Troubleshooting - Hamilton Beach OG02 Assembly And Operation Manual

POST-ASSEMBLY
BEFORE CALLING FOR SERVICE:
Please check the following problems/solutions before contacting our service center.
PROBLEM
Burner will not light
after turning and
pushing the knobs
Burner cannot light
by match
Yellow or orange flame
with gas odor
Low heat with knob
in HI position
Flare-up
Flameout
Flame lifting
Flashback
Grease fire

TROUBLESHOOTING

POSSIBLE CAUSE
Propane tank is empty
Igniter deposited with
cooking residues
Igniter damaged
Igniter wires are loose
or fall off
Improper alignment of
Igniter with side burner
Orifice blocked
Wire is shorting
No gas
Gas flow is not smooth
Incorrect assembly
between burner and valve
Incomplete combustion
Gas hose bent or kinked
Burner or orifice blocked
Low gas pressure
Grill not preheated
Excessive meat fat
Temperature too high
Grease deposit
High winds
Gas pressure too high
Burner port blocked
Grease accumulated in
food
SOLUTION
Refill or replace propane tank
Use clean swab and alcohol to
clean
Replace
Reconnect or replace with new
igniter assembly with wires
Use needlenose pliers to adjust
the alignment as show in step 11.12
in the manual
Check the orifice for blockage
Replace with new igniter
assembly with wires
Open the LP tank valve or replace
LP tank valve
Clear burner tubes
Reassemble
Call Consumer Affairs at
1-800-851-8900
Smooth out the hose
Clear blockage
Call the gas supplier
Preheat the grill for 15 minutes
Cut off fat before grilling
Adjust
Clean
Find a less windy place
Call the gas supplier
Clean burner port
Turn off knobs and LP tank valve
Leave lid open and let fire burn out
Clean the grill after cooling
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