Reporting Safety Defects - Mini COOPER Owner's Manual

NOTES

Reporting safety defects

The following only applies to vehicles
owned and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration NHTSA in addition to noti-
fying the MINI Division of BMW of North
America, LLC, P.O. Box 1227, Westwood,
New Jersey 07675-1227, telephone toll-
free 1-866-275-6464.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your dealer, or BMW of North
America, LLC.
To contact NHTSA, you may either
call the Auto Safety Hotline toll-free
at 1-800-424-9393 or 366-0123 in Wash-
ington, D.C. area, or write to:
NHTSA, U.S. Department of Transportation,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from the Hotline.
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