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Smart Technologies Hawkeye Installation And User Manual

Optical whiteboard capture system
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480C
Version 1.1
Installation and User's Guide
Technologies Inc.
Optical Whiteboard Capture System

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Summary of Contents for Smart Technologies Hawkeye

  • Page 1 480C Version 1.1 Installation and User’s Guide Technologies Inc. Optical Whiteboard Capture System...
  • Page 2 Any changes or modifications to this "Class B" digital device that have not been expressly approved by SMART Technologies Inc. could void the user's authority to operate the equipment. Trademark Notice Hawkeye is a trademark of SMART Technologies Inc. All other trademarks are for identification purposes only and are the property of their respective owners. Copyright Notice The use and copying of this product is subject to a license agreement.

  • Page 3: Important Information

    41° ° ° ° F to 95° ° ° ° F (5° ° ° ° C to 35° ° ° ° C) with up to 90% humidity non- condensing. The Hawkeye 480C shipping and storage range is from -40° ° ° ° F to 95° ° ° ° F (-40°...
  • Page 4 Cleaning the Hawkeye Control Unit Clean the Control Unit with a soft cloth and mild detergent cleanser. Never use solvents or an abrasive cleanser, as these may damage the surface of the Control Unit. Important Information...

  • Page 5: Table Of Contents

    Adding/Removing the Image Frame Using a Web Browser ... 44 Updating Control Unit Firmware........45 PART 2: USING HAWKEYE 480C Using Hawkeye at a Whiteboard........47 Reactivating the Control Unit ..........47 Starting or Resuming a Session ..........47 Capturing the Notes from Your Whiteboard ......49 Adjusting Control Unit Screen Brightness.......
  • Page 6 Working with Captured Images at Your Desk ..... 54 Using the Image-Saving Software Files ........54 Using the Sessions Page ............56 Customer Support ............58 Contacting SMART Technical Support ........58 Other SMART Contacts ............58 Product Warranty ..............58 Index ................60 Contents...

  • Page 7: Hawkeye Overview

    You can even use Hawkeye to capture, print and distribute flip chart pages that have been taped onto a whiteboard. Basically, Hawkeye consists of two parts: a fixed Camera Boom and a Control Unit. Camera Boom...

  • Page 8: Image-Saving Software

    Stand-Alone Control Unit You don’t need a network connection or even a computer to use Hawkeye. All you need is the Hawkeye Camera Boom and Control Unit, plus a printer. You can capture, delete and print whiteboard notes all within the same room.

  • Page 9: Networked Control Unit

    Networked Control Unit A Hawkeye Control Unit that has been connected to a network can do everything a stand-alone Control Unit can do and more. If your Control Unit is connected to a local area network, every image captured at the Control Unit can be automatically saved on a computer within the same network.

  • Page 10: Installing The Camera Boom And Control Unit

    If you have one whiteboard in the room, you only need one Camera Boom. However, if you have more than one whiteboard, you may want to take advantage of Hawkeye’s ability to control multiple Camera Booms from a single Control Unit. You can use one Control Unit to capture the notes from up to four different whiteboards by mounting a Camera Boom above each one.

  • Page 11: Mounting A Camera Boom On The Wall

    Recommended Tools Have the following tools on hand when installing Hawkeye: Phillips No. 2 screwdriver • bubble level • measuring tape • security hex-head Allen key (supplied) • Mounting a Camera Boom on the Wall If you’re planning to use multiple Camera Booms, repeat these instructions for each one.
  • Page 12 Step 2: Fasten the wall bracket to the wall WARNING: DON’T USE A HAMMER TO FORCE THE E-Z TOGGLE DRYWALL ANCHORS INTO THE WALL AS THIS COULD RESULT IN DAMAGE TO THE CAMERA BOOM AND WALL SURFACE. Using a Phillips No. 2 screwdriver, thread E-Z toggle drywall anchors into marked locations that aren’t at a wall stud.

  • Page 13: Connecting Multiple Camera Booms

    Step 3: Mount the Camera Boom on the wall Lift the Camera Boom to the top of the wall bracket. Slide the base of the Camera Boom onto the wall bracket, fitting the Camera Boom mounting slots onto the wall bracket hooks.
  • Page 14 To connect multiple Camera Booms: Begin with the Camera Boom furthest from the Control Unit. Open the door at the bottom of the Camera Boom base. Insert the IEEE 1394 cable into the IEEE 1394 port closest to the next Camera Boom. Guide the IEEE 1394 cable through the wire management hook and close the door on the Camera Boom base.

