Reporting Safety Defects - Mini COOPER Owner's Manual

Information

Reporting safety defects

For US customers
The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
NHTSA, in addition to notifying MINI of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone
1-800-831-1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or MINI of North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safe‐
rcar.gov; or write to: Administrator, NHTSA, 400
Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from http://www.safe‐
rcar.gov
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada, De‐
fect Investigations and Recalls, may call the
toll-free hotline 1-800-333-0510. You can also
obtain other information about motor vehicle
safety from http://www.tc.gc.ca/roadsafety.
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Online Edition for Part no. 01402983336 - X/17