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Planet NAS-7400 User Manual

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4-Bay SATA NAS RAID Server
NAS-7400
User's manual
Version 1.0.0

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Summary of Contents for Planet NAS-7400

  • Page 1 4-Bay SATA NAS RAID Server NAS-7400 User’s manual Version 1.0.0...
  • Page 2 PLANET NAS-7400 User Manual Copyright Copyright  2009 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 PLANET NAS-7400 User Manual Federal Communication Commission (FCC) Radiation Exposure Statement This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

  • Page 4: Table Of Contents

    2.2 System Browser Support ................... 14 2.3 Getting Start ......................14 2.4 Installing the Software - NAS Finder ............17 2.5 Configure the PLANET NAS-7400 via NAS Finder ........22 2.6 Connecting to PASM ..................... 27 2.7 PASM in your Browser ..................28 Chapter 3: Connecting to NAS-7400 ................
  • Page 5 4.5 Restoring Your Backup Files ................52 Chapter 5: SmartSYNC ....................54 5.1 Opening the SmartSYNC Windows ..............54 5.2 Displaying the NAS-7400 on your Network ..........55 5.3 Changing the NAS-7400’s Network Settings ..........56 5.4 Performing a Backup ................... 57 5.5 Viewing Your Backup Folders ................
  • Page 6 PLANET NAS-7400 User Manual 6.2.9 Removing Members from a Group ............75 6.2.10 Deleting a Group..................76 6.2.11 Viewing Quotas ................... 76 6.2.12 Setting Quotas ..................... 77 6.3 Managing File & Print Services ................ 77 6.3.1 Configure for Windows Access ..............77 6.3.2 Configure for UNIX/Linux Access ............
  • Page 7 6.8.2 Running the Network Time Protocol ............ 106 6.8.3 Viewing the Results of NTP Synchronization ........107 6.8.4 Rebooting the NAS-7400 ................. 107 6.8.5 Shutting Down the NAS-7400 ..............108 6.8.6 Restarting the NAS-7400 ................. 109 6.8.7 Viewing System Information ..............110...
  • Page 8 PLANET NAS-7400 User Manual Chapter 7: Technology Background ................ 112 7.1 Introduction to RAID ..................112 7.1.1 RAID 0 – Stripe .................... 112 7.1.2 RAID 1 – Mirror .................... 113 7.1.3 RAID 5 – Block Striping with Distributed Parity Mirror ....114 7.1.4 RAID 10 –...
  • Page 9 PLANET NAS-7400 User Manual Appendix A: Maintenance .................... 138 Upgrading the Firmware ..................138 Installing Application Plug-in .................. 139 Replacing the Fan ....................... 140 Replacing the Power Supply ................... 142 Connection Problems after Restart ..............144 Appendix B Specification....................145...

  • Page 10: Chapter 1: Introduction

    PLANET NAS-7400 User Manual Chapter 1: Introduction PLANET Technology’s NAS-7400 is network attached storage (NAS) solution for external storage targeted for small and medium business (SMB) users and small office/home office (SOHO) users. With a NAS product, users can save their work and have access to files over the network without having to carry around a disk drive or memory stick.

  • Page 11: Protocol Support

    PLANET NAS-7400 User Manual UPS support with automated shutdown  Heterogeneous environment: Windows, UNIX, Linux, and Macintosh  SmartSYNC Backup & Setup Wizard  1.2 Protocol Support Windows 2000, XP Professional, 2003 Server, and Vista Business,  Enterprise, and Ultimate clients through SMB and CIFS protocols UNIX and Linux clients through the NFS protocol ...

  • Page 12: Specifications

    PLANET NAS-7400 User Manual 1.4 Specifications Disk drive support: • Four 1.5 Gb/s or 3 Gb/s SATA 3.5-inch disk drives • Conforms to Serial ATA 1.0 specification and Serial ATA II: • Extensions to Serial ATA 1.0 specification (SATA II, phase I...
  • Page 13 PLANET NAS-7400 User Manual Enclosure status • Disk drive support: • Four 1.5 Gb/s or 3 Gb/s SATA 3.5-inch disk drives • Conforms to Serial ATA 1.0 specification and Serial ATA II: Extensions to Serial ATA 1.0 specification (SATA II, phase I specification) •...

  • Page 14: Physical Detail

    PLANET NAS-7400 User Manual 1.5 Physical Detail NAS-7400 Front View Disk Status LED Disk Activity LED Power Button System Status LED LAN Activate LED One Touch Backup Button...
  • Page 15 One Touch Backup is a feature that enables you to backup specified folders from your PC to the One Touch Backup NAS-7400 by pressing a button on the front of the Button NAS-7400. If forgot the new password, you can use the reset button to the default password: admin.
  • Page 16 PLANET NAS-7400 User Manual LED Indicators Color Function Power Blue Unit action indication lamp. System Green Normal Enclosure function Status Amber There is a problem with the fan or power supply The fan, power supply, or file system has failed.