  • Page 15: Mounting The Control Unit On The Wall

    Mounting the Control Unit on the Wall Step 1: Mark the drywall anchor locations NOTE: Select a position for the Control Unit that will enable people of varying body heights to Make sure the read information displayed on the Control Unit screen. Using a bubble level and pencil, line that marks mark the center of the bottom edge of the Control Unit by drawing a cross hair on the the bottom edge...
  • Page 16 Using the rectangular window at the bottom of the template, align the Control Unit template with the pencil mark you just made. Mark the center locations for the three drywall anchors. Control Unit Template Hawkeye Co ntrol Unit Alignment Temp lat e Whiteboard S T E P S T E P...

  • Page 17: Connecting A Camera Boom To The Control Unit

    Step 3: Mount the Control Unit on the wall Lift the Control Unit to the top of the wall bracket. Slide the Control Unit onto the wall bracket, fitting the Control Unit mounting slots onto the wall bracket hooks. Mounting Slot x 3 Hook x 3 Control Unit Control Unit...
  • Page 18 To connect a Camera Boom to the Control Unit: Open the door at the bottom of the Camera Boom base. Insert the IEEE 1394 cable into the IEEE 1394 port closest to the Control Unit. Camera Boom Base Door IEEE 1394 Port x 2 Wire Management Hook x 2 IEEE 1394 Cable Connecting the IEEE 1394 Cable to the Camera Boom...
  • Page 19 Bottom View of Control Unit IEEE 1394 Port IEEE 1394 Cable To Camera Boom Connecting the IEEE 1394 Cable to the Control Unit Installing the Camera Boom and Control Unit...

  • Page 20: Configuring A Stand-Alone Control Unit

    Configuring a Stand-Alone Control Unit To configure a Control Unit that won’t be connected to a network, you’ll need to: Connect the Control Unit to a printer (page 14). Connect the Control Unit to a power source (pages 15–16). Specify the type of printer (pages 17–18). Connecting the Control Unit to a Local Printer Insert one end of the printer cable into the parallel port on the bottom of the Control Unit.

  • Page 21: Connecting The Control Unit To A Power Source

    Connecting the Control Unit to a Power Source NOTE: Don’t connect the Control Unit to a power source until you’ve connected the IEEE 1394 and printer cables. Insert the barrel-shaped connector end of the universal power supply cable into the power socket underneath the Control Unit.
  • Page 22 Connect the female end of the country-specific power cable to the male (pronged) end of the universal power cable. To Control Unit Central Europe (Germany) Japan United Kingdom (Ireland) Male End of Universal Power Supply Cable Australia (New Zealand) Female End of Country- Specific Power Cable North America Universal Power Supply Cable...

  • Page 23: Specifying A Local Printer Type

    Specifying a Local Printer Type The Control Unit includes two types of buttons: those reserved for specific functions and those assigned as needed. Buttons that can be assigned are referred to as soft buttons. The current function of each soft button is identified on the Control Unit screen. To begin specifying the printer type, you’ll need to use the Options soft button.
  • Page 24 Options Mode * Use Scroll buttons to select an Option. * Press Continue when done. Option: Configure Local Printer Hawkeye 480C 1.0.17 Continue Return Use the Scroll buttons to select the Configure Local Printer option and press the Continue button.

  • Page 25: Configuring A Networked Control Unit

    Configuring a Networked Control Unit It’s easier to share the information captured from your whiteboard when your Control Unit is connected to a network. When the Control Unit has a network connection, you can use the Image-Saving Software to automatically save every image captured at the Control Unit to a computer within the same network.

  • Page 26: Connecting The Control Unit To A Network

    Connecting the Control Unit to a Network NOTE: If your network uses Static IP addresses, you don’t need to connect the Control Unit to the main network until you’ve finished configuring the Control Unit. For more information, refer to the list of tasks required for a Static IP network on the previous page. Insert one end of the main network cable into the network port underneath the Control Unit.

