Motorola MTC100 Feature User Manual
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Motorola MTC100 Feature User Manual

Motorola mtc100 tetra pda feature user guide
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MTC100
TETRA PDA
Feature User Guide
H.E.R.T.Z Elektronik GmbH
Strausberger Straße 8h (Pappelhain)
15378 Rüdersdorf bei Berlin (OT Herzfelde)
Telefon: 033434 766-0
Fax: 033434 766-76
E-Mail: info@hertz-elektronik.de
Internet: www.hertz-elektronik.de
When printed by Motorola

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Summary of Contents for Motorola MTC100

  • Page 1 MTC100 TETRA PDA Feature User Guide H.E.R.T.Z Elektronik GmbH Strausberger Straße 8h (Pappelhain) 15378 Rüdersdorf bei Berlin (OT Herzfelde) Telefon: 033434 766-0 Fax: 033434 766-76 E-Mail: info@hertz-elektronik.de Internet: www.hertz-elektronik.de When printed by Motorola...

  • Page 3: Table Of Contents

    Package Contents ........Orderable MTC100 TETRA PDAs .....
  • Page 4 Optional Accessories ....... © Motorola Inc., 2007-2009 MOTOROLA and the stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or service names are...

  • Page 5: Safety And Copyright Information

    Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any licence under the copyrights, patents, or patent applications of Motorola, except for the normal non-exclusive royalty-free licence to use that arises by operation of the law in the sale of a product.

  • Page 6: Disposal Information

    Trademarks Motorola, the Motorola Logo and all other trademarks identified as such herein are trademarks of Motorola Inc. All other product or service names are the property of their respective owners. Disclaimer The information in this document is carefully examined, and is believed to be entirely reliable.

  • Page 7: Chapter 1: Introduction

    This chapter introduces you to the internal and external components of the MTC100 TETRA PDA and how to get the unit setup. TETRA Explorer is the only end user application provided as standard with the PDA and so is described in this manual.

  • Page 8: Package Contents

    Package Contents When you unpack the contents of the MTC100 TETRA PDA, verify that you have all of the items listed below. • MTC100 TETRA PDA • Basic User Guide • MTC100 TETRA PDA battery • USB cable • Travel Charger •...
  • Page 9 MTC100 TETRA PDA Battery Documentation CD Travel Charger (optional) Stylus with Communication Carrying accessories (optional) stylus tether & power adapter Belt clip, carry strap kit, carrying case Figure 1: MTC100 TETRA PDA Content Package...

  • Page 10: Orderable Mtc100 Tetra Pdas

    Orderable MTC100 TETRA PDAs MTC100 TETRA PDA Standard Version (with Camera) Part Number H95PCF6TZ5AN Configuration Name Standard Base Unit – 520 MHz processor, 128 MB RAM, 196 ® MB ROM Windows Mobile Integrated TETRA Modem Stylus and stylus tether Belt clip and carry strap...

  • Page 11: Orderable Accessories

    Intergrated 802.11g/Bluetooth Integrated GPS Battery Pack 3600mAh Orderable Accessories Description Part Number 3600mAh Battery Pack NNTN6969A Desk Charger Cradle PMLN5056A Spare Stylus GMLN4598A Accessory kit (stylus, belt clip, carry strap) GMLN4590A Plug-in UK Travel (wall) Charger 2571003U01 Plug-in EU Travel (wall) Charger 2571003U02 Companion CD GMLN4621A...

  • Page 12: Features

    If you wish to share or synchronize information between your MTC100 TETRA PDA and a PC, install Microsoft® ActiveSync® on your PC. This is downloadable from http://www.Microsoft.com. Software Installed The following software is provided with the MTC100 TETRA PDA. ® 1) Windows Mobile 5.0 elements: •...
  • Page 13 Mobile (Outlook Calendar, Outlook Contacts, Outlook Messaging, Tasks, Notes Application, Spell Checker) • Pictures & Videos (Image & Video viewer) • Terminal Services Client • Voice Recorder ® • Windows Media Player 10.x Mobile 2) Motorola Standard application: • Tetra Explorer...