  • Page 17: Chapter 2: Installation

    Red Hat Enterprise Linux 4.0 (AS/WS/ES) • SuSe Linux Enterprise 10 (Server/Desktop) • Apple Macintosh: Mac OS X • 2.2 System Browser Support Use the latest version of the following browsers to manage the NAS-7400: Internet Explorer • Netscape Navigator • Mozilla • Firefox •...
  • Page 18 PLANET NAS-7400 User Manual Step1 Install Hard Drive into HDD Tray. Step2 Installing Hard Drive into NAS-7400. Step3 Connecting the Network.
  • Page 19 PLANET NAS-7400 User Manual Step4 Connecting the Power. Step5 Press the Power Button. Step6 Install the Utility. Step7 Use the Software (NAS- Finder) to search NAS-7400.

  • Page 20: Installing The Software - Nas Finder

    Starting to configure Network Drives. 2.4 Installing the Software - NAS Finder After connect the NAS-7400 with your computer or the Local Area Network at first time, please install the NAS Finder into your computer. The NAS finder will search NAS-7400 automatically.
  • Page 21 PLANET NAS-7400 User Manual To install the software: Step1  Insert the CD into your CDROM, and double-click on Utility Installer icon. The first installer screen appears. Step2  Click the “Next” button to begin installation.
  • Page 22 PLANET NAS-7400 User Manual Step3  The License Agreement screen appears. Please click the “I accept the terms of the license agreement” option and click the “Next” button. Step4  Please click on “Next” button to continue the next step. If install to...
  • Page 23 PLANET NAS-7400 User Manual Step5  Please click on “Install” to begin the installation. Step6  When the installation is finished, the final installation screen appears. Click to “Finish” button to close the installer. Step7  After finished installation, it will appear the boot-up window, and the NAS Finder icon will also show up on the “Toolbar”...
  • Page 24 PLANET NAS-7400 User Manual From Toolbar From Start Menu - > Program - > PLANET -> NAS Finder...

  • Page 25: Configure The Planet Nas-7400 Via Nas Finder

    2.5 Configure the PLANET NAS-7400 via NAS Finder The NAS Setup Wizard will overwrite all existing settings on the NAS-7400. In most cases, you should only run the NAS Note Setup Wizard one time—when you first set up your PLANET...
  • Page 26 PLANET NAS-7400 User Manual The NAS Setup Wizard performs the setup procedures on your NAS-7400. To set up your NAS-7400: Step1: Please from “Start -> Programs -> PLANET -> NAS Finder”. The Setup Wizard welcome screen appears. Set default account...
  • Page 27 Step2: Click on the “Set default account” button, and type the default login user name/password: admin / admin. By default setting, NAS-7400 set to “Dynamic IP” mode, so it Note is necessary to setup a DHCP server on network environment.
  • Page 28 PLANET NAS-7400 User Manual Step4: After search success, double click“nas-7400-25115- 192.168.0.101”, it will automatically enter to the NAS Finder Main Screen as following. Double Click The NAS Finder Main screen appears.
  • Page 29 PLANET NAS-7400 User Manual There are two options on the NAS Finder, SmartSYNC - include “Backup/Schedule –NAS, Restore, Schedule List, and Event Log” Setup Wizard – include “One Click Setup, and Advanced Setup” items.

  • Page 30: Connecting To Pasm

    PLANET NAS-7400 User Manual 2.6 Connecting to PASM The PLANET Advanced Storage Manager (PASM) software is installed on the NAS-7400. The PASM runs in the web browser, so you can access PASM via web browser. Browser Support Choose one of the following browsers to use with PASM: Internet Explorer ...

  • Page 31: Pasm In Your Browser

    Step1: Start your Browser. Step2: In the Browser address field, type in the IP address of the NAS-7400. For example: If the NAS-7400’s IP address is 192.168.1.101, the Browser address field need to enter: http://192.168.1.101 The PASM login screen displays.
  • Page 32 PLANET NAS-7400 User Manual Step3: Enter the login user name and password in the respective fields, and then click the “Login” button. The default user name and password are both “admin”. The user name and password are case sensitive. Note...

  • Page 33: Chapter 3: Connecting To Nas-7400

    Chapter 3: Connecting to NAS-7400 To copy files to and from a folder on the NAS-7400, you must make the folder a network drive on your PC. To use the NAS-7400 as a print server, you must connect the USB printer, enable NAS-74000’s print server, and set up printing on your PC.
  • Page 34 PLANET NAS-7400 User Manual The NAS-7400 appears in the search results list. Double-click on the NAS-7400 to show the Public folder and any other folders you have created. Right-click on the folder you want and choose Map Network Drive from the dropdown menu.

  • Page 35: Setting Up A Network Driver On A Unix Or Linux Pc

    NAS-7400. 3.2 Setting up a Network Driver on a UNIX or Linux PC Before you can access the NAS-7400 from a UNIX or Linux PC, you must configure the NAS-7400 to communicate with UNIX and Linux. On the Windows PC Start PASM.
  • Page 36 Check the UNIX/Linux box and click OK button. viii. The UNIX/Linux file sharing enables UNIX and Linux PCs to access folders on the NAS-7400. In this case, access is given for the PUBLIC folder. Click the UNIX/Linux Sharing tab. In the New IP Address field, type the IP address of the UNIX/Linux PC from which you want to access the NAS-7400.
  • Page 37 Volume1 and Public refer to the default Volume and folder created during setup. Change to the NAS-7400 directory. Type cd /NAS-7400and press Enter. You can now copy files to and from the folder on the NAS-7400. vii. When you are done with the NAS-7400, type cd; umount /NAS-7400and press Enter.