  • Page 27: Connecting The Control Unit To A Power Source

    Connecting the Control Unit to a Power Source NOTE: If your network uses DHCP, make sure that you connect the IEEE 1394 and network cables before you connect a power source. Insert the barrel-shaped connector end of the universal power supply cable into the power socket underneath the Control Unit.
  • Page 28 Connect the female end of the country-specific power cable to the male (pronged) end of the universal power cable. To Control Unit Central Europe (Germany) Japan United Kingdom (Ireland) Male End of Universal Power Supply Cable Australia (New Zealand) Female End of Country- Specific Power Cable North America Universal Power Supply Cable...

  • Page 29: Configuring Network Settings At The Control Unit

    * Use Scroll buttons to select an Option. * Press Continue when done. Option: Configure Network Settings Login Hawkeye 480C 1.0.17 Continue Return Use the Scroll buttons to select the Configure Network Settings Login option and press the Continue button.
  • Page 30 The Admin Login Mode screen will appear. Admin Login Mode * Use Scroll buttons to select characters. * Press Next Character to move ahead one space. * Press Submit when done. Admin Password: Current Character Set: Submit Character Set Next Character Cancel If this is the first time that you’ve accessed Admin functions, leave the Password blank.
  • Page 31 The Change Admin Password Mode screen will appear. Change Admin Password Mode * Use the Scroll buttons to select characters. * Press Next Character to move ahead one space. * Press Submit when done. New Admin Password: Current Character Set: Submit Character Set Next Character...
  • Page 32 The following screen will appear. Network Settings Mode Network Network Printer Return Press the Network button. The following screen will appear. Configure Network Mode * Use Scroll buttons to select characters. * Press Next Character to move ahead one space. * Press Continue when done.
  • Page 33 The following screen will appear. Configure Network Mode * Use Scroll buttons to select the network type. * Press Continue when done. Network Type: dhcp Continue Return Use the Scroll buttons to select dhcp or static as the Network Type and press the Continue button.
  • Page 34 Input the Wins Server, DNS Server and Gateway: Use the Next Field and Previous Field buttons to navigate to the field and select a value using the Scroll buttons. If you don’t want to configure a field, leave it displaying all zeros. Press the Submit button when you’ve finished changing the fields.

  • Page 35: Configuring Network Settings Using A Web Browser

    Configuring Network Settings Using a Web Browser If you have a network that uses DHCP, you can use the Control Unit or a Web browser on a computer to configure network settings. However, if you have a network that uses Static IP, you’ll need to configure network settings at the Control Unit.
  • Page 36 To change the Admin Password: Click Change Admin Password in the Configuration page. For information about accessing this Web page, refer to page 29. The Change Admin Password page will appear. Enter a New Password and re-type your password in the Confirm Password field. We recommend that you write down the password and keep the information in a safe place.

  • Page 37: Specifying A Network Printer At The Control Unit

    Web page, refer to page 29. The Temperature page will appear. Specifying a Network Printer at the Control Unit NOTE: Hawkeye 480C only supports postscript TCP/IP network printers. Press the Network Settings button in the Admin Functions Mode screen. For information about how to access this screen, refer to pages 23–24.
  • Page 38 The Network Settings Mode screen will appear. Network Settings Mode Network Network Printer Return Press the Network Printer button. The first screen for specifying a network printer will appear. Configure Postscript TCP/IP Network Printer Mode (step 1 of 3) * Press IP/Port to specify printer IP and port number. * Press IP/Queue to specify printer IP and queue name.
  • Page 39 When you’re finished defining the IP Address, press the Continue button. If you selected IP/Port earlier, the following screen will appear. Configure Postscript TCP/IP Network Printer Mode (step 3 of 3) * Use Scroll buttons to select characters. * Press Next Character to move ahead one space. * Press Submit when done.

  • Page 40: Specifying A Network Printer Using A Web Browser

    Specifying a Network Printer Using a Web Browser NOTE: Hawkeye 480C only supports postscript TCP/IP network printers. Open a Web browser on a computer that is networked to the Control Unit. Enter the IP Address or Host Name assigned to your Control Unit and “/config” in the Address box in the Web browser.

  • Page 41: Configuring The Image-Saving Software

    Configuring the Image-Saving Software The Hawkeye 480C includes Image-Saving Software that enables you to automatically save all of the images captured at the Control Unit to a specified file path on a computer. If you want to automatically save captured images, you’ll need to install and configure this software on a computer within the same network as the Control Unit.

