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User's Guide


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    User's Guide series DIGITAL WIRELESS TELEPHONE...

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    Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola Series 120c wireless phone to keep you connected with ease. Display Power Key Earpiece Turn the phone Voice Key on and off.

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    (Canada) MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered trademarks of Starfish Software, Inc., a wholly owned independent subsidiary of Motorola, Inc.

  • Page 5: Menu Map

    Menu Map Main Menu Note: This is the standard phone menu layout. You or your service provider may • Recent Calls have changed the menu layout or changed some feature names. Not all • Received Calls features may be available for all users. •...

  • Page 6: Settings Menu

    Settings Menu • Ring Styles • Other Settings • Style • Personalize • Style Detail • Main Menu • My Tones • Keys • Greeting • Phone Status • Banner • My Tel. Number • Quick Dial • Battery Meter •...

  • Page 7: Table Of Contents

    Contents Menu Map ........3 About This Guide .

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    Contents Additional On-Call Features ..... . . 35 Using the Menu ....... . 36 Navigating to a Feature .

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    Contents Receiving a Text Message ......71 Reading, Locking, or Deleting a Text Message ..72 Sending a Text Message .

  • Page 10: About This Guide

    Motorola Web site at: (United States) (Canada) or contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada. Navigating To a Menu Feature You can access many of your phone’s features through the menu...

  • Page 11: Optional Features

    These features may not be offered by all service providers in all geographical areas. Contact your service provider for information about availability. Optional Accessories Features marked with this label require the use of an optional Motorola Original™ accessory.

  • Page 12: Safety And General Information

    0.05 watts to 0.44 watts in analog mode and 0.0 watts to 0.24 watts in digital mode. Exposure To Radio Frequency Energy Your Motorola phone is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME): •...

  • Page 13: Antenna Care

    Safety and General Information • Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition • National Council on Radiation Protection and Measurements (NCRP) of the United States, Report 86, 1986 • International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998 • Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999 •...

  • Page 14: Phone Operation

    When using any data feature of the phone, with or without an accessory cable, position the phone and its antenna at least one inch (2.5 centimeters) from your body. Approved Accessories For a list of approved Motorola accessories, visit our website at .

  • Page 15: Medical Devices

    Safety and General Information Electromagnetic Interference/ Compatibility Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your phone in any facility where posted notices instruct you to do so.

  • Page 16: Safety And General

    Safety and General Information Persons with pacemakers should: • ALWAYS keep the phone more than six inches (15 centimeters) from your pacemaker when the phone is turned ON. • NOT carry the phone in the breast pocket. • use the ear opposite the pacemaker to minimize the potential for interference.

  • Page 17: Operational Warnings

    Safety and General Information • give full attention to driving and to the road. • use hands-free operation, if available. • pull off the road and park before making or answering a call if driving conditions so require. Operational Warnings For Vehicles With an Air Bag Do not place a portable phone in the area over an air bag or in the air bag deployment area.

  • Page 18: Blasting Caps And Areas

    Safety and General Information Blasting Caps and Areas To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions. Operational Cautions Antennas Do not use any portable phone that has a damaged...

  • Page 19: Getting Started

    Before you can use your phone, you need to install and charge the battery. Your phone is designed to be used only with Motorola Original batteries and accessories. We recommend that you store batteries in their protective cases when not in use.

  • Page 20: Charging The Battery

    Getting Started Do This 3 Insert the battery, printed arrows first, into the battery compartment and push down. 4 Replace the battery door. Charging the Battery Before you can use your phone, you need to install and charge the battery. Do This 1 Plug the travel charger into your phone with the...

  • Page 21: Turning Your Phone On

    Getting Started Turning Your Phone On Do This 1 Press and hold turn on your phone (the power key) Power 2 Enter your four-digit unlock unlock your phone, if necessary code and press The unlock code is originally set to 1234, but in some instances your service provider may program a new code.

  • Page 22: Sending A Call

    Getting Started Sending a Call To call a number, your phone must be turned on, be unlocked, and have a network connection with adequate signal strength. Do This 1 Extend the optimize signal reception antenna. Tip: Your phone uses a two-stage antenna that must be fully extended for proper operation.

