Reporting Safety Defects - Mini COUPE Owner's Manual

Notes

Reporting safety defects

For US customers
The following applies only to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect that
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administration,
NHTSA, in addition to notifying MINI of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone 1-800-831-
1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or MINI of North
America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://www.safer-
car.gov; or write to: Administrator, NHTSA, 400
Seventh Street, SW., Washington, DC 20590. You
can also obtain other information about motor
vehicle safety from http://www.safercar.gov
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may tele-
phone the toll-free hotline 1-800-333-0510.
You can also obtain other information about
motor vehicle safety from http://www.tc.gc.ca/
roadsafety
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