking the server CAUTION! Follow the safety instructions in "Important information" on page The server must always be lifted or carried by at least two people. (For the Japanese market, please refer to " 安全上のご注意 ".) Do not unpack the server until it is at its installation location. Ê...
  • Page 51: Installing/Removing The Server In/From The Rack

    If several units are simultaneously extended out of the rack, there is a risk that the rack could tip over. Fujitsu rack systems The rack systems from Fujitsu support the installation of PRIMERGY servers: – PRIMECENTER rack – PRIMECENTER M1 rack –...
  • Page 52 Hardware installation The main features of Fujitsu rack systems are as follows: – rail systems that can be mounted without tools – support systems having a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area.
  • Page 53: Connecting Devices To The Server

    The connectors for external devices are on the front and rear of the server. The additional connectors available on your server depend on the expansion cards installed. For further information refer to the "PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual".
  • Page 54 Hardware installation One optional video connector (1), one optional Front LAN connector (2) and two additional USB connectors (3) are located on the front of the server (figure Figure 3: Connectors on the front Connecting the keyboard, mouse and monitor Ê...
  • Page 55: Connecting The Server To The Mains

    A second hot-plug power supply unit can be added to ensure a redundant power supply. If one power supply unit is defective, the other then guarantees unimpaired operation. Each hot-plug power supply unit can be replaced during operation (see the "PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual"). CAUTION! The server is automatically set to a mains voltage in the range 100 - 240 V.
  • Page 56: Using The Cable Clamp

    Hardware installation 5.4.1 Using the cable clamp You can secure the power cords in a cable clamp to ensure that the insulated connectors cannot be disconnected from the server accidentally. Figure 4: Cable clamp Ê Pull the cable clamp up (1). Ê...
  • Page 57: Notes On Connecting/Disconnecting Cables

    Hardware installation Notes on connecting/disconnecting cables CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.
  • Page 58 Hardware installation Information for ensuring electromagnetic compatibility All data and signal cables must have sufficient shielding. The use of cable type S/FTP Cat5 or better is recommended. Use of unshielded or badly shielded cables may lead to increased emission of interference and/or reduced fault-tolerance of the device.
  • Page 59: Starting Up And Operation

    Starting up and operation CAUTION! Please note the safety instructions in chapter "Important information" on page Controls and indicators 6.1.1 Front of server Figure 5: Controls and indicators on the front 1 HDD/SSD error indicator 10 HDD/SSD activity indicator 2 PSU error indicator 11 Power-on indicator 3 Temperature error indicator 12 On/Off button...
  • Page 60: Control Elements

    Starting up and operation ID card You can pull out the ID card as far as it will go and push it back again. The ID card contains various system information, such as the product name, serial number, order number, MAC addresses and DNS name (in the Japanese market, only the product name and the serial number).
  • Page 61: Indicators On The Control Panel

    Starting up and operation 6.1.1.2 Indicators on the control panel Power-on indicator (three colors) Lights orange when the server is switched off but mains voltage is present. Lights up yellow during power up delay. If the server is switched off and then immediately switched on again, a server is only restarted after a power up delay.
  • Page 62: Indicators On The Drives

    Starting up and operation CSS indicator (yellow) – Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself (for reasons of precaution) with the CSS concept. – Flashes yellow if an error was detected that you can fix yourself with the CSS concept.
  • Page 63 Starting up and operation Hard disk drive indicators Figure 6: Indicators on the 2.5-inch HDD module HDD BUSY (green) – Lights up: HDD in active phase – Does not light: HDD inactive (drive inactive) HDD FAULT (orange) (in conjunction with a RAID controller) –...
  • Page 64 Starting up and operation Solid state disk indicators Figure 7: Indicators on the SSD modules 1 LED BUSY green – Lights up: SSD in active phase – Does not light: SSD inactive (drive inactive) 2 LED FAULT (orange) orange (in conjunction with a RAID controller) –...
  • Page 65: Rear Of Server

    Starting up and operation 6.1.2 Rear of server CSS, Global Error and ID indicators Figure 8: ID/CSS/Global Error indicator 1 Global Error/CSS/ID indicator Global Error indicator (orange) – Lights up orange if a prefailure event has been detected that requires (precautionary) service intervention. –...
  • Page 66 Starting up and operation CSS indicator (yellow) – Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself (for reasons of precaution) with the CSS concept. – Flashes yellow if an error was detected that you can fix yourself with the CSS concept.
  • Page 67 Depending on the settings in the BIOS, the standard LAN connector 1 may also be used as a service LAN connector. You will find further information in the "D3032 BIOS Setup Utility for PRIMERGY RX200 S7 Reference Manual". Operating Manual...
  • Page 68 Starting up and operation Indicator on hot-plug power supply unit Figure 10: Indicator on hot-plug power supply unit Indicator on hot-plug power supply unit (two colors) 800 W power supply unit: Flashes green when the server is switched off, but mains voltage is present (standby mode).
  • Page 69: Indicators Of The Hot-Plug System Fans