  • Page 23: Receiving A Call

    Getting Started Receiving a Call To receive a call, your phone must be turned on and have a network connection with adequate signal strength. If your phone is locked, you must unlock the phone to answer the call. When you receive a call, your phone rings and/or vibrates and displays an incoming call message.

  • Page 24: About Your Phone

    About Your Phone See page 1 for a diagram of your phone that describes basic phone components. Display The top section of the display shows phone status indicators. The following illustration shows some of the common indicators that you may see at the top of the display when using your phone. Messages, phone numbers, and menu options appear in the middle of the display.

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    About Your Phone ➋ ➌ ➍ ➎ ➏ ➊ ➐ ➑ ➓ 12:00am ➋ ➒ ➊ Signal Strength Indicator Shows the strength of your phone’s connection with the network. Strong No signal You cannot send or receive calls when the “no signal” indicator is displayed.

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    About Your Phone ➎ Message Waiting Indicator Appears when your phone receives a text message. ➏ Voice Message Waiting Indicator Appears when you receive a voicemail message. ➐ Battery Level Indicator Shows the amount of charge left in your battery. The more segments visible, the greater the charge.

  • Page 27: Changing The Zoom Setting

    About Your Phone Changing the Zoom Setting You can set your phone’s display to show either three lines or two lines of text plus soft key labels. Three lines of text display more information, while two lines increase text size. To change the display view, press once, then press and hold...

  • Page 28: Battery Use

    Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. To maximize your battery’s performance: • Always use Motorola approved batteries and battery chargers. The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers.

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    About Your Phone The rechargeable batteries that power this product must be disposed of properly and may need to be recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods. Never dispose of batteries in a fire because they may explode.

  • Page 30: Sending And Receiving Calls

    Sending and Receiving Calls For basic instructions on how to send a call, end a call, and receive a call, see page 20 of the “Getting Started” section. Redialing a Number If you hear an ordinary busy signal, the phone number you dialed is busy.

  • Page 31: Caller Id

    Sending and Receiving Calls Caller ID The calling line identification (caller ID) feature lets you see who is calling before you answer. • If the caller’s name is stored in your phonebook, the phone automatically displays the name. Otherwise, the phone displays the caller’s phone number.

  • Page 32: Dialing With Speed Dial

    Sending and Receiving Calls When you call an emergency number, your phone displays Emergency Mode . During the next ten minutes, the emergency operator may place a call back to your phone, unless you make another call or turn the phone off. Dialing With Speed Dial The speed dial feature lets you dial any phonebook entry with a minimal number of keypresses.

  • Page 33: Dialing With One-touch Dial

    Sending and Receiving Calls Dialing With One-Touch Dial You can call phonebook entries 2 through 9 with the push of a single key. Just press and hold the one-digit speed dial number for one second. You cannot use one-touch dial to call phonebook entry number 1, since the key is reserved for dialing your voicemail number.

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    Sending and Receiving Calls Do This Press and then insert a special character when scroll to and select making a call that requires you to dial one of the following: and send additional digits (for example, to make a calling card call, or to retrieve messages from an answering machine): Insert Pause...

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    Sending and Receiving Calls You can also call numbers using these features: Do This To Call Press and release the voice key a phone number using the on the right side of your phone voice dial feature and say the entry’s name (in See “Recording a Voice two seconds).

  • Page 36: Using Features While On A Call

    Using Features While On a Call Using Call Waiting If you subscribe to call waiting, an alert tone sounds while you are on a call to indicate that you have received a second call. To put the first call on hold and answer the second call: Press answer the new call switch back to the first call...

  • Page 37: Additional On-call Features

    Using Features While On a Call Press connect the two calls end the entire call Additional On-Call Features While you are on a call, you can perform the following tasks: Do This mute a call MUTE Press Press view your phone number My Tel.

  • Page 38: Using The Menu

    Using the Menu Navigating to a Feature You can access many of your phone’s features by using these keys to move through the menu system: Left Soft Key Right Soft Key Perform the Perform the function shown function shown in the lower left in the lower corner of the right corner of...

  • Page 39: Selecting A Feature Option

    Using the Menu This guide shows you how to navigate to a specific menu feature as follows: Recent Calls > Find the Feature Dialed Calls > The > symbol means that you should scroll to and select the feature. This example shows that you must press , scroll to Recent Calls Dialed Calls...