  • Page 38: Configure Network Drive On A Macintosh Pc

    The folder opens. You can now copy files to and from the folder on the NAS-7400. 3.3 Configure Network Drive on a Macintosh Before you can access the NAS-7400 from a Macintosh (Mac OS X) PC, you must configure the NAS-7400 to communicate with the Mac OS. On the Windows PC Start PASM.
  • Page 39 PLANET NAS-7400 User Manual Click on the File Sharing icon in the Tree. vii. Click on the Modify tab. viii. Check the Macintosh box and click the OK button. The Macintosh file sharing enables Macintosh PCs to access folders on the NAS-7400.
  • Page 40 Type the user name and password in the respective fields, then click the OK button. The default user name and password are both admin. The user name and password are case sensitive. vii. In the NAS-7400 dialog box, click on the folder you want and click the OK button.

  • Page 41: Connecting A Usb Printer To Nas-7400

    In the NAS-7400 Welcome screen, click the OK button. A window opens on the Macintosh desktop to access the folder on the NAS-7400. You can now copy files to and from the folder on the NAS-7400. 3.4 Connecting a USB Printer to NAS-7400 To connect a USB printer to the NAS-7400: Set up your printer according to the printer’s Setup Guide or User...

  • Page 42: Setting Up The Print Server On Nas-7400

    If the Search button is not shown, from the View menu, choose Toolbars, then Standard Buttons. In the Computer name field, type the IP address of the NAS-7400 and click the Search button in the side bar. In the computer list, double-click on the NAS-7400 to open it.
  • Page 43 PLANET NAS-7400 User Manual Right-click on the usbptr1 icon folder and choose Connect... from the dropdown menu. When the warning message about printer drivers appears, click the OK button to continue. In the Add Printer Wizard, click on the Manufacturer and model name of your USB printer, then click the OK button.

  • Page 44: Setting Up Linux Printing

    In the Name field, type a name for the printer, such as NAS_printer, a description, and click the Forward button. From the Select a queue type dropdown menu, choose Network Windows (SMB). vii. Scroll the list and click on the triangle icon beside NAS-7400.
  • Page 45 PLANET NAS-7400 User Manual viii. USBPTR01 appears below NAS-7400. USBPTR01 represents the USB printer connected to the NAS-7400. Highlight USBPTR01 and click the Forward button. The Authentication dialog box opens. In the User name and Password fields, type admin, then click the “OK”...

  • Page 46: Setting Up Macintosh Printing

    Windows Printing  Workgroup  From the list, highlight the NAS-7400 and click the Choose button. A user name and password dialog box appears. Type the user name and password in the respective fields, then click the OK button. vii.
  • Page 47 PLANET NAS-7400 User Manual viii. The printer list displays a new panel. Highlight the USBPTR01 in the list. USBPRT01 represents the USB printer connected to the NAS-7400. In the Printer Model popup menu, choose the make of your printer. In the Model Name list, choose the model of your printer.

  • Page 48: Connecting A Usb Driver

    PLANET NAS-7400 User Manual 3.9 Connecting a USB Driver To connect a USB drive to the NAS-7400, attach the USB cable from your external drive to one of the USB connections on the back of the NAS-7400. If you have a USB memory stick, attach it directly to one of the USB connections or use a USB cable, whichever is more convenient.

  • Page 49: Disconnecting A Usb Drive

    PLANET NAS-7400 User Manual Linux PC The USB drive appears as a folder on the NAS-7400 when you create a network drive on a Linux PC. Macintosh PC The USB drive appears as a folder on the NAS-7400 when you create a network drive on a Macintosh PC.

  • Page 50: Chapter 4: One Touch Backup

    Windows PC where you installed the NAS-7400 software. The NAS-7400 utility and One Touch Backup cannot restore a failed boot drive in your PC. However, you can use the NAS-7400 utility to save your Note system backup file. See your Windows documentation for information about system backups.

  • Page 51: Creating A Backup Schedule

    PLANET NAS-7400 User Manual On the One Touch Backup tab, click the “Enable” button for One  Touch Backup Services, then click the “OK” button. 4.2 Creating a Backup Schedule For each folder you want to backup, you must create a backup schedule.
  • Page 52 PLANET NAS-7400 User Manual Click the “ ” button to allocate the file from the specific location you want to backup. iii. Click the “Schedule” button to setup the schedule setting: If you chose hours, choose the number of hours from the dropdown ...
  • Page 53 PLANET NAS-7400 User Manual If you chose weekly, choose the time of day and day of the week in  the hour (24-hour clock), minutes, and day dropdown menus. If finished, please click the “Add” button. Click the “Backup” to start to backup.

  • Page 54: Performing A One Touch Backup

    NAS-7400. One Touch Backup Button Within moments, the folders you specified are backed up onto the NAS-7400. The One Touch Backup function backs up all of the folders on your PC for which you created a backup schedule.

  • Page 55: Restoring Your Backup Files

    4.5 Restoring Your Backup Files The Restore function will overwrite files in the destination folder on your If the backup files on the NAS-7400 match the names of the files  in the restore location folder on your PC, the Restore function will Note...
  • Page 56 PLANET NAS-7400 User Manual In the Folder List, click on the folders that contain the backup files you want to restore. In the Folder List, folders are identified by their file structure as it was copied from your PC. The lowest folder in the structure is the one that actually contains the files.