  • Page 14: Controls And Indicators

    Controls and Indicators Front View Figure 2: Front View...
  • Page 15 Item Part Description GPS Antenna GPS Antenna TETRA Service LED Shows the status of the Tetra modem TETRA Antenna TETRA 380-430 MHz Antenna Speaker Internal speaker used for replay of audible reminders, alerts or record- ings Display Touch sensitive screen Contacts Starts the Contacts program.
  • Page 16 17 * Camera Button First press starts the camera application. Press the button again to take a picture, click 'menu' to change settings or 'thumbnail' to view existing images. To copy/delete etc. images select image then hold stylus down till the menu appears. Pictures can also be found via 'file explorer'.

  • Page 17: Back View

    Back View Figure 3: Back View Item Part Description Camera 1.3 Megapixel Camera Camera Light Light which can be turned on when using camera SD Card Slot for SD Card...
  • Page 18 SD slot screw Screw to release SD slot cover SIM door Future use, do not remove IrDA Infared Communication...

  • Page 19: Initial Setup

    Initial Setup The following section shows you how to get started with your TETRA PDA. Installing Battery To install the battery remove the battery door (if fitted) by turning the circular latch counter clockwise. Locate the reset button inside the battery compartment and ensure that it is in the rightmost position.
  • Page 20 After the battery is fully charged the first time, you can charge, recharge, and/or operate your MTC100 TETRA PDA with available AC power using the travel charger. Only use the designated Motorola batteries for the MTC100 TETRA PDA.
  • Page 21 MTC100 TETRA PDA for the first time may reduce the overall service life of the battery. The MTC100 TETRA PDA recharges in approximately three (3) to (4) four hours while not in use and five (5) hours while in use. Normally, the MTC100 TETRA PDA operates on...
  • Page 22 If the battery is left unattended too long, it may discharge completely. Storage If you are not using the MTC100 TETRA PDA on a regular (daily) basis, store the unit with the battery removed. Operating PDA...

  • Page 23: Carrying Accessories

    Green = Excellent Yellow = Good Blinking yellow = Poor Figure 6: Signalling LEDs on the MTC100 TETRA PDA To determine the main battery’s current charge level, select Start > Settings > System Tab > Power. The Power Properties window displays the power left in your main battery and backup battery.
  • Page 24 Unloop the stylus tether (see Figure 9) from the metal bar by wid- ening (opening up) the end of the loop by the metal bar then passing the entire tether and stylus (see Figure 8) through the open loop. Keep the bar and its screws safely. 2.
  • Page 25 3. Slide the metal mounting of the carry strap onto the grooves on the lower rear of the PDA adjacent to the battery catch. 4. Close the open end of the carry strap by fixing the Velcro end onto the strap. 5.
  • Page 26 Installing Microsoft ActiveSync on PC Microsoft ActiveSync enables you to synchronize and update the data between your PC and your MTC100 TETRA PDA. ActiveSync is already installed on your MTC100 TETRA PDA but needs to be installed on your PC. IMPORTANT: ®...

  • Page 27: For More Information

    PC, such as Calendar, Contacts, and Tasks, is copied to your MTC100 TETRA PDA. You are now ready to take it along with you when you go. For more information on ActiveSync, use the following link www.microsoft.com/mobile/...

  • Page 28: Introducing Stylus

    The stylus that is supplied with your MTC100 TETRA PDA is designed for your screen. Using other pointers could damage the PDA screen and void the warranty.

  • Page 29: Chapter 2: Managing Your Pda

    Today Screen When you turn on your MTC100 PDA for the first time each day, or after a period of inactivity, you will typically see the Today screen. This provides quick access to important information.

  • Page 30: Status Icons

    4. Tap to change Volume or mute sounds coming from speaker 5. Battery status, or mains powered (mains powered is shown) 6. Tap to change time settings 7. Tap to change date Status Icons When the Today screen is displayed you may see the following status icons on the Navigation bar.