  • Page 40: Entering Feature Information

    Using the Menu • In an alphabetized list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item. Entering Feature Information Features such as the phonebook require you to enter information to fill in an entry’s details: Press Entry Details...

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    Using the Menu • If you enter or edit information and then decide that you do not want to save your changes, press to exit without saving. The message center lets you compose and send text messages. (See “Entering Text” on page 40.) A flashing cursor shows you where the text will appear: Flashing Press...

  • Page 42: Entering Text

    Entering Text Various text entry methods make it easy for you to enter names, numbers, email addresses, and text messages on your phone. You can enter all characters (letters, numbers, and symbols) using the standard tap method. Other text modes let you easily enter numbers and symbols, or insert text already stored on your phone.

  • Page 43: Tap Method

    Entering Text Tap Method Tap method is the default standard mode for entering text on your phone. To activate tap method from any text entry screen, press and select the Tap Method menu option. To enter text using the tap method: Do This 1 Press a number cycle through the characters...

  • Page 44: Character Chart

    Entering Text • Press and hold a number key to switch between tap method and numeric text entry mode. • To move the flashing cursor up or down one line in a text message, or to change a character in block cursor to uppercase or lowercase, press •...

  • Page 45: Symbol Mode

    Entering Text Symbol Mode Your phone provides an alternate way to find and enter symbol characters in a text message. You can view and select from a variety of available symbols. To activate symbol mode from any text entry screen, press Symbol and select the menu option.

  • Page 46: Predictive Text Entry With Itap™ Software

    Entering Text Symbol Chart Use this chart as a guide for entering symbols in symbol mode. space . ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥ @ _ \ / : ;...

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    Entering Text Enter Words To enter a word with iTAP software: Do This 1 Press a number enter the first letter of the word key one time The letters associated with the key you pressed are shown at the bottom of the display.

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    Entering Text Enter Novel Words You may enter a word that is not in the iTAP software dictionary. If you enter all the letters of a word but the word is not displayed: Do This delete one or more letters until DELETE 1 Press ) one...

  • Page 49: Menu Feature Descriptions

    To obtain a copy of the reference guide or another copy of this user guide, see the Motorola Web site at: (United States) (Canada) or contact the Motorola Customer Call Center at 1-800-331-6456 (United States) or 1-800-461-4575 (Canada). Main Menu ECENT ALLS View the numbers of your recent dialed calls and received calls.

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    Menu Feature Descriptions Recent Calls > Dialed Calls > Dialed Calls View a list of recently dialed calls. Your phone keeps a list of recently dialed phone numbers, even if the calls did not < connect. A means the call connected. You can scroll through the list until you find an entry you want to call, store, or delete.

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    Menu Feature Descriptions Phonebook > HONEBOOK Phonebook Menu > Create and manage a personalized phonebook. You can call phone numbers stored in the phonebook or, for entries with email addresses, you can send a text message directly from your phone. Create a Enter a name, phone number or email phonebook entry...

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    Radio > ADIO Listen to FM radio stations. This menu feature is displayed only when the optional Motorola Original™ FM Stereo Radio headset is plugged into the accessory connector port on your phone. See “Radio” on page 65. >...

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    Menu Feature Descriptions Drafts Store and edit text messages that you have written but not sent. Shortcuts > HORTCUTS Create keypad or voice shortcuts to menu features. Voice Notes > OICE OTES Use the voice key to record and playback messages and phone calls.

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    Menu Feature Descriptions Settings > My Tones > Ring Styles My Tones > Create custom alert tones for your phone. See “Use the My Tones Feature” on page 84. HONE TATUS Settings > My Tel. Number Phone Status > My Tel. Number >...

  • Page 55

    Menu Feature Descriptions Settings > Incoming Call > Connection Incoming Call > Specify the format for the next incoming call. You can select Fax In Only Data In Only Normal , or ETUP Use the in-call setup menu to set the features that are active during a call, such as the in-call timer and call answering options.

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    Menu Feature Descriptions ECURITY Lets you change the four-digit unlock code and a six-digit security code that will prevent other users from accessing your personal information or modifying your phone settings. Settings Security > > Phone Lock Phone Lock > Lock and unlock your phone.

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    Menu Feature Descriptions Settings Security > > New Passwords > New Passwords Change your unlock code or your security code (originally set to 000000). See “Assigning a New Code or Password” on page 90. THER ETTINGS Use the other settings menu to view or adjust personal options, the initial setup of your phone, the way your phone connects to your service provider’s network, and the setup of optional equipment needed for hands-free use.

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    Menu Feature Descriptions Settings > Initial Setup > Other Settings Initial Setup > Set many basic phone options: Time and Date Set the phone’s time and date. Auto PIN Dial Some networks require an authenticating PIN to allow outgoing calls. Use this feature to automatically dial your PIN.

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    Menu Feature Descriptions Contrast Adjust the contrast setting for your display. DTMF Switch DTMF tones to be long, short, or off. Master Reset Reset all options back to their original factory settings except for the unlock code, security code, and lifetime timer. Master Clear Reset all options back to their original factory settings except for the unlock...

  • Page 60

    Car Settings > Adjust hands-free settings for an optional Motorola Original™ car kit you have purchased. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

  • Page 61: Phonebook

    Phonebook You can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook. You can view these entries and call them directly from your phone. For email addresses, you can send a text message directly from your phone.

  • Page 62: Storing A Phonebook Entry

    Phonebook Storing a Phonebook Entry A phone number is required for a phonebook entry. All other information is optional. Shortcut: Enter a phone number in the idle display, then press STORE ) to create a phonebook entry with the number in the field.

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    Phonebook Press select Type CHANGE Note: This option is not available for email entries. Your phone automatically applies an (email) type indicator when you enter an email address. scroll to the type of phone number SELECT select the number type RECORD record a voice name for the entry, if desired...

  • Page 64: Recording A Voice Name For A Phonebook Entry

    Phonebook Press save the modified speed number If your chosen speed number is already assigned to another entry, you are asked if you want to replace that entry. MORE select if you want to create SELECT Name another entry with the same Note: You must enter a name and number to use this option.

  • Page 65: Dialing A Phonebook Entry

    Phonebook speak directly into the phone’s microphone in a normal tone of voice. Phonebook > Find the Feature Do This scroll to the entry that needs a 1 Press voice name VIEW display the entry’s detailed view 2 Press EDIT edit the phonebook entry 3 Press scroll to...

  • Page 66: Phonebook List

    Phonebook email address) stored in your phonebook. To use speed dial, see “Dialing With Speed Dial” on page 30. To use one-touch dial, see “Dialing With One-Touch Dial” on page 31. Phonebook List To call a number or send email to an entry in the phonebook list: Phonebook Find the Feature >...

  • Page 67: Radio

    Radio You can use your phone to tune, store presets, and listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged into the phone’s accessory connector port. Turning the Radio On and Off...

  • Page 68: Storing A Preset

    Radio Storing a Preset To store a station to a preset that you can recall later: Do This Press and hold a number assign its preset number to the key ( tuned station Selecting a Preset To select a preset radio station: Press a number key ( tune the station stored at that...

  • Page 69

    Radio To end the call and resume the FM broadcast: Do This Press end the call Press and hold the button on the FM Stereo Radio Headset microphone Turn the radio off before dialing outgoing calls from the phone keypad. You do not have to turn off the FM radio feature to dial emergency numbers, or numbers selected from your phonebook or other lists.

  • Page 70: Messages-voicemail

    Messages—Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone. Contact your service provider for more details. Storing Your Voicemail Number Store your voicemail number in your phone to make it faster and easier to use voicemail.

  • Page 71: Listening To A Voicemail Message

    Messages—Voicemail From the new message notification: Do This CALL call your voicemail phone number Press and listen to the message Press and hold Listening to a Voicemail Message To listen to your voicemail messages at any time: Messages VoiceMail > >...

  • Page 72: Messages-text

    Messages—Text Text messages are brief messages that you can send Where are we meeting? and receive (such as Received messages appear on your phone display or in your text message inbox. Quick notes are pre-written text messages that you can customize and send quickly.

  • Page 73: Receiving A Text Message

    Messages—Text Press select the cleanup setting SELECT Custom If you select , continue. Otherwise, go directly to step 8 to complete the procedure. scroll to the number of days or messages move to the type identifier days msgs scroll to DONE store the custom cleanup period DONE...

  • Page 74: Reading, Locking, Or Deleting A Text Message

    Messages—Text As memory space for storing messages gets close to full, the (message waiting) indicator flashes and your phone displays Memory is Low! when you receive a new message. When no Memory is more messages can be stored, your phone displays Full! and the network temporarily holds your new messages.

  • Page 75: Sending A Text Message

    Messages—Text Press close the message without changes SAVE delete the message DELETE Text Msg Menu open the and scroll Lock/ to other operations, such as Unlock Sending a Text Message You can create and send a text message to one or more recipients.

  • Page 76

    Messages—Text Press 2 keypad keys enter one or more phone numbers or email addresses where you want to send the message Tip: Remember to press time to insert a space between each phone number/address that you enter manually. BROWSE select one or more phone numbers or email addresses from the phonebook or recent calls lists store the number(s) and/or email...

  • Page 77: Sending A Quick Note Text Message

    Messages—Text Press keypad keys enter the number you want your recipient to call back (the message’s From field) store the number finish the message DONE Your phone displays Send Message Now? send the message cancel the message or save it as a draft A saved message is stored in the drafts folder, where you can edit it...

  • Page 78

    Messages—Text Press read the quick note READ Quick Note Menu open the perform other procedures as described in the following list Quick Note Menu includes the following options: Option Description Open an editor where you can create a new quick note. Enter text and press ) to save it as a quick note.

  • Page 79

    Messages—Text Option Description Send Open a new message, with the selected quick note text in the field. Complete the other fields in the message (for details, see “Sending a Text Message” on page 73). To send the quick note to multiple recipients, enter multiple phone numbers and/or email addresses in the To field as described in step 2 of the procedure for...

  • Page 80: Voice Notes

    Voice Notes The voice note feature lets you record personal messages or phone calls. You can play back a voice note at any time. There are no pre-recorded voice notes on your phone. Recording a Voice Note Use this procedure to record a voice note when the idle display is visible, or use it during a phone call to record the call.

  • Page 81: Playing A Voice Note

    Press scroll to the voice note play the voice note PLAY When an optional Motorola Original™ headset accessory or FM Stereo Radio Headset accessory is connected to your phone, voice note playback is automatically routed to the headset. Tip: You can play a voice note while taking a call. It won’t be...

  • Page 82: Micro-browser

    Micro-Browser The micro-browser lets you access Web pages on your phone. Contact your service provider to set up access, if necessary. Starting a Micro-Browser Session To open the micro-browser: Browser > Find the Feature The micro-browser displays the home page set up by your service provider.

  • Page 83: Interacting With Web Pages

    Micro-Browser Interacting With Web Pages You can perform the following operations on a Web page: Do This scroll through a text message Press scroll through and select items in a Press and then list SELECT Press keypad keys enter requested information and then Tip: Press...

  • Page 84: Adjusting Your Settings

    Adjusting Your Settings You can adjust a wide variety of phone settings to suit your needs. Ring Styles Your phone rings or vibrates to notify you of an incoming call, message, or other event. This ring or vibration is called an alert . You can select one of five different alert styles: Loud ring Soft ring...

  • Page 85

    Adjusting Your Settings Press select the alert style SELECT The phone displays the Changed: Style message. Customize an Alert Style You can customize an alert style by changing the alerts used for specific events (such as incoming calls, text messages, etc.). Your phone includes multiple preset alert tones and vibrations.

  • Page 86

    Adjusting Your Settings Press select the alert SELECT The phone displays the Changed: Event Alert message. Use the My Tones Feature You can create custom alert tones for your phone. The tones you create appear in the list of available alerts (see “Customize an Alert Style”...

  • Page 87

    Adjusting Your Settings Entering Notes To create a new tone, use the keypad keys to enter each note in turn. You can modify a note’s pitch, octave, or length by entering an octave/note/length combination as described below: Note or Option Description set octave one set octave two set octave three...

  • Page 88

    Adjusting Your Settings Enter a note as follows: Task Action ) before Change the Set the new octave ( , or octave selecting the note. The new octave applies to the note and all following notes until you change it again. Select the note Press a keypad key to enter a note.

  • Page 89

    Adjusting Your Settings Playing a Tone Settings Ring Styles Find the Feature > > My Tones > Press scroll to the tone you want My Tones Menu open the Play scroll to Play SELECT select The phone displays the playback meter and plays the tone.

  • Page 90: Reordering Menu Items

    Adjusting Your Settings Press select the details you want to edit CHANGE 5 keypad keys enter new text or notes store the details Deleting a Tone You cannot delete the standard tones included with your phone. To delete a custom tone that you created: Settings Ring Styles Find the Feature...

  • Page 91: Customizing A Soft Key Function

    Adjusting Your Settings Press scroll to the menu item you want to move grab the menu item you want to GRAB move move the item up or down the menu INSERT insert the item in the new location Customizing a Soft Key Function You can relabel the soft keys ( ) to access different main menu items from the idle display.

  • Page 92: Security

    Security Assigning a New Code or Password Your phone’s four-digit unlock code and the six-digit security code (originally set to 000000) are set at the factory. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information or modifying your phone settings.

  • Page 93

    Security Lock Your Phone Manually Settings Security Find the Feature > > Phone Lock Lock Now > > Press 1 keypad keys enter your four-digit unlock code lock the phone Set Your Phone to Lock Automatically You can set your phone to lock every time you turn it off: Settings Security >...

  • Page 94: Locking And Unlocking Your Keypad

    Security Locking and Unlocking Your Keypad You can lock your phone keypad to prevent accidental use. This feature is useful in situations where an accidental keypress might inadvertently dial an emergency number or one-touch dial number (for example, when carrying your phone in a purse or pocket).

  • Page 95: Troubleshooting

    Troubleshooting Check these questions first if you have problems with your phone: Question Answer Is your phone set Press . If you do not see your up correctly? phone number, contact your service provider. Is your battery The battery level indicator should have charged? Do you at least one segment showing ( ).

  • Page 96

    Question Answer Has the phone Dropping your phone, getting it wet, or been damaged, using a non-Motorola battery or battery dropped, or charger can damage the phone. The gotten wet? phone’s limited warranty does not cover liquid damage or damage caused from Was a using non-Motorola accessories.

  • Page 97

    Troubleshooting Problem Solution I cannot send/ Make sure that your antenna is fully receive calls. extended (if applicable) and that you have a phone signal (see the “Signal Strength Indicator” item on page 23). Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings.

  • Page 98

    Troubleshooting Problem Solution I am unable to Try moving to a quieter location to make record a voice your voice recording. Hold the phone note or voice about four inches (10 centimeters) away name. from your mouth, and speak directly into your phone’s microphone in a normal tone of voice.

  • Page 99: Programming Instructions

    Programming Instructions Follow this procedure if you need to program your phone’s phone number or system ID. Note: Programming is normally done by a trained technician at the site of purchase. Users should not make changes other than ones in the following procedure. Before programming, ask your service provider for your: •...

  • Page 100: Specific Absorption Rate Data

    Specific Absorption Rate Data This model phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the U.S. Federal Communications Commission for the United States and by Health Canada for Canada.

  • Page 101

    Canada RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of: after searching on FCC ID IHDT56AL1. You may also refer to Motorola’s Web site:

  • Page 102

    The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 2. Additional related information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.

  • Page 103: Additional Health And Safety Information

    The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile Phones Additional Health and Safety Information FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—...

  • Page 104

    What kinds of phones are in question? Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone's antenna—the primary source of the RF—...

  • Page 105

    First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day.

  • Page 106

    National Cancer Institute is expected to bear on the accuracy and repeatability of these results. 2 Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes.

  • Page 107

    performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.

  • Page 108

    each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones.

  • Page 109

    industry to take a number of steps to assure public safety. The agency has recommended that the industry: • support needed research into possible biological effects of RF of the type emitted by mobile phones • design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function •...

  • Page 110

    factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available.

  • Page 111

    World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection (select Qs & As): United Kingdom, National Radiological Protection Board: Cellular Telecommunications Industry Association (CTIA): U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health: 1.

  • Page 112: Warranty

    (such as CD-ROM) that tangibly embodies each copy of any software sold and/or certified by Motorola for use with Products. Software that is not tangibly embodied in media and that is purchased separately from Products (such as software that is downloaded from the internet) comes “as is”...

  • Page 113

    Warranty II. What the Period of Coverage Is Subject to the following exceptions, one year from the date the Products are purchased by the first end-user: • 90-Day Warranty Exception. The warranty is for 90 days for: (a) any software tangibly embodied in media or (b) any accessories for two-way radios that are covered by this warranty, as described in Section I, above.

  • Page 114

    You will receive instructions on how to ship the Products to Motorola or our designated resource. If instructed to ship the Products, you must ship them with freight, duties and insurance prepaid. Regardless of where you are instructed to return the Products, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;...

  • Page 115

    Motorola. Any of these voids the warranty. • Someone other than Motorola (or its authorized service centers) tests, adjusts, installs, maintains, alters, modifies or services the Products in any way. Any of these voids the warranty.

  • Page 116

    Warranty (c) nonconforming or non-Motorola housings or parts. Any of these voids the warranty. • Defects or damage that result from: (a) use of the Products in a manner that is not normal or customary; (b) improper operation or misuse; (c) accident or neglect such as dropping the Products onto hard surfaces;...

  • Page 117

    VIII. Patent and Software Provisions At Motorola’s expense, we will defend you, and pay costs and damages that may be finally awarded against you, to the extent that a lawsuit is based on a claim that the Products directly...

  • Page 118

    Products, as established by Motorola. Motorola will have no liability to you with respect to any claim of patent infringement that is based upon the combination of the Products or parts furnished under this limited warranty with ancillary equipment, as defined in VI., above.

  • Page 119

    Accessories and software—call the telephone number designated above for the product with which they are used. DO NOT SHIP PRODUCTS TO THESE ADDRESSES — INSTEAD PLEASE CALL. To correspond with Motorola about Products, please write us at or at: In the USA: In Canada: Motorola, Inc.

  • Page 120: Export Law Assurances

    Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations.

  • Page 121: Index

    Index battery charging for first time 18 accessories charging with car kit 58 standard 17 extending battery life accessories, optional 9 – accessory connector port 1 – installing 17 alert level indicator 24 – creating 84 meter 52 defined 82 block cursor, defined 39 indicators 24 browse text mode 40...

  • Page 122

    Index call (continued) fax call, setting 53 data call in-call timer 53 connecting to external device incoming call type, setting incoming call format, setting message center, accessing date, setting 56 muting 35 default passwords 90 placing 20 dialed calls list 33 received calls list 33 digital/analog signal indicator receiving 21...

  • Page 123

    Index email headset – sending 73 FM radio 50 storing address 59 FM Stereo Radio Headset 79 emergency number 29 for hands-free use 58 end key jack 1 functions 1 menu functions 36 ending a call 20 idle display, defined 22 Enter Unlock Code message in use indicator 23...

  • Page 124

    Index iTAP software lock activating 44 applications 54 – entering words 45 keypad 92 – phone 90 lock application feature 54 loud ring alert 24 jack for hands-free headset 1 making a call 20 master clear 57 end 1 master reset 57 left soft key 1 Memory is Full! message 72...

  • Page 125

    Index message network settings 57 – deleting 72 notepad 48 drafts folder 51 numeric text mode 40 – inbox setup 70 – locking 72 outbox 50 one-touch dialing 31 – quick note 50 optional accessory, defined 9 – reading 72 optional feature, defined 9 –...

  • Page 126

    Index Phonebook Menu phone (continued) one-touch dialing 31 PIN code, dialing automatically passwords 55 specifications 35 power key 1 speed dial, using 30 predictive text entry time, setting 56 activating 44 – turning on/off 19 entering words 45 – unlocking 19 voice dial 33 phone number quick dial...

  • Page 127

    Index reminders soft keys text message 71 customizing 55 voicemail message 68 functions 36 restricting calls 54 illustration 1 right soft key soft ring alert 24 customizing 89 speed dial – functions 1 changing number 61 ring alert number, defined 30 –...

  • Page 128

    Index text (continued) voice message waiting indicator – symbol mode 43 – tap method 41 voice name text message. See message defined 62 text mode, changing 40 phonebook indicator 59 – Text Msg Menu recording 62 three-way call 34 voice note time, setting 56 defined 78 timers 48...

  • Page 129: Wireless Phone Safety Tips

    1 Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.

  • Page 130

    3 Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you.

  • Page 131

    9 Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.* 10 Call roadside assistance or a special non-emergency wireless assistance number when necessary.

  • Page 132

    Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For more information, please call 1-888-901-SAFE or visit the CTIA Web site at...

  • Page 134


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