TransTel Communications TD-824i User Manual
  1. Manuals
  2. Brands
  3. TransTel Communications Manuals
  4. Telephone
  5. TD-824i
  6. User manual

TransTel Communications TD-824i User Manual

Digital series
Hide thumbs Also See for TD-824i:
Table of Contents

Advertisement

Quick Links

Download this manual
Digital Series
TD-824i
TD-1648i
Station User Guide
Digital Telephone Sets
DK1 / DK2 / DK3

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the TD-824i and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for TransTel Communications TD-824i

Summary of Contents for TransTel Communications TD-824i

  • Page 1 Digital Series TD-824i TD-1648i Station User Guide Digital Telephone Sets DK1 / DK2 / DK3...
  • Page 2 This document or any parts thereof are not to be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and re- trieval systems for any purpose whatsoever without the express written consent and permission of TransTel Communications Inc.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3.

  • Page 4: Save These Instructions

    electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug. 9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on 10.

  • Page 5: Table Of Contents

    TransTel TD-824i / TD-1648i Digital Telephone Set User Guide Table Of Contents Introduction ................7 DK-1 Telephone Layout.............8 DK-2 Telephone Layout.............9 DK-3 Telephone Layout.............9 Setting Up Your Telephone ............. 10 1A2 Emulation/Privacy ............11 Account Codes - Client............12 Advisory Messages ..............13 Answering Calls ..............
  • Page 6 Table Of Contents (Continued) Conference ................27 Conversation Monitor .............. 28 Date and Time Setting............. 29 Day - Night Service Switching..........30 Dial By Name ................32 Do Not Disturb................. 33 Environment Monitor ............... 33 Flash..................34 Forced Account Code.............. 35 Handsfree Operation ...............

  • Page 7: Introduction

    Introduction Congratulations on your purchase and welcome to the TransTel Digital Series Key Telephone Set. The TransTel Digital Telephone Sets were specifically designed with you in mind to help make you more productive in communicating with customers, vendors, and fellow business associates. We at TransTel believe that you should not require extensive training to effectively use your telephone set, and as such, have taken great care in developing one of the most "user friendly"...

  • Page 8: Telephone Layout

    Telephone Layout LCD Display Speaker Handset Programmable Feature Keys Microphone Dialpad Fixed Feature Keys The figure above indicates the default key placement for TransTel Digital Telephone sets. While this figure illustrates a telephone set equipped with LCD display, it is also representative of TransTel Digital Telephone Sets that are not equipped with LCD display.

  • Page 9: Telephone Layout

    Ringing LED Programmable LCD Display Feature Keys Microphone peaker Fixed Feature Dialpad Keys DK2 Layout DK3 Layout...

  • Page 10: Setting Up Your Telephone

    Setting Up Your Telephone Set Description: Take a moment to familiarize yourself with the telephone set features and various keys. Start by programming the telephone to your desired settings. The volume of the Ringer, Speaker, and Handset as well as other features may be programmed for each digital station.

  • Page 11: 1A2 Emulation/Privacy

    1A2 Emulation / Privacy Release Description: This feature allows station users to join a conversation in progress with outside lines and other station users. A station user must have a class of service option enabled in order to join a call in progress. You may temporarily invoke privacy to reject others attempts to join your conversation, if desired, through the use of a privacy release key.

  • Page 12: Account Codes - Client

    Account Codes - Client Description: During a conversation you may enter an account code for billing purposes. The system will output a call record to an external device for tracking purposes of billable time spent with a specific client. During a conversation 1.

  • Page 13: Advisory Messages

    Advisory Messages Description: Digital Telephones (DK1-D) equipped with LCD displays have the capability to leave Advisory Messages that can be read by other stations. These are most often placed on stations during temporary absences from telephone locations. Some messages may be appended with a time or date indicator to show your expected return time or date.

  • Page 14: Answering Calls

    Answering Calls Description: There are several ways that you may answer calls at Your telephone. Depending on the particular type of call and the system programming, calls may require different actions in order to answer them. Intercom Calls Voice Announce Call: If the system is programmed for Voice Announce calls, you will hear a quick tone.
  • Page 15 Answering Calls (Continued) Calls That Do Not Appear on Your Telephone Set: If an incoming call is not ringing on your telephone set and it does not appear on a line button on your telephone set, you may answer the call by one of several methods, depending on the way the call is presented.