  • Page 42: Specifying The Captured Images Directory

    Double-click on the Hawkeye icon in the System Tray. Hawkeye Icon in System Tray If the Hawkeye icon isn’t displayed in your System Tray, you can open the program by pressing the Start button, pointing to Programs and selecting Hawkeye Image-Saving Software.

  • Page 43: Refining Image Alignment And Adding An Image Frame

    All you need to do is refine image alignment. Under most circumstances, you only need to refine alignment once after you first install and configure the Hawkeye 480C. However, if the Camera Boom or whiteboard is moved, you may need to repeat the alignment process.
  • Page 44 * Use Scroll buttons to select an Option. * Press Continue when done. Option: Assign Board Numbers to Camera Booms Hawkeye 480C 1.0.17 Continue Return Use the Scroll buttons to select the Assign Board Numbers to Camera Booms option and press the Continue button.

  • Page 45: Refining Image Alignment

    Press the button for the Board you want. The images displayed in this screen are only provided to help you select a whiteboard. They haven’t undergone the image improvement processing normally provided by Hawkeye. After you finish refining image alignment, these images will be deleted automatically.
  • Page 46 Using a dry-erase marker, mark the center of the whiteboard at the top and bottom of the writing surface. Make each mark approximately 2" (5.08 cm) long, beginning at the whiteboard frame. Mark center of the whiteboard at top and bottom of writing surface. Three templates are provided for image alignment: one middle template and two side templates.
  • Page 47 If your whiteboard is not 4 ft (1.22 m) high, use the cut marks on the side templates to adjust their size. Align the side templates with the whiteboard frame. The inside of the thick lines on the side templates should line up with the inside of the whiteboard frame. Tape the side templates to the whiteboard frame.
  • Page 48 Press the Start button. The following screen will appear once automatic image alignment has been completed. Automatic image alignment complete. We recommend you confirm border selection. Press Adjust Borders to begin. Adjust Borders Return Although you can skip the border adjustment, we recommend that you complete this process to ensure images are aligned with the highest level of precision.

  • Page 49: Adding/Removing The Image Frame At The Control Unit

    * Use Scroll buttons to select an Option. * Press Continue when done. Option: Add/Remove Frame in Captured Images Hawkeye 480C 1.0.17 Continue Return Use the Scroll button to select the Add/Remove Frame in Captured Images option and press the Continue button.

  • Page 50: Adding/Removing The Image Frame Using A Web Browser

    The following screen will appear. * Use Scroll buttons to add or remove image frame. * Press Save when done. IP Address is: 192.168.1.10 Image Frame: or hawksetup Image-Saving Software: active Save Cancel Use the Scroll buttons to select add or remove and press the Save button. Adding/Removing the Image Frame Using a Web Browser Open a Web browser, such as Microsoft Internet Explorer or Netscape Communicator,...

  • Page 51: Updating Control Unit Firmware

    Updating Control Unit Firmware SMART Technologies will periodically issue firmware updates for the Hawkeye Control Unit. The procedure for updating Control Unit firmware varies, depending on whether the Control Unit is connected to a network: If your Control Unit is connected to a network, you can simply update the firmware •...
  • Page 52 12 Enter “255.255.255.0” in the Subnet Mask box. 13 Click OK. You’ll be returned to the Configuration tab of the Network dialog box. 14 Click OK again. 15 Restart the computer. To update Control Unit firmware: Write down the IP Address or Host Name that appears on the right side of the Control Unit screen.

  • Page 53: Using Hawkeye At A Whiteboard

    • height. Reactivating the Control Unit After an extended period of inactivity, Hawkeye will go into sleep mode. The screen will appear blank and the power indicator light will flash slowly. To reactivate the Control Unit, press any button. Starting or Resuming a Session Hawkeye organizes images into sessions.
  • Page 54 Image-Saving or Boardroom Software. Image-Saving Software: active Resume Session Options A screen will appear, indicating that the session has been resumed and the Control Unit is ready to capture a new image. Using Hawkeye at a Whiteboard...

  • Page 55: Capturing The Notes From Your Whiteboard

    Press the Options button on the Control Unit. Session 1 Image 4 of 4 Fri Aug 18 2000 14:30:09 Board 1 IP Address is: 102.123.1.11 or Boardroom Ready to capture a new image. Image-Saving Software: active Print Delete Options Using Hawkeye at a Whiteboard...
  • Page 56 Use the Scroll buttons to adjust the brightness of the display. To decrease the brightness, press the left arrow button. To increase the brightness, press the right arrow button. Then press the Save button. The Options Mode screen will reappear. Press the Return button. Using Hawkeye at a Whiteboard...