    Starting up and operation 6.1.3 Indicators of the hot-plug system fans A fan status indicator (LED on the system board) is assigned to each system fan. The status indicators are not visible unless the housing is open. The respective LED is set with commands in Server Management. Meaning lights green Fan is operational.
  • Page 70: Switching The Server On And Off

    "Safety Precautions". When operating the device outside of this operating environment, the server may operate improperly and data loss may occur. Furthermore, Fujitsu cannot be held responsible for any related damage, malfunction, or loss of data, etc.
  • Page 71 Starting up and operation Ê Follow the on-screen instructions (see also section "Configuring the server and installing the operating system with the ServerView Installation Manager" on page 75 or section "Configuring the server and installing the operating system without the ServerView Installation Manager"...
  • Page 72 Starting up and operation The server automatically reboots following a power failure (depending on the settings in the BIOS or in iRMC S3). – Power button override The system can be switched off (hard power off) by keeping the On/Off button (approximately 4 - 5 seconds).
  • Page 73: Configuring The Server

    The SAS functionality needs to be enabled separately by using a ROM1 SCU Key. Descriptions of operating systems not covered in the controller manual are provided in the corresponding readme under: http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html (for the EMEA market). http://jp.fujitsu.com/platform/server/primergy/downloads/ (for the Japanese market).
  • Page 74: Configuring The Sas/Sata Raid Controller

    DVD 2 under Industry Standard Servers - Expansion Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers). Descriptions of operating systems not covered in the controller manual are provided in the corresponding readme under: http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html (for the EMEA market). http://jp.fujitsu.com/platform/server/primergy/downloads/ (for the Japanese market).
  • Page 75: Configuring The Server And Installing The Operating System With The Serverview Installation Manager

    The software that can be installed depends on your server’s hardware configuration. This configuration is detected automatically. Descriptions of operating systems not covered in the controller manual are provided in the corresponding readme under: http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html (for the EMEA market). http://jp.fujitsu.com/platform/server/primergy/downloads/ (for the Japanese market).
  • Page 76: Configuring The Server And Installing The Operating System Without The Serverview Installation Manager

    Starting up and operation 6.3.4 Configuring the server and installing the operating system without the ServerView Installation Manager Configuring the onboard SAS/SATA controller Configure the controller as described in section "Configuring the onboard SAS/SATA controller" on page Configure SAS/SATA RAID controller with "MegaRAID functionality" Configure the controller as described in section "Configuring the SAS/SATA RAID controller"...
  • Page 77: Cleaning The Server

    Starting up and operation Cleaning the server CAUTION! Switch off the server and disconnect the power plugs from the properly grounded power outlets. Do not clean any interior parts yourself; leave this job to a service technician. Do not use any cleaning agents that contain abrasives or may corrode plastic.
  • Page 78 Starting up and operation Operating Manual RX200 S7...
  • Page 79: Property And Data Protection

    By combining these options, you can also achieve optimum protection for your system. A detailed description of the Security menu and how to assign passwords can be found in the "D3032 BIOS Setup Utility for PRIMERGY RX200 S7 Reference Manual". Operating Manual...
  • Page 80 Property and data protection Operating Manual RX200 S7...
  • Page 81: Troubleshooting And Tips

    Troubleshooting and tips CAUTION! Follow the safety instructions in the "Safety notes and regulations" manual or " 安全上のご注意 " and in chapter "Important information" on page If a fault occurs, attempt to resolve it using the measures described: – in this chapter, –...
  • Page 82: Server Switches Itself Off

    Troubleshooting and tips Server switches itself off Server Management has detected an error Ê Check the error list of System Event Log in ServerView Operations Manager or in the iRMC S3 web interface, and attempt to eliminate the error. Screen remains blank Monitor is switched off Ê...
  • Page 83: Flickering Stripes On Monitor Screen

    Troubleshooting and tips Flickering stripes on monitor screen CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor.
  • Page 84: Incorrect Date And Time

    If the date and time are still wrong after the server has been switched off and back on again, replace the lithium battery (for a description refer to the PRIMERGY RX200 S7 Server Upgrade and Maintenance Manual) or contact our customer service team.
  • Page 85: Added Drive Reported As Defective

    Troubleshooting and tips Added drive reported as defective RAID controller is not configured for this drive The drive was probably installed when the system was switched off. Ê Reconfigure the RAID controller for the drive using the corresponding utility. Information is provided in the documentation for the RAID controller. Ê...
  • Page 86: No Effect Of Keyboard Or Mouse

    Troubleshooting and tips Ê Although continued use within the temperature boundaries poses no problems within itself, reconsider the surrounding environment conditions if this log is output or if ServerView issues this notification. 8.13 No effect of keyboard or mouse Typing the keyboard does not display any characters, or the mouse cursor does not move.