  • Page 16: Automatic Callback

    Automatic Callback Description: When dialing another station that is busy, you may activate an automatic callback. When the busy station becomes free, your telephone set will ring. When you answer the callback, the other station’s telephone will ring and you will be connected. To initiate a Callback: 1.

  • Page 17: Automatic Last Number Redial

    Automatic Last Number Redial Description: Automatic Last Number Redial allows you to repeatedly dial the last external number dialed from your telephone. This feature is most commonly used when calling a telephone number that is continously busy. 1. Place an outside CO line call. 2.

  • Page 18: Background Music

    Background Music Description: If your system is equipped with background music or music on hold capabilities, you may choose to have the music play over your telephone s speaker when your set is idle. Background music will automatically be interrupted whenever you initiate a telephone call or receive a call.

  • Page 19: Caller Id Features

    Caller ID Features Description: The Caller ID feature on the TD-824i system allows you to identify incoming callers before you answer the call. This feature is available only to digital telephone sets equipped with an LCD display. While your telephone set is ringing with an incoming call: 1.

  • Page 20: Call Pickup

    Call Pickup Description: Call Pickup lets you answer a call that is ringing at another telephone. Call Pickup accomplished by dialing an access code or by pressing a programmed pick up key on your telephone set. Call Forward Types: Station Group Pickup Individual Station Pickup Departmental Pickup All Pickup...

  • Page 21: Call Split/Swap

    Call Pickup (Continued) hear a busy tone. All Pickup All Pickup allows you to pick up the oldest ringing call in the system, without regard for the station number or type of call. 2. Press [PICKUP ALL] key or press [*]. 3.

  • Page 22: Call Transfer

    Call Transfer Description: Call Transfer permits you to route a call directly to another station. Types: Unscreened Transfer Screened Transfer Camp-On (Call Waiting) External Transfer (See Unsupervised Conference in this document) Unscreened Transfer 1. You are in conversation with another station or CO line. 2.

  • Page 23: Co Line Callback

    25 seconds. Calling the Doorphone Description: The TD-824i Digital Telephone system is equipped to support a doorphone. If your system is equipped with a doorphone, you may place a call to it. 1. Dial [8],[8] to call the doorphone or Press the [DOORPHONE] key.

  • Page 24: Call Forwarding

    Call Forwarding Description: Call Forwarding allows you to re-route calls that normally ring at your telephone set. The TD-824i system supports four variants of Call forwarding; Always Forward, Busy Forward, Busy/No Answer and External Call Forward. If you are the Console Operator, you may forward other stations in the system as well as your own.

  • Page 25: Camp On

    Call Forwarding (Continued) External Call Forwarding Note: External Call Forwarding works ONLY with Call Forward ALL Calls. 1. Set up a personal speed dial number under one of your DSS keys by Pressing [PRG], [SPD], [8] and selecting one of the DSS keys 1 through 22 on your telephone set.

  • Page 26: Check In - Check Out

    Camp-On (Call Waiting) (Continued) Answer a Call That Is Camped-On To Your Station: 1. You will hear a double ring on the telephone speaker indicating a camped caller. If your set is LCD equipped, the display will show the source of the party that is camped on, (i.e., LN 1, Local, etc.).

  • Page 27: Conference

    Conference Description: Conference allows you to create a conversation between yourself and two or more parties. Up to 3 conferences of 5 members or a single conference with up to 15 parties are permitted. Types: Station Controlled Conference Unsupervised Line Conference Station Controlled Conference To establish a conference: 1.
  • Page 28 NOTE: 1. A CFC conference card is needed for this feature in the TD-824i. 2. In order to provide the capability to extend time on the unsupervised conference, the TD-824i must be equipped with either Single Line Station Card (SLC-8) or a Voice Service Care (VSC) The unsupervised conference period is programmable from 1 minute to 4 minutes in one minute increments.

  • Page 29: Conversation Monitor

    Conversation Monitor Description: Depending on system programming, you may have the ability to monitor another station s conversation. The station(s) being monitored will receive no notification of the monitor. 1. You call another station. It is busy. 2. Press [#]. If you are authorized, you will be allowed in to the conversation.

  • Page 30: Day - Night Service Switching

    Day - Night Service Switching Description: The TD-824i System offers both day service and night service operation. The primary purpose of Day and Night Service is to define where incoming calls are routed during normal business hours and where to route them when the office is closed.
  • Page 31 Day - Night Service Switching (Continued) DAY TIME hhmm If the system is in Automatic Day/Night hh:mm To hh:mm Switching Mode. Night Status If the system is in Night Service with manual switching. Night Transfer If you are in the process of changing the Auto switching type.