  • Page 57: Printing Captured Images At The Control Unit

    To print an individual image, use the Scroll buttons to navigate to the image you want and press the Print Current button. To print all of the images in the current session, press the Print All button. Using Hawkeye at a Whiteboard...

  • Page 58: Deleting Captured Images At The Control Unit

    Image-Saving Software was active during the previous session, you can access the images from that session on the computer that has the software installed. For information about using Image-Saving Software files, refer to pages 54–56. Using Hawkeye at a Whiteboard...
  • Page 59 Control Unit 102.123.1.11 or by using the files created by the Image-Saving or Boardroom Software. Image-Saving Software: active Resume Session Options Press the Close Session button again to complete your request. Using Hawkeye at a Whiteboard...

  • Page 60: Working With Captured Images At Your Desk

    Image-Saving Software files are stored, check with your systems administrator. To activate the Image-Saving Software: While the Image-Saving Software is active, the Hawkeye icon will appear in the System Tray on your Windows Taskbar. Hawkeye Icon in System Tray...
  • Page 61 If the Hawkeye icon isn’t displayed in your System Tray, you can open the program by pressing the Start button, pointing to Programs and selecting Hawkeye Image-Saving Software. To manually update the index of captured images: The Image-Saving Software maintains an index of all the captured images within a session.

  • Page 62: Using The Sessions Page

    Open a Web browser to the IP Address or Host Name of the Control Unit. For example, if the IP Address of the Control Unit is “102.123.1.11”, you’d type “http://102.123.1.11” in the Address box. A Sessions page for the Hawkeye Control Unit will appear. Working with Captured Images at Your Desk...
  • Page 63 If a password was assigned to the Sessions page, enter “guest” as the User Name and the Password that was assigned, and then click OK. To print a captured image, double-click on the thumbnail and then click the Print button on the toolbar or select Print from the File menu.

  • Page 64: Customer Support

    Calgary, AB CANADA T2R 1K9 Product Warranty Hawkeye 480C is covered by a one-year parts and labor warranty. If you need to return defective merchandise, call SMART Technical Support to receive the appropriate Return of Merchandise Authorization, as well as shipping instructions, so that your unit can be sent to an authorized service center.
  • Page 65 You can also register online at www.smarttech.com, either when you initially install the Hawkeye system or later. By registering, you provide us with the information we need to serve you better. If you’ve indicated that you would like to receive information on product upgrades, we’ll e-mail you so that you always have the most recent information on the...

  • Page 66: Index

    Index Configuring Computer to Network with Control Unit, 45–46 Accessing Control Unit Date and Time, 28, 31 Admin Functions at the Control Unit, 23–24 Image-Saving Software, 35–36 Admin Functions on a Web Browser, 29 Local Printer, 17–18 Captured Images, 54–57 Network Printer, 31–34 Image-Saving Software Files, 55–56 Network Settings at Control Unit, 23–28...
  • Page 67 Frame in Captured Images, 43–44 Printer Networked Control Unit, 31–34 Standalone Control Unit, 14, 17–18 Printing Captured Images Hawkeye Image-Saving Software At a Control Unit, 51 Configuring, 35–36 From a Computer, 54–57 Using Captured Images, 54–56 Raceway for Cable, 8 IEEE 1394 Cable, 7–8, 11–13...
  • Page 68 Warranty, 58 Web Browser Configuring Network Settings for Control Unit, 29–31 Selecting Network Printer for Control Unit, Using Captured Images, 54–57 Whiteboard Connecting Multiple Camera Booms, 7–8 Installing Multiple Camera Booms, 4 Mounting Camera Booms, 5–7 Numbering Multiple Camera Booms, 37–38 Writing Tips, 47 Index...
  • Page 69 Suite 600, 1177 - 11th Avenue SW, Calgary, AB CANADA T2R 1K9 Support: 1.866.518.6791 or outside North America +1.403.228.5940 Main Switchboard: 1.888.42.SMART or outside North America +1.403.245.0333 Technologies Inc. Fax (24 hours): 403.245.0366 support@smarttech.com www.smarttech.com 99-229-01 REV AO Printed in Canada...

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Hawkeye 480c

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