Contacting Us; Online Resources - GE KTD-405 User Manual

56 KTD-405/KTD-405A/KTD-405-2D Controller Keypad
User Manual

Contacting us

For help installing, operating, maintaining, and troubleshooting this product, refer to this document and any
other documentation provided. If you still have questions, contact us during business hours (Monday through
Friday, excluding holidays, between 5 a.m. and 5 p.m. Pacific Time).
Table 7. Technical support
North America
T: 888 GE Security (888.437.3287). Toll-free in the US,
Puerto Rico, and Canada.
503.885.5700 outside the toll-free area.
F: 888.329.0332 (Tualatin tech support)
E: nstechsrv@ge.com
gesecurity.customerservice@ge.com
Note: Be ready at the equipment before calling.

Online resources

Here are some useful links on our website www.gesecurity.com:
Online library. From the Customer Support menu, select the
and log on, you may search through our online library for the documentation you need.
Training. To view any available online training for GE Security products, select the
training is not available for all products.)
Warranty and terms information. From the Customer Support menu, select
Policy Statement
Customer service and technical support. From the Customer Support menu, select
Technical &
dropdown menu to select a location outside the US.
1. Many GE documents are provided as PDFs (portable document format). To read these documents, you will need Adobe
Reader, which can be downloaded free from Adobe's website at www.adobe.com.
(tech support)
(customer service)
or Terms and Conditions Policy
Application. Select the appropriate product category for the contact information or use the
Latin America
T: 305.593.4301
F: 305.593.4300
E:
InfraSec.TechnicalServicesLatinAmerica@ge.com
InfraSecCustomerService.LatinAmerica@ge.com
Europe, Middle East, and Africa
W: At www.gesecurity.eu, select
Resource Library
Statement.
(técnica)
(cliente)
Customer Support.
link. After you register
1
Training link. (Online
Return and Warranty
Customer Service or