  • Page 32: Dial By Name

    Dial By Name Description: Dial by name allows you to use your TransTel DK1-D LCD equipped telephone set to dial intercom calls, personal speed dial calls, and system speed dial calls by name rather than by number. Note: In order to utilize Dial By Name, your telephone must be equipped with LCD and a programmed Directory button.

  • Page 33: Do Not Disturb

    Do Not Disturb Description: When invoked, Do Not Disturb prevents other people from calling your station. Outside calls will not cause your telephone to ring. Anyone that is using a TransTel telephone set with LCD will see on their display that your telephone is in Do Not Disturb. Activate Do Not Disturb: 1.

  • Page 34: Flash

    Feature Menu Description: Digital LCD telephones allow you to select, activate and program most system features even if you do not have all the keys that are required to program. This is called the feature menu. 1. Press [PRG],[0] . The LCD will begin scrolling through the feature menu.

  • Page 35: Forced Account Code

    Forced Account Code Description: Forced Account Codes provide the means to secure telephones from toll abuse. A restricted station may enter a forced account code and make a call free of toll control. 1. Telephone set should be idle (on hook, speaker off). 2.

  • Page 36: Handsfree Operation

    Handsfree Operation Description: All TransTel Digital Telephone sets may be used in the Handsfree mode for On Hook Dialing and receiving calls handsfree. Models DK1-D and DK1-S offer conversation "Hands Free" on both internal and outside calls. DK1-B offers handsfree conversations on intercom calls only.

  • Page 37: Hold

    Hold Description: System Hold allows you to temporarily disconnect from a telephone call, yet retain the ability to re- connect with the call at a later time. While the caller is on hold, he may be connected to a music source so that he is certain he has not been disconnected from your system.

  • Page 38: Intercom Dialing

    Hold (Continued) the call on Exclusive Hold. Retrieving your own call from Exclusive Hold: 1a. Press the flashing line button. You will be connected to the call. 1b.If you do not have an appearance of the line on exclusive hold, lift the handset and press the [TRF/FL] key and you will be connected to the call.

  • Page 39: Immediate Co Line Access

    Immediate CO Line Access Description: Automatic Line Access will connect you to the first available line in your Dial 9 Group when you lift the handset while in an idle state. To Enable/Disable: 1. Press [7], [7], [1]. 2, If Auto Line Access was previously disabled, it is now enabled. If it was previously active, it is now disabled.

  • Page 40: Last Number Redial

    Last Number Redial Description: Last Number Redial automatically stores the last number that was dialed from your telephone. 1. Place an outside CO line call. 2. Hang Up. 3. Press [REDIAL]. The system will access a CO line and dial the number that was previously dialed from your telephone.

  • Page 41: Macro Keys

    Macro Keys Description: In some installations, it may be desirable to allow you to program some keys to satisfy your own functions, rather than standard programming that applies to all stations. For that reason you may be allowed to override Keys 15-22 to program your own "functions."...

  • Page 42: Message Waiting

    Message Waiting Description: Message Waiting lets you to notify another station that you attempted to contact them. If their telephone is LCD equipped, they will also know who called and the time the message was left. To Set Message Waiting: 1.

  • Page 43: Mute

    Mute Description: You may temporarily disable the transmitter on your telephone handset or microphone so that you may converse without the other party hearing your conversation. Handset Mute: 1. While using your handset on a call, press [MIC]. The button will flash rapidly.

  • Page 44: Paging (Answer)

    Privacy/Privacy Release allows a user to permit or exclude other stations from entering into an existing telephone conversation. It’s use is in conjunction with the implementation of 1A2 Emulation within the TD-824i telephone system. Please see 1A2 Emulation elsewhere in this book. Pulse To Tone Conversion Description: In some situations, your local CO lines may accept only pulse dialing to place calls.

  • Page 45: Saved Number Redial

    Saved Number Redial Description: Saved Number Redial allows you to save a telephone number for use at a later time. This feature is in addition to Last Number Redial. Automatic Save: 1. You have dialed an outside call. The number does not answer or is busy.

  • Page 46: Saved Number Redial (Supersave)

    Saved Number Redial (Supersave) Description: You are on an outside call and you need to save a number for dialing later. Supersave provides a way for you to save the number to your telephone set so that you can dial it later. SuperSave: 1.

  • Page 47: Station Lock - Unlock

    Station Lock - Unlock Description: Station lock lets you secure your telephone so unauthorized calls cannot be made from your station. While your station is locked, only numbers that are in the locked toll class and System Speed Dial Unrestricted can be dialed. All others are denied.

  • Page 48: Station Reminder

    Station Reminder Description: As a station user, you may program your station to provide a reminder at a pre-determined time every day. A daily, repeating event is called a station reminder. When programmed, your telephone will provide background music over the speaker to alert you at the programmed time.

  • Page 49: Station Reminder (Console Set)

    Station Reminder (Console Set) Description: The attendant console(s) are allowed to program Station Reminders, including wake up calls. Station Reminders allow you to provide a common audilble indication (background music) to a specific Superkey Electronic Telephone set at a pre-determined time or to ring a Superkey Set or Single line telephone set at a pre-determined time (wake up).

  • Page 50: System Reminder

    System Reminder Description: The attendant console(s) are allowed to program System Reminders. System Reminders allow you provide common audilble indication (background music) to all Superkey Electronic Telephone sets at a pre-determined time. System Reminders occur at the same time every day. Up to ten system reminders may be set on any system.

  • Page 51: System Speed Dialing

    System Speed Dialing Description: System Speed Dialing allows telephone numbers to be stored in the system and made available for use by all stations. All stations may have access to system speed dial. A station s toll classification may govern the actual ability to dial system speed dial numbers.
  • Page 52 System Speed Dialing (Continued) 4. The display will show the first name that matches. If that is not the name desired, press [VOL↑ ↑ ↑ ↑ ] again until the display shows the proper name. If the end of the list is reached, the system will begin again at the first name in the list.

  • Page 53: Personal Speed Dialing

    Personal Speed Dialing Description: Personal Speed Dialing allows you to save numbers on your telephone set that are for your exclusive use. You have a total of 20 personal speed dial numbers, depending on system programming and options selected like Dial By Name which take memory locations when activated.
  • Page 54 Personal Speed Dialing (Continued) 3. Enter the storage location by dialing through for numeric or by pressing button 1 through 10. 4. If you want your call to go out on a specific line, press the [MIC/ AT] and enter the line number. Press [MIC/AT] again and enter the desired telephone number.

  • Page 55: Room Monitor

    Room Monitor Description: Room Monitor allows you to use a speakerphone for surveillance. When a speakerphone is set up for Room Monitor, it is placed in the auto answer mode. The difference between Room Monitor and Auto Answer is that no audible tone is given to the Room Monitor station to indicate a call.

  • Page 56: Voice Mail Access

    Voice Mail Access Description: A Voice Mail Access Key is typically programmed on each telephone set of each station user. This Voice Mail Access Key represents the total number of voice mail ports in your system. The voice mail ports are assigned in system programming into a hunt group.

  • Page 57: Voice Mail Message Retrieval

    Voice Mail Message Retrieval Description: When messages have been left in your voice mailbox, you will notice a flashing MSG key on your telephone set. LCD equipped digital telephones will also have an indication of xx Messages. To retrieve your messages: 1.

  • Page 58: Volume Control

    Volume Control Description: The volume of the Ringer, Speaker, and Handset may be programmed for each digital station. The volume settings may also be changed for individual calls without affecting the programmed levels. Types: 1: Ring Volume 2: Speaker Volume 3: Handset Volume 4: Increase Ring Level Gradually 5: Ring Frequency...

  • Page 59: Wake Up Call

    Wake Up Call Description: As a station user, you may program your station to provide a reminder at a pre-determined time. A single, non-repeating event is called a wake up call. When programmed, your telephone will ring to alert you at the time you have programmed. Programming: 1.

  • Page 60: System Speed Dial Entries

    System Speed Dial Entries Issue 1.2 April 2006...
  • Page 61 System Speed Dial Entries...

  • Page 62: Personal Speed Dial Entries

    Personal Speed Dial Entries Numeric Dialpad Button Issue 1.2 April 2006...
  • Page 63 Station Station Notes Number Name Outside Line Numbers Voice Mail Access Code Fax Number Operator...
  • Page 64 P/N 93000016 Issue 1.2 / April 2006...

This manual is also suitable for:

Td-1648i

Table of Contents