Software Service And Support - IBM System Storage DS5020 Installation, User's, And Maintenance Manual

System Storage DS4000 and DS5000 interoperability matrix
Storage Area Network (SAN) support
DS4000 and DS5000 technical support
Premium feature activation
IBM publications center
Support for System p
Support for System x
Fix delivery center for AIX and Linux on POWER
System p and AIX information center

Software service and support

Through the IBM Support Line, for a fee you can get telephone assistance with
usage, configuration, and software problems. For information about which products
are supported by Support Line in your country or region, go to the following Web
site:
xxvi
IBM System Storage DS5020 Storage Subsystem: Installation, User's, and Maintenance Guide
http://www.ibm.com/systems/support/storage/disk/
Find the latest information about operating system and HBA support,
clustering support, storage area network (SAN) fabric support, and DS
Storage Manager feature support:
http://www.ibm.com/systems/support/storage/config/ssic/index.jsp
Find information about using SAN switches, including links to user guides
and other documents:
http://www.ibm.com/systems/support/storage/san
Find downloads, hints and tips, documentation, parts information, HBA and
Fibre Channel support:
http://www.ibm.com/systems/support/storage/disk/
Select your storage subsystem (for example, DS5020).
Activate a DS5020 or DS4000 premium feature by using the online tool:
http://www-912.ibm.com/PremiumFeatures/jsp/keyInput.jsp
Find IBM publications:
http://www.ibm.com/shop/publications/order/
®
servers
Find the latest information supporting System p AIX
http://www.ibm.com/systems/support/supportsite.wss/
brandmain?brandind=5000025
®
servers
Find the latest information supporting System x Intel- and AMD-based
servers:
http://www.ibm.com/systems/support/supportsite.wss/
brandmain?brandind=5000008
Find the latest AIX and Linux on POWER information and downloads:
http://www-912.ibm.com/eserver/support/fixes/fcgui.jsp
In the Product family drop-down menu, select UNIX servers. Then select
your product and fix type from the subsequent drop-down menus.
Find everything you need to know about using AIX with System p and
POWER servers:
http://publib.boulder.ibm.com/infocenter/pseries/index.jsp?
®
and Linux servers:
®