  • Page 31: Configuring Network Connection

    Configuring Network Connection Your MTC100 automatically detects the Internet connection set up by your provider. When configuring a new network connection ensure that the security is not compromised. If your VPN Application uses IPSec Tunnelling to connect to the Internet do not configure a Proxy Server.

  • Page 32: Managing Power

    Secure Digital memory card. You should recharge the battery when a warning of low power is displayed on your MTC100 TETRA PDA, or the PDA will turn off automatically. You will need to recharge the MTC100 TETRA PDA before you can use it again.
  • Page 33 • The display backlight goes off after 30 seconds of inactivity. This Backlight Setting feature is controlled via the Turn off backlight if not used for option. To review or adjust the Backlight Time, tap Start, Settings, System tab, Backlight, and then Battery Power (see Figure 10 on page 30).
  • Page 34 • Turn off the backlight manually or adjust its brightness. Press and hold the power button to turn off the backlight, or use the Backlight control panel (Tap Start, Settings, System tab and then Backlight) to adjust the backlight brightness (see Figure 11 on page 31).
  • Page 35 Figure 11: Backlight brightness settings • Suspend manually. The PDA may be suspended manually to save battery power by pressing the power button to turn it off.
  • Page 36 Figure 12: Power settings • Always use AC power when connecting your MTC100 TETRA PDA to your PC. Note that your MTC100 TETRA PDA will not auto-suspend while it is connected. • Turn off sounds. Use the Sounds & Notifications control panel to turn off all but the must necessary system sounds.

  • Page 37: Program And Storage Memory

    SD Card Memory Your MTC100 TETRA PDA has an SD card slot which accepts an SD (Secure Digital) memory card. You can use memory cards for backup storage, archives, or to transfer large files to other devices.

  • Page 39: Chapter 3: Troubleshooting And Maintenance

    Maintenance This chapter gives solutions to common MTC100 TETRA PDA problems you may encounter when using the device. It also provides guidelines on taking care of your MTC100 TETRA PDA. If you encounter a problem you cannot solve, contact your help desk.
  • Page 40 wait 15 seconds, then slide it back to the right (on position). Do not use any wider instrument than a screwdriver to do – a stylus or pen for example would not fit between the switch and battery recess wall and would exert a downward force that could break the switch.
  • Page 41 Firmware Image Upgrade From time to time Motorola may offer a firmware (software) upgrade for MTC100 TETRA PDA. This will be distributed to customers by Motorola or its authorized resellers. To ensure the integrity of your data, you are advised to regularly back up important information.

  • Page 42: Power Problems

    Battery Runs out of Power Quickly You might be using your MTC100 TETRA PDA in ways that drain power quickly. For more information, see the section Managing Power in this guide for tips on saving power.

  • Page 43: Screen Problems

    If the screen does not respond, even after you press the power button; try the following until the problem is solved: • Connect the AC adapter to your MTC100 TETRA PDA and to external AC power. • Then, reset your MTC100 TETRA PDA as described in...
  • Page 44 Screen Responds Slowly • Make sure that your MTC100 TETRA PDA is not running out of battery power or running many active programs. If the problem still exists, reset your MTC100 TETRA PDA as described in Resetting Your MTC100 TETRA PDA earlier in this chapter.

  • Page 45: Connection Problems

    ActiveSync on your desktop PC. Install the version ActiveSync included with your MTC100 TETRA PDA. • Make sure that your MTC100 TETRA PDA and your desktop PC are turned on. • Make sure that you do not have any other active connections.

  • Page 46: Care And Maintenance

    Avoid exposing your MTC100 TETRA PDA to direct sunlight or strong ultraviolet light for extended period of time. • Do not place anything on top of your MTC100 TETRA PDA as this may damage the display. • The screen surface is easily scratched. Use only stylus to tap on the screen.