  • Page 57: Chapter 5: Smartsync

    PLANET NAS-7400 User Manual Chapter 5: SmartSYNC After installation, the SmartSYNC utility starts automatically in the background on your Windows PC. SmartSYNC does not run on UNIX, Linux, or Macintosh PCs. 5.1 Opening the SmartSYNC Windows To open the SmartSYNC window, double-click on “NAS Finder” on the right...

  • Page 58: Displaying The Nas-7400 On Your Network

    Double Click The SmartSYNC window opens. 5.2 Displaying the NAS-7400 on your Network To display the summary of NAS-7400 on your network, open the Setup Wizard window. The Setup Wizard window opens with the One Click Setup tab selected. A list...

  • Page 59: Changing The Nas-7400'S Network Settings

    PLANET NAS-7400 User Manual 5.3 Changing the NAS-7400’s Network Settings To change the NAS-7400’s network settings: Open the Setup Wizard window. Click on the Advanced Setup tab.

  • Page 60: Performing A Backup

    A Backup copies folders from your PC to the NAS-7400. The NAS-7400 and SmartSYNC cannot restore a failed boot drive in your PC. However, you can use the NAS-7400 to save Note your system backup file. See your Windows documentation for information about system backups.

  • Page 61: Viewing Your Backup Folders

    Select a Destination. Destinations are identified by drive letters and correspond to a specific folder on the NAS-7400. Click on the folder you want to backup in the Folder List. Click the + icon to expand the file tree. A checkmark appears beside the selected folder.

  • Page 62: Performing A Restore

    Restore to original folder– The files from the NAS-7400 will  overwrite the files on our PC Select to a specific folder– The files from the NAS-7400 are  saved in a set of folders that match the original file structure from...

  • Page 63: Scheduling A Backup

    A Backup copies folders from your PC to the NAS-7400. he NAS-7400 and SmartSYNC cannot restore a failed boot drive in your PC. However, you can use the NAS-7400 to save your system backup file. See your Windows documentation for Note...
  • Page 64 PLANET NAS-7400 User Manual To schedule the backup of a selected folder: Open the SmartSYNC window. Click on the Schedule tab. Select the Schedule you want to backup. Choose a Schedule interval by number of hours, daily, or weekly. Choose a setting: If you chose hours, choose the number of hours from the ...

  • Page 65: Modifying A Backup Schedule

    In the Backup Schedule window, verify the Destination. Destinations are identified by drive letters and correspond to a specific folder on the NAS-7400. In the folder list, click on the + icons to expand the tree. The Folder List is a representation of the file structure on your PC.
  • Page 66 PLANET NAS-7400 User Manual Select the Schedule Type (hour, daily, weekly). Select the time and day settings. Click Finish to save your settings. To delete a Backup Schedule Open the SmartSYNC window. Click on the Schedule tab. iii. In the Schedule list, highlight the schedule you want to delete.

  • Page 67: Viewing The Event Log

    PLANET NAS-7400 User Manual 5.9 Viewing the Event Log To view the Event Log: Open the SmartSYNC window. Click on the Event Log tab. From the Type menu, select the type of events you want to display: All – All events ...

  • Page 68: Chapter 6: The Features Of Pasm

    6.1 Setup Wizard If you used the NAS Setup Wizard utility to set up your NAS-7400, you do not need to run the Setup Wizard in PASM. If you have not yet set up your NAS-7400:...
  • Page 69 Click the “Next” button to start the Setup Wizard. Step3: Configure for the network. In the Computer Name field, you can enter a name for the NAS-7400. Use only letters, numbers, and the underscore character for the name. In Network Configuration, please choose one of the following options: Configure using DHCP –...
  • Page 70 If finished, please click the Next button to continue the next step. Step5: To check the Enable box to the right of the services you plan to use. Windows – Enables file access from Windows PCs, and it also required  to use the NAS-7400 as a print server.
  • Page 71 PLANET NAS-7400 User Manual Unix/Linux – Enables file access from Unix and Linux PCs  Macintosh – Enables file access from Macintosh PCs  FTP – Enables file access from PCs using FTP  To type new names into the Workgroup Name and Computer Description fields.
  • Page 72 If finished, please click the Next button to continue the next step. Step7: RAID Configuration. If a RAID Volume already exists on the NAS-7400, information about the RAID Volume is shown. To change the RAID, you must delete it first and run the Setup Wizard again.
  • Page 73 PLANET NAS-7400 User Manual If finished, please click the Next button to continue. Step8: Click the Finish button to set up your NAS-7400. The setup process takes several minutes, depending on the size of your disk drives.

  • Page 74: Managing Users And Groups

    PLANET NAS-7400 User Manual 6.2 Managing Users and Groups 6.2.1 Viewing a List of Users To view the list of Users: In the Tree, click on the + button beside the Users & Groups icon. 2 Creating a User Click on the User Management icon. A list of users appears on the...

  • Page 75: Changing The Administrator's Password

    Retype Password: Retype the new password into the Retype  Password field. If finished, please click the OK button. If you forget your new password, you can push the “Reset” button on the Note rear panel of the NAS-7400 to the default Administrator’s password.

  • Page 76: Changing A User's Password

    PLANET NAS-7400 User Manual 6.2.4 Changing a User’s Password To change a user’s password, please click Change Password tab, and from the User Name dropdown menu, please select the name of the user whose password you want to change. New Password: Type a new password into the fields provided.

  • Page 77: Creating A Group

    PLANET NAS-7400 User Manual To view a list of groups, please click Group Management icon. A list of groups appears on the Information tab. 6.2.7 Creating a Group Groups are composed of users. You can assign permissions to a group, the same as you would do with individual users.

  • Page 78: Removing Members From A Group

    PLANET NAS-7400 User Manual To add members to a group, please click Group Members tab. From the dropdown menu, choose a group to which you want to add members. Highlight users in the Users column and click the >> button to move them to the Members column.

  • Page 79: Deleting A Group

    PLANET NAS-7400 User Manual 6.2.10 Deleting a Group You must remove all members from the group before you can delete the group. To delete a group, please click Delete tab. Click the option button next to the group you want to delete.

  • Page 80: Setting Quotas

    PLANET NAS-7400 User Manual 6.2.12 Setting Quotas Quotas are portions of storage space that you assign to each user or group. Assigning quotas enables you to control how much storage space each user or group can access. By default, each user and group is assigned an unlimited quota, meaning that any one user or group can access the entire storage space.
  • Page 81 Type a new Computer Description into the field provided. iii. Choose the option button to make the NAS-7400 a member of: An Active Directory (AD) Domain or A Workgroup. If you chose an AD Domain, enter the following in the fields...

  • Page 82: Configure For Unix/Linux Access

    PLANET NAS-7400 User Manual See your Network Administrator for help with this information. If finished, please click the OK button to save your settings. vii. In the Tree, click on the + button beside the Sharing Setup icon. viii. Click Windows Sharing tab.
  • Page 83 PLANET NAS-7400 User Manual Click the Enable option button beside Services. If you want to join a NIS Domain, click the NIS Domain option button. iii. If you chose to join a NIS Domain, enter the Domain name into the field provided.

  • Page 84: Configure For Macintosh Access

    PLANET NAS-7400 User Manual In the New IP Address field, type the IP address of the UNIX or Linux PC from which you will access this folder and click the Add button. xii. You must designate the IP addresses for each folder individually.

  • Page 85: Configure For Ftp Access

    Click the OK button to save your settings. vii. You can now access the specified folder from your PC using FTP. viii. If your FTP client does not support Unicode, only use ASCII characters to name your shared folders on NAS-7400.

  • Page 86: Configure For Your Print Server

    PLANET NAS-7400 User Manual 6.3.5 Configure for your Print Server Follow this procedure to set up the NAS-7400 as a printer server: Please click on the Windows tab. Click the Enable option button beside Services. iii. Click the OK button to save your settings.

  • Page 87: Viewing A List Folders

    PLANET NAS-7400 User Manual 6.3.6 Viewing a List Folders A folder is the entity that appears as a Network Drive on your PC. To view the list of folders, please click on the + button beside the File & Print icon, and then click on the File Sharing icon. A list of current folders appears in the Information tab.

  • Page 88: Adding A Folder

    PLANET NAS-7400 User Manual Check the boxes beside the services you want to use, and click the OK if button if finished. 6.3.8 Adding a Folder A folder is the entity that appears as a Network Drive on your PC.

  • Page 89: Deleting A Folder

    6.3.10 Configure Windows Sharing for a Folder Windows sharing assigns user access the folders on your NAS-7400. By default all users and groups have read-only access. To set up Windows sharing for a folder,...

  • Page 90: Configure The Unix And Linux Sharing For A Folder

    UNIX and Linux sharing designates which UNIX and Linux PCs can access the folders on your NAS-7400. You specify a UNIX or Linux PC by its IP address. You can add up to 256 IP addresses for all of your folders.

  • Page 91: Configure The Ftp Sharing For A Folder

    If finished, please click the Add button. 6.3.12 Configure the FTP Sharing for a Folder FTP sharing assigns user access the folders on your NAS-7400. By default all users and groups have read-only access. To set up FTP sharing for a fold, please click on the FTP Sharing tab.

  • Page 92: Managing Raid Volumes

    PLANET NAS-7400 User Manual 6.4 Managing RAID Volumes 6.4.1 Viewing RAID Volume Status RAID status refers to the disk drives on your NAS-7400 and how they are arranged into a RAID Volume. To view the status of your RAID Volume, Please click on the + button beside the RAID &...

  • Page 93: Viewing Disk Drive Information

    The disk drive information displays under Disk Status. 6.4.3 Creating a RAID Volume On NAS-7400, the term RAID Volume refers to one or more disk drives working together as a RAID logical drive. You can also use a USB disk to create a RAID Volume.

  • Page 94: Designating A Spare Drive

    PLANET NAS-7400 User Manual 6.4.4 Designating a Spare Drive If you have an unassigned disk drive, you can assign it as a spare drive. To assign a spare drive, Click on the RAID Management icon. Click on the Create tab.

  • Page 95: Deleting A Raid Volume

    Click the option button beside the RAID Volume you want to delete. Click the OK button. iii. In the confirmation box, type yes into the field provided and click the OK button. After a RAID Volume is deleted, the NAS-7400 reboots automatically. When the NAS-7400 is fully booted: System Status LED The System Status LED turns green (right) ...

  • Page 96: Viewing An External Usb Driver Or Memory Stick

    Migration or Rebuild. Wait until these activities are completed. 6.4.7 Viewing an External USB Driver or Memory Stick To view a USB drive or memory stick attached to the NAS-7400, please click on the “File System Management” icon.

  • Page 97: Managing Backups

    FAT 32 – Use for Windows, Linux, and Macintosh PCs, and  NAS-7400 Ext3 – Use for UNIX and Linux PCs, and NAS-7400  Click on the “Format USB Disk” button.  In the confirmation box, type “yes”, then click the “OK” button.

  • Page 98: Setting Up A Snapshot Backup

    In the confirmation box, type yes into the filed provided than click the OK button. 6.5.3 Viewing the NAS Replication Schedule NAS Replication is a feature that uses one NAS-7400 to backup the data on another NAS-7400. The two NAS-7400 systems must be on the same network.

  • Page 99: Setting Up Nas Replication

    The current schedule displays on the Information tab. Role:  Standalone – No backup server was specified  Primary Server – This NAS-7400 is the primary, the other  NAS-7400 is the backup Backup Server – This NAS-7400 is the backup, the other ...

  • Page 100: Enabling One Touch Backup

    Click the “OK” button. 6.5.5 Enabling One Touch Backup One Touch Backup is a feature that enables you to backup specified folders from your PC to the NAS-7400 by pressing a button on the front of the NAS-7400. One Touch...

  • Page 101: Managing The Network Connection

    6.6.1 Viewing Network Setup Information To view network setup information: In the Tree, click on the + beside the Network icon. Click on the Network Setup icon. The current network setup for this NAS-7400 displays on the Information tab: Computer Name  IP Address ...

  • Page 102: Making Network Settings

    Click the OK button to save your settings. 6.6.3 Working with Jumbo Frames The term jumbo frame refers to a frame on a local area network that is larger than the standard 1518 byte size. NAS-7400 supports jumbo frames up to 9000 bytes.

  • Page 103: Making Management Settings

    Click the OK button to save your setting. 6.7 Making Management Settings 6.7.1 Viewing the Event Log The event log keeps a log of the 20 most recent events on the NAS-7400. You can use this information to review your actions and to diagnose problems.

  • Page 104: Setting Up Smtp Authentication

    PLANET NAS-7400 User Manual To view the Event Log: In the Tree, click on the + beside the Management icon. Click on the Event Log icon. A list of the 20 most recent events displays on the Event Log tab.

  • Page 105: Viewing The Email Alert List

    Click the OK button. 6.7.3 Viewing the Email Alert List The NAS-7400 will send alerts via email to the recipients you designate. To view a list of Email Alert recipients: i. In the Tree, click on the + beside the Management icon.

  • Page 106: Deleting An Email Alert Recipient

    PLANET NAS-7400 User Manual i. In the Tree, click on the + beside the Management icon. ii. Click on the Mail Alert icon. iii. Click on the Add tab. iv. In the E-Mail Address field, type the recipient’s email address.

  • Page 107: Enabling And Disabling The Buzzer

    PLANET NAS-7400 User Manual 6.7.6 Enabling and Disabling the Buzzer The NAS-7400 has a buzzer that sounds when the NAS-7400 is finished booting and when a problem is detected. The buzzer is enabled by default. PLANET recommends that you leave the buzzer enabled.

  • Page 108: Setting Up A Ups

    Click on the APC UPS icon. iv. Click on the Setup tab. The Setup tab enables you to tell the NAS-7400 how and when to shutdown after a power failure. Click the option button beside the shutdown option you want: Disable - The NAS-7400 will continue to run until the UPS battery •...

  • Page 109: Managing Services

    6.8.2 Running the Network Time Protocol You can use the Network Time Protocol (NTP) to set the system date and time on your NAS-7400 to synchronize itself with an external Time Server. To run the Network Time Protocol: In the Tree, click on the + beside the System icon.

  • Page 110: Viewing The Results Of Ntp Synchronization

    Last Synchronization Result – OK means success • 6.8.4 Rebooting the NAS-7400 Normally you will only need to reboot the NAS-7400 is after a firmware upgrade. During the reboot, none of your folders will be accessible from your network PCs.

  • Page 111: Shutting Down The Nas-7400

    Click on the Reboot option. iv. Click the OK button. v. In the confirmation box, click the OK button. The reboot runs automatically. When the NAS-7400 is fully booted: The System Status LED turns green (right) • The buzzer beeps one time (if the buzzer is enabled) •...

  • Page 112: Restarting The Nas-7400

    Status LED 6.8.6 Restarting the NAS-7400 The only time you need to shut down the NAS-7400 is to replace the disk drive cooling fan or the power supply. See “Appendix B: Maintenance” During and after the shutdown, none of your folders will be accessible from your network PCs.

  • Page 113: Viewing System Information

    PLANET NAS-7400 User Manual 6.8.7 Viewing System Information To view system information: In the Tree, click on the “+” button beside the “System” icon. Click on the Reboot / Shutdown icon. iii. Click on the System Information tab. System Information includes: Operating System –...

