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DIGITAL WIRELESS
TELEPHONE
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Summary of Contents for Motorola C331 GSM

  • Page 1 DIGITAL WIRELESS TELEPHONE User's Guide >...
  • Page 3 Welcome Earpiece Internal Antenna Left Soft Key Right Soft Key Perform functions Perform functions identified by left identified by right display prompt. display prompt. Menu Key Send/Answer Key Open a menu Make and answer calls; press in idle when you see to see recent in the display dialed calls.
  • Page 4 (Canada) MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. All other product or service names are the property of their respective owners.
  • Page 5: Menu Map

    Menu Map Main Menu Note: This is the standard phone menu • Voice Dial layout. Your service • Recent Calls provider may change the • Chat * layout, or feature names. • Media Center To change the layout • My Tones yourself, see page 50.
  • Page 6: Settings Menu

    Settings Menu • Call Forward * • Other Settings • Voice Calls • Personalize • Data Calls • Main Menu • Fax Calls • Keys • Cancel All • Greeting * • Forward Status • Wallpaper • Phone Status • Screen Saver •...
  • Page 7: Table Of Contents

    Contents Safety and General Information....8 Getting Started ....... 15 What’s in the Box? .
  • Page 8 Forwarding a Call ......40 Linking Calls ....... 40 Transferring a Call .
  • Page 9 Calculator ........61 News and Entertainment ..... . . 62 Mobile Internet .
  • Page 10: Safety And General Information

    Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE. The information provided in this document supersedes the general safety information contained in user guides published prior to July 2000. For information regarding radio use in a hazardous atmosphere please refer to the Factory Mutual (FM) Approval Manual Supplement or Instruction Card, which is included with radio models that...
  • Page 11 0.0 watts to 1.0 watts for the 1900 MHz band in digital mode. Exposure To Radio Frequency Energy Your Motorola phone is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: •...
  • Page 12 To maintain compliance with FCC/Health Canada RF exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this product. Use of non-Motorola-approved accessories may exceed FCC/ Health Canada RF exposure guidelines.
  • Page 13 (2.5 centimeters) from the body. Approved Accessories For a list of approved Motorola accessories, visit our website at www.motorola.com. Electromagnetic Interference/Compatibility Note: Nearly every electronic device is susceptible to...
  • Page 14 Medical Devices Pacemakers The Advanced Medical Technology Association recommends that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker. These recommendations are consistent with the independent research by, and recommendations of, the United States Food and Drug Administration.
  • Page 15: Operational Warnings

    Safety and General Use While Driving Check the laws and regulations on the use of phones in the area where you drive. Always obey them. When using your phone while driving, please: • Give full attention to driving and to the road. •...
  • Page 16: Operational Cautions

    facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted. Blasting Caps and Areas To avoid possible interference with blasting operations, turn off your phone when you are near electrical...
  • Page 17: Getting Started

    Other accessory options can customize your phone for maximum performance and portability. To purchase Motorola Original™ accessories, please contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada. About This Guide...
  • Page 18: Changing Your Sim Card

    Changing Your SIM Card Your SIM (Subscriber Identity Module) card contains your phone number, service details, and phonebook/message memory. It must be installed in the base of the phone. Caution: Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt. Note: Since your C330 Series phone lets you change covers and keypads, it may not appear exactly as the phone pictured.
  • Page 19: Changing Your Phone's Cover

    To Change Your SIM Card 4 Insert the new SIM SIM card card in the holder with the cut corner on the upper left and the gold plate facing down. 5 Close the SIM card holder and slide it forward to lock it.
  • Page 20 4 Lift up on the lanyard loop to pull the phone out of the front cover. Side tabs Note: Always use Motorola Original™ covers. The phone warranty does not cover damage caused from using non-Motorola accessories.
  • Page 21 Always use the keypad and side band (if applicable) that matches the new cover. To Install a Cover and Keypad 1 Slide the top of the phone into the top of the new front cover. 2 Press the bottom of the phone into the front cover until the side tabs snap into place.
  • Page 22: Resetting Your Phone

    Resetting Your Phone If your phone becomes frozen on a single display, error message, or power up, reset your phone as follows: To Reset Your Phone 1 Remove your phone’s back and front cover as described in “Changing Your Phone’s Cover” on page 17.
  • Page 23: Battery Use

    Battery Use Your C330 Series phone has a permanent internal battery. To maximize your battery’s performance: • Always use Motorola Original™ battery chargers. The phone warranty does not cover damage caused from using non-Motorola battery chargers. • New phones or phones that have been stored for long periods of time may require a longer initial charge time.
  • Page 24: Turning Your Phone On

    • Do not expose phones to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle. Turning Your Phone On To Turn Your Phone On 1 Press and hold O (the End/Power key) End/ Power Key...
  • Page 25: Adjusting The Volume

    Adjusting the Volume You can adjust your phone’s earpiece and ring tone volume by pressing right and left on the S: When You Can Adjust you are in a call earpiece speaker volume the display is idle ring tone volume Making and Answering Calls This section summarizes the most basic calling features.
  • Page 26: Answering A Call

    To Make a Call 1 Enter the number with the keypad keys (up to 40 digits) DELETE Note: If you make a mistake, press to delete the last digit, or press and hold DELETE (-) to clear all digits. 2 Press N (send key) to make the call 3 Press O (end key) when the call is done.
  • Page 27: Using Your Phone