  • Page 47: Travel Guidelines

    Power modem off in suspend was previously unchecked, you may now uncheck it again. Travel Guidelines • Before traveling with your MTC100 TETRA PDA, back up your data. As an added precaution, bring along a backup copy. • Turn off your MTC100 TETRA PDA and disconnect all external devices.
  • Page 48 PDA on the plane. You need to be very careful when using electronic devices during the flight. When instructed to do so, turn off your MTC100 TETRA PDA when on board an aircraft. Any use of this MTC100 TETRA PDA must be in accordance with applicable regulations per airline crew instructions.
  • Page 49 Hearing Aids The PDA may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy.

  • Page 51: Chapter 4: Tetra Explorer Application

    Chapter 4: TETRA Explorer Application Introduction This chapter describes the features of the TETRA Explorer for a MTC100 TETRA PDA. The TETRA Explorer application user interface relies on the Windows Mobile 5 shell functions, particularly notification API, in order to display a TETRA Explorer icon in the Pro- gram title bar.
  • Page 52 packets transmitted, packets received). • Hardware Status Message Reporting (for example, serial port error). • Network Message Reporting (for example, bit errors, MAC CRC errors, cell re-selection, LST, Authentication failure, Registration Failure, Attachment failure, any other unsolicited messages). • Receiving/Transmitting SDS Messages. •...

  • Page 53: Start And Exit Tetra Explorer Application

    Start and Exit TETRA Explorer Application Click on Start and a pull down menu will open. The user starts the TETRA Explorer application manually by clicking on the TETRA Explorer icon. The TETRA Explorer application will start up maximized and provide means to minimize it to system tray.
  • Page 54 The TETRA Explorer application remains visible as long as it is running. The icon in the system tray reflects the current status of the MTC100 TETRA PDA. The MTC100 TETRA PDA shows the following status information in the PDA tray: MTC100 TETRA...
  • Page 55 Explorer application window and icon into the system tray. The system tray application icon will change according to the MTC100 TETRA PDA status mentioned above. Clicking on the system tray application icon brings a notification balloon with the context info, explaining the meaning of the current icon.

  • Page 56: Main Tab

    Main Tab Click on the Main tab at the bottom of the screen and then the Dial Up button to initiate a PPP connection. After establishment of the PPP connection the TETRA Explorer Dial Up button caption will change to Hang up and the button icon to represent the hang up will be shown.
  • Page 57 If the user attempts to call the test connection without the setup of the test IP, the application will pop up a notification window requesting the IP address setup (see section Setup). Packet Data Statistics The TETRA Explorer application displays packet data statis- tics.
  • Page 58 Packet data statistics obtained from Tetra radio includes the following info: • Number of received bytes • Number of transmitted bytes • Discarded bytes in downlink • Discarded bytes in uplink • Average receive rate (bytes per second (bps) max 32000 bps, min 0 bps, N/A -1) •...

  • Page 59: Status Tab

    Status Tab The TETRA Explorer application displays the modem status of the currently connected TETRA radio when you are click- ing on the Status tab at the bottom of the screen. The displayed parameters are split into three groups: • Hardware status •...
  • Page 60 Status images Notes Hardware group and Hardware error group Network group and Network error group Encryption group and Encryption error group BIT error message MAC CRC error message Cell reselection message Authentication failure, Registration Failure, Out Of Service, Attachment failure Serial port error messages Local site trunking mode to wide site trunking mode change...

  • Page 61: Security Tab

    Security Tab The security functions that are used are as follows: • Enter PIN to unlock the TETRA terminal • Enter PUK • Disable PUK • Erase encryption keys (for administrators only) • Initiate encryption key loading mode (for administrators only) •...
  • Page 62 current PIN code. After successful verification of the PIN code the PIN input field becomes enabled. On unsuccessful PIN code verification the application will popup a message Wrong PIN to the user and repeat to enter PIN code. The numbers of re-tries of the PIN entries are defined in the built- in TETRA-Modem (TOM100) settings.

  • Page 63: Enter Puk

    The numbers of re-tries of the PIN entries are defined in the built-in TETRA-Modem (TOM100) settings. Enter PUK The user will be prompted to enter PUK when an API call fails with PUK-required error. The TETRA Explorer application automatically opens a dialog box that has 3 fields: PUK, new PIN, verify new PIN.

  • Page 64: Setup Tab

    When opening the dialog box prompting to PIN/PUK then the TETRA Explorer window will be invisible. Exit from this Dialog box will terminate the TETRA Explorer. Setup Tab The Setup screen allows changing certain TETRA Explorer application parameters. The initial state is read from the system registry. PPP IP Address Enter the IP address for dial-up connection establishment.

  • Page 65: Control Tab

    0.0.0.0, which is an illegal value and users are prompted to enter a valid IP for the test to work. Refresh Interval (sec.) Enter explorer group refresh timer. The default value is 2 sec- onds, the range is from 2 to 99 seconds. User will be prompted to enter a correct value.
  • Page 66 Switch the TETRA Modem TOM100 On/Off The user is able to switch the TETRA Modem TOM100 On or Off from the main Control display by selecting On or Off from the control display. This will cause the TETRA Explorer application to operate the IGN (Ignition) line to power the modem On or Off.
  • Page 67 If you select Continue then no action is taken other than to close the dialogue box and proceed as normal. TXI remains active. Enable/Disable TXI Automatic De-sense Functionality The user is able to Enable (On) or Disable (Off) the TXI Auto- matic De-sense (Auto TXI Ctrl) functionality.

  • Page 69: Chapter 5: Technical Specifications

    Chapter 5: Technical Specifications Category Feature Specification Notes Battery Extended (high capacity) Removable Lithium Ion battery and matching 3.7V, 3600mAhr Back Cover Charge Time typically 4-5 Hours using AC power adapter Backup Battery maintains the real time clock according to the Win- dows Mobile 5 recommen- dations AC Power...
  • Page 70 KVL Key Loading adapter This provides a RS232 interface for Key loading of the TETRA radio modem via the bottom PDA con- nector Physical Maximum dimensions 154.4mm (L) x 88.8mm (W) x 33-43.5mm (H). 43.5mm occurs at battery Weight 450g maximum External USB 1.1 support.
  • Page 71 Display Color Display 240x320 Transflective TFT panel 256K colors (3.5” diagonal) Contrast Ratio: 5:1 (B/L off); 80:1 (B/L on) Brightness: Typical 90 nits (with touch panel) Touch Screen 4-wire resistive type Backlight Adjustable via on screen slide control Audio Internal Microphone Used for note recording Internal Speaker Used for alert tones...
  • Page 72 Memory and SDRAM 128MB Storage Internal Flash 196MB minimum (64MB on board processor) Ext. Flash Disk (SD Cards) Processor X-Scale Processor 520 Intel X-Scale Bulverde Peripherals Ext. Keyboard Support Ext. Mouse Support...

  • Page 73: Data Loss Disclaimer

    MTC100 TETRA PDA. It is likely that any files or programs on your MTC100 TETRA PDA will be lost in the course of service and Motorola will not...

  • Page 75: Chapter 6: Appendix

    • External USB Keyboard and Mouse Backup Battery An internal battery in the MTC100 TETRA PDA maintains certain RAM based configuration information including the clock in the event of primary battery discharge or removal. In the event that this backup battery fails to maintain system configuration, we recommend that you call your authorized support desk for service information.

  • Page 76: About The Ac Adapter

    Your MTC100 TETRA PDA can behave abnormally owing to such an event, resulting in the possible data corruption or loss of unsaved data. To recover from this, reset your MTC100 TETRA PDA as described in this user Guide.

  • Page 77: Optional Accessories

    The optional MTC100 TETRA PDA desktop charger PMLN5056_ permits easy connectivity to external USB devices, AC power, multi-pack charging, and serial communications. To use the desktop charger, plug it into AC power and place the MTC100 TETRA PDA in the charger’s cradle. Figure 14: Desktop Charger...
  • Page 78 How to get service • For information about receiving service under warranty, contact your authorized Motorola sales channel or dealer. You will need to provide your product's serial number. • To obtain service under warranty, you will be required to...
  • Page 80 6866539D17-C @6866539D17@ ww w .motorola.com/tetra...

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