Reporting Safety Defects - Mini 2007 Owner's Manual

NOTES

Reporting safety defects

For US customers:
The following only applies to vehicles
owned and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration NHTSA in addition to noti-
fying the MINI Division of BMW of North
America, LLC, P.O. Box 1227, Westwood,
New Jersey 07675-1227, telephone toll-
free 1-866-275-6464.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your dealer, or BMW of North
America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov
For Canadian customers:
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may call
1-800-333-0510 from anywhere in Canada
or 1-613-993-9851 from the Ottawa region
and from other countries, or contact Trans-
port Canada by mail at: Transport Canada,
ASFAD, Place de Ville, Tower C, 330 Sparks
Street, Ottawa, ON, K1A 0N5.
You can also obtain other information
about motor vehicle safety from
http://www.tc.gc.ca
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