    Using Your Phone See page 1 for a diagram of basic phone components. Display Symbols Some of the phone functions described in this guide must be performed from the idle display. The term idle display refers to the standard display that you see when your phone is on and ready to use, when you are not on a call or using the menu system.
  • Page 28 ➋ Service Indicator Indicates if you have a GPRS connection ( ). GPRS allows faster é data transfer speeds, and your service provider may indicate when a GPRS packet data connection is active. The indicator does not mean that you are in a call;...
  • Page 29: Using The Menu

    Recharge your battery as soon as possible when you see Low Battery warning message and hear the low battery alert. Note: When you charge the phone, the battery level indicator instead shows how much of the charging process is complete. See “Charging the Phone” on page 20. ➑...
  • Page 30: Setting Up Your Phone

    Selecting a Feature Some features require you to select an item from a list: Press BACK Dialed Calls to go back to Highlighted 10) John Smith the previous item 9)Mary Smith screen. BACK VIEW A sub-menu is available. Press VIEW Press (+) to view details M to open...
  • Page 31: Setting The Time And Date

    Setting the Time and Date Settings Find the Feature > Other Settings > Initial Setup > Time and Date > Changing Personal Greetings To change the text displayed when you turn on your phone: Settings Find the Feature > Other Settings >...
  • Page 32 messages, data calls, alarms, and reminders. You can modify the settings in each profile. Note: To mix your own alert tones, see “MotoMixer Sound Editor” on page 66. Select an Alert Profile Ring Styles Alert Find the Feature > > >...
  • Page 33: Resetting All Options

    Setting Description Contrast the display contrast Scroll tells the cursor to stop or wrap around when it reaches the end of a list in the display Animation makes your phone’s menus move smoothly as you scroll up and down conserves the battery) Battery Adjusts the phone’s power usage to Save...
  • Page 34: Entering Text

    back to their factory settings except for the unlock code, security code, and lifetime timer. Settings Find the Feature > Other Settings > Initial Setup > Master Clear > Setting Other Preferences To customize other settings on your phone: • Calls: See “Forwarding a Call” on page 40 and “Barring a Call”...
  • Page 35: Choosing A Text Mode

    text mode. Press the same key repeatedly to cycle through available characters. space . 1 ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥ a b c 2 ä å á à â ã ç...
  • Page 36 Numeric Enter numbers only. Symbol Enter symbols only. Browse Browse through your phonebook and recent calls lists to select a name or number to enter. Note: The text mode you select remains active until you change it by selecting another mode. General Text Entry Rules •...
  • Page 37: Calling Features

    Calling Features This chapter describes features related to making and answering calls. For information about other call-related features, see “Viewing Recent Calls” on page 38 and “Data and Fax Calls” on page 55. For basic instructions on how to make and answer calls, see pages 23–24. Redialing a Number You can redial a previously dialed phone number, whether the call was connected or busy.
  • Page 38: Using Caller Id

    Using Caller ID The calling line identification (caller ID) feature lets you see who is calling before you answer. • If the caller’s name is stored in your phonebook, the Name Icon ID phone automatically displays the Otherwise, the phone displays the caller’s phone number.
  • Page 39: Inserting Special Characters Into Dialing Sequences

    To call the emergency number at any time: Press 1 keypad keys dial the emergency number (such as 112) call the emergency number Inserting Special Characters into Dialing Sequences While dialing (with digits visible in the display), you can press M and insert one of the following: Option Desctiption Insert Pause...
  • Page 40: Viewing Recent Calls

    Viewing Recent Calls You can view and call numbers from calls you recently dialed or received: Recent Calls Find the Feature > Received Calls > Dialed Calls Using Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone.
  • Page 41: Speed Dialing

    Speed Dialing When you store an entry in your phonebook, it is assigned a unique speed dial number. You can then use the speed dial feature to call the entry. In the idle display, just enter the speed dial number and press # N. One-Touch Dialing You can call phonebook entries 1 through 9 with the push of a single key.
  • Page 42: Forwarding A Call

    Forwarding a Call Call forwarding sends your phone’s incoming calls directly to another phone number. Settings Find the Feature > Call Forward > The call forwarding options are: Setting Description All Calls forwards all calls If Unavailable forwards calls if your phone is unavailable Detailed uses different forwarding...
  • Page 43: Transferring A Call

    Transferring a Call You can directly transfer a call without talking to the person who answers. During a call: Transfer Find the Feature > Enter the phone number where you are transferring the call and press N. Barring a Call Call barring lets you restrict outgoing or incoming calls.
  • Page 44: Messages

    Messages Text messages are brief messages that you Where are we can send and receive (such as meeting? ). Received messages appear on your phone display or in your text message inbox. You must set up the text message inbox before you can send and receive these messages.
  • Page 45: Viewing Message Status

    Complete the message contents: Item Description Enter one or more phone numbers or email addresses where you want to send the message. BROWSE You can press (+) to select recipients from the phonebook or recent calls lists Enter the text message (see “Entering Text”...
  • Page 46: Receiving And Reading Messages

    Receiving and Reading Messages When you receive a new message, your phone New Message displays and gives an alert. Press READ (+) to open the message (or your text message inbