Troubleshooting - Pelican Advantage Series Owner's Manual

Advantage Series Salt Based Water Softeners / Nitrate Series Salt
Based Filter System / Tannins Series Salt Based Softeners

Troubleshooting

Problem
Water leaking at the top of the tank around the head.
The tank leans to one side or is not level.
Unlevel
Tank
Boot
Unlevel
Tank
Boot
The Brine Tank has too much water or is not filling
properly.
The system is backwashing but it is not using up any
salt.
© 2011 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Solution
You may need to turn the head to tighten it. The tank
head is pre-installed hand-tight, do not overtighten the
head (just turn it snug).
If the tank is not level, lift the tank straight up 6 inches
and tap it on the ground until the tank stands vertical.
The bottom of the tank is round and the boot allows the
tank to stand upright.
Check and tighten all fittings on Brine Tank and
Electronic Head to ensure air is not getting into the
Brine Tank Hose.
If the salt has bridged (too much salt has been added to
the tank and it has formed a solid block of salt), shake
the Brine tank until the block of salt breaks apart.
— Rev G
Page 12
Level
Tank
Unlevel
Boot
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(877) 842-1635