Troubleshooting Guide - Honeywell Eclipse MS5100 Installation And User Manual

Troubleshooting Guide

The following guide is for reference purposes only. Contact a customer service
representative (see page 45) to preserve the limited warranty terms.
Symptoms
All Interfaces
The unit has no
LEDs, beep or laser.
At power up the
unit beeps two
times and
alternately flashes
the LEDs.
At power up the unit
beeps three times.
At power up there
is a continuous
razz tone.
At power up there
is a razz tone and
the green LED
flashes.
At power up there
is a razz tone and
both LEDs flash.
The unit scans,
communicates and
beeps twice.
The unit powers up,
but does not beep.
Possible Causes
No power is being
supplied to the
unit.
No power is being
supplied to the unit
from host.
There is a ROM
failure.
There is a non-
volatile RAM
failure.
There has been a
diagnostic failure.
There is a VLD
failure.
There is a
scanning
mechanism
failure.
The same symbol
timeout is set too
short.
The beeper may
be disabled or no
tone has been
selected.
Solution
Check the transformer, the outlet
and power strip. Make sure the
cable is plugged into the unit.
Some host systems cannot supply
enough current to power the
Eclipse. A power supply may be
needed.
A flash ROM upgrade is required.
Contact a customer service
representative.
Adjust the same symbol timeout
for a longer time.
Enable beeper and select a tone.
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