  • Page 114: Viewing Enclosure Information

    PLANET NAS-7400 User Manual 6.8.8 Viewing Enclosure Information To view enclosure information: In the Tree, click on the “+” button beside the “System” icon. Click on the “Reboot / Shutdown” icon. iii. Click on the “Enclosure Information” tab. Enclosure Information...

  • Page 115: Chapter 7: Technology Background

    RAID (Redundant Array of Independent Disks) allows multiple disk drives to be combined together into a RAID Volume. You create a RAID Volume on your NAS-7400 when you perform the setup procedure, either in the NAS Setup Wizard or the PASM Setup Wizard.

  • Page 116: Raid 1 - Mirror

    Because RAID 0 does not offer Fault Tolerance, meaning that you cannot recover your data after a disk drive failure, RAID 0 Volumes on NAS-7400 consist of one or more disk drives. 7.1.2 RAID 1 – Mirror When a RAID Volume is mirrored, identical data is written to a pair of disk drives, while reads are performed in parallel.

  • Page 117: Raid 5 - Block Striping With Distributed Parity Mirror

    PLANET NAS-7400 User Manual 7.1.3 RAID 5 – Block Striping with Distributed Parity Mirror RAID 5 organizes block data and parity data across the disk drives. Generally, RAID level 5 tends to exhibit lower random write performance due to the heavy workload of parity recalculation for each I/O.
  • Page 118 In some cases, RAID 10 offers double fault tolerance, depending on which disk drives fail. RAID 10 Volumes on NAS-7400 consist of four disk drives. Because all of the available disk drives are used for the RAID Volume, you cannot set up a spare drive with RAID 10.

  • Page 119: Choosing A Raid Level

    PLANET NAS-7400 User Manual 7.2 Choosing a RAID Level There are several issues to consider when choosing the RAID level for your Volume. The following discussion summarizes some advantages, disadvantages and applications for each choice. RAID 0 Advantages Disadvantages Implements a striped disk RAID...

  • Page 120: Tb Limitation

    PLANET NAS-7400 User Manual Any application requiring very high availability  RAID 5 Advantages Disadvantages High Read data transaction rate Disk failure has a medium Medium Write data transaction rate impact on throughput Good aggregate transfer rate Most versatile RAID level...

  • Page 121: Spare Drive

    RAID 0. A spare drive is not available for a RAID 10 Volume because RAID 10 requires all four disk drives in the NAS-7400 enclosure. However, when you replace the failed disk drive, the NAS-7400 will automatically rebuild the RAID Volume using the new disk drive.

  • Page 122: Radi Volume Migration

    Folders according to your requirements. NAS-7400 provides file services for Windows, UNIX/Linux and Macintosh, so all of those PCs can access the folders on the NAS-7400, even though each PC might have a different file system.
  • Page 123 PLANET NAS-7400 User Manual RAID 1 A RAID 1 source Volume can migrate to the following target RAID levels: Target Requirements RAID 0 Can use same number of disk drives. RAID 5 3 disk drives minimum. At least 1 more disk drive than the RAID 1 RAID Volume.

  • Page 124: Chapter 8: Troubleshooting

    Amber – There is a problem with the fan or power supply  Red – The fan, power supply, or file system has failed  If your NAs-7400 is configured to work with a UPS, it will continue to run after a power supply failure.

  • Page 125: Checking Disk Status Leds

    8.4 Replacing a Failed Disk Drive Replace the failed disk drive with a new disk drive of the same or slightly greater capacity. You do not have to power down the NAS-7400. Open the NAS-7400’s front door. Pull out the drive carrier with the failed drive.

  • Page 126: Checking Raid Volume Status In Pasm

    PASM reports a Critical RAID Volume NAS-7400 Responds to a Critical RAID Volume How the NAS-7400 responds to a Critical RAID Volume depends on the RAID level of your Volume and whether you have a spare drive available: For a RAID 1 Volume or a three-drive RAID 5 Volume, if a spare ...
  • Page 127 Free Drive. Responding to an Invalid RAID Volume The NAS-7400 considers a RAID Volume invalid when the RAID Volume was created by a different NAS-7400. However, the RAID Volume itself remains functional and the data on it is safe.

  • Page 128: Checking File System Status In Pasm

    PLANET NAS-7400 User Manual 8.6 Checking File System Status in PASM Typically the first indication of a problem with the NAS-7400’s file system is when your network drive becomes unavailable. You might also see the message, “File system contains errors. Please check.”...

  • Page 129: File System

    All events are reported in the Event Log. Most events are simply reports that the NAS-7400 is responding to your commands. Many events are also reported via email. The NAS-7400’s buzzer sounds for serious events that require your attention. A list of event categories is shown below: File System ...
  • Page 130 Wait until this process is done. Then try the replication again. System is doing another The NAS-7400 is currently doing a replication. NAS replication is replication. Wait until the current abort! replication is done. Then try the second replication again.
  • Page 131 System was shut down The NAS-7400 shut down incorrectly the abnormally. last time. CPU temperature is higher than Allow the NAS-7400 to cool for several 50℃/122℉. System will shut minutes. Then restart the NAS-7400 and down. check system temperature and fan operation.
  • Page 132 Check the disk drives. Check the RAID Volume. RAID status: "OFFLINE". The Check the disk drives. Replace the failed NAS-7400 X volume Y is offline. drive. Create a new RAID Volume. RAID status: "CRITICAL". The Check the disk drives. Replace the failed NAS-7400 X volume Y is not drive.

  • Page 133: Checking Enclosure Status In Pasm

    8.9 Resolving Connections with SmartSYNC The SmartSYNC utility is designed to detect the NAS-7400 on your network. If SmartSYNC does not detect your NAS-7400, check the following items: Be sure the NAS-7400 is powered up and fully booted.

  • Page 134: Solving Network Connection Problems

    8.10 Solving Network Connection Problems Most network connection problems are the result of poor connections. When the NAS-7400 is fully booted and connected to the network, the Ethernet Activity LED indicates status and activity: Green – Network link is properly connected ...

  • Page 135: Checking Your Email Inbox

    8.11 Checking Your Email Inbox If you enabled Mail Alert in PASM, the NAS-7400 will send you an email message when a problem arises. Look for a message from “root.” Email message from the NAS-7400.

  • Page 136: Resolving A Windows Firewall Issue

    PLANET NAS-7400 User Manual Insert your reset tool into the reset button hole on the back of the NAS-7400.Press and hold the reset button for eight seconds, until the System Status LED flashes three times. iii. The Administrator’s password is now reset to admin.

  • Page 137: Frequently Asked Questions

    Windows Firewall Advanced Service Settings 8.14 Frequently Asked Questions The NAS-7400 worked OK until I turned it off. When I turned it on again, my Windows network drive connection no longer works. When you powered up the NAS-7400, the DHCP server assigned a different IP address to the NAS-7400.
  • Page 138 Also, the NAS-7400 does not support a user home directory. How does the NAS-7400 integrate into an NIS Domain? If the NIS domain account or group name is the same as the NAS-7400, the NAS-7400 will apply them to its account or group.
  • Page 139 Does NAS-7400 support a USB drive or memory stick with FAT16 file format? No. If you attach the FAT16 USB drive or memory stick to NAS-7400, you can see the files on it. But if you attempt to copy files to the drive or memory stick, Windows might display a disk full message.
  • Page 140 Q13: I cannot find the DLNA Server tab under Protocol Control in PASM. A13: You must download and install the DLNA plug-in on your NAS-7400 to access this feature. Q14: Can I move the disk drives from one NAS-7400 to a different...

  • Page 141: Appendix A: Maintenance

    Click the OK button to begin the upgrade. viii. The upgrade takes about two to three minutes. Do not disconnect the power or shut down the NAS-7400 while Note the upgrade is running! When the upgrade is done, a system message appears.

  • Page 142: Installing Application Plug-In

    Copy the plug-in file from your PC to a folder on the NAS-7400. Installing the Plug-in File Please copy the plug-in file from your PC to a folder on the NAS-7400. Start the PASM interface. iii. Please click on the "File & Print Application Plug-ins/ icon. Click on the Application Plug-ins icon.

  • Page 143: Replacing The Fan

    The buzzer beeps one time (if the buzzer is enabled) System Status LED Replacing the Fan Follow this procedure to replace the disk drive cooling fan on the NAS-7400: Shutdown and Disconnect In the Tree, click on the + beside the System icon.
  • Page 144 PLANET NAS-7400 User Manual In the confirmation box, click the OK button. Wait until the LEDs on the front of the NAS-7400 go dark. Disconnect the power cord, network cable, and USB cable. Remove and Replace the Fan Remove the four screws on the back of the enclosure.

  • Page 145: Replacing The Power Supply

    Click the Shutdown option and click the OK button. In the confirmation box, click the OK button. Wait until the LEDs on the front of the NAS-7400 go dark. Disconnect the power cord, network cable, and USB cable. vii.
  • Page 146 Place the bottom panel onto the NAS-7400 chassis. The bottom panel locks under the front (disk drive end) panel. iii. Place the blue side panel beside the NAS-7400 chassis and slide it into place. Place the silver side panel onto the chassis.

  • Page 147: Connection Problems After Restart

    Power Button Connection Problems after Restart If your NAS-7400’s network settings were set to Obtain an IP address automatically, your DHCP server might assign a different IP address to the NAS-7400 when you restart the NAS-7400 after is was shutdown for repairs.

  • Page 148: Appendix B Specification

    PLANET NAS-7400 User Manual Appendix B Specification 4-Bay SATA NAS RAID Server Product NAS-7400 Model Hardware Specification Four 3.5”, SATA I/II interface Supported HDD One RJ-45 Interface (10/100/1000Mbps) LAN Connector IEEE 802.3, IEEE 802.3u, IEEE802.3ab Standards 2 x USB 1.1/2.0 Compatible (Type A)

  • Page 149: Ec Declaration Of Conformity

    *Model Number NAS-7400 * Produced by: Manufacturer‘s Name : Planet Technology Corp. Manufacturer‘s Address : 11F, No. 96, Min Chuan Road, Hsin Tien, Taipei, Taiwan, R.O.C. is herewith confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (89/336/EEC, 92/31/EEC, 93/68/EEC).

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