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Error codes
Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against
the list below.
CODE
MESSAGE
OK
No message. Operation completed
successfully
02
IMPOSSIBLE CONNECTION
03
RECEIVER DOES NOT ANSWER
04
ERR.WHILE TRANSMITTING
RESEND FROM PAGE: nn
05
RESEND PAGES:
nn,
nn
07
DOCUMENT TOO LONG or
SENDING STOPPED
08
CHECK THE DOCUMENT
09
STOP PRESSED
10
No message
11
No message
13
ERRORS WHILE POLLING
16
POWER FAILURE ON PAGE
(OK)
No message.
OCC
LINE BUSY
51
ERROR CAUSE
The fax machine does not detect any
dialing tone or receives an irregular signal.
The number you are calling does not
answer or is not a fax or there is no
dial tone.
A problem has occurred while
sending a fax. "nn" = page number
on the which the error occurred.
The machine you are calling
detected errors during the send.
"nn" = page number on which
the error occurred.
Transmission time for a page exceeds
the permitted limit.
Optical scanner unable to read
the document or document may be
too long.
You have stopped the machine.
Fax has detected an error while
receiving a fax.
Printer problem while receiving a fax.
Document stored in the memory
but the memory capacity has been
exceeded.
Polled fax machine has no document
ready or was not set for polling.
Power failure while sending or
receiving a document.
Document has been received but
printing quality is poor.
The line is engaged.
ACTION
No action.
Check that the fax machine is
correctly connected to the telephone
line and that the hardset is not off
the hook. Then try connecting again.
Check for dial tone by lifting the
handset and if OK try calling again.
Send again starting from the
page shown in the report.
Send again starting from the page
shown in the report.
Try sending again.
Remove and re-insert document in
the feeder and try again.
Check paper is not longer than
360mm (US Legal Length).
No action.
Ask sender to send fax again.
Correct the printing problem, then
wait for the stored document to be
printed. Ask sender to fax the rest
of the document.
Contact the sender.
Send again from the page shown on
the report.
Contact sender.
Try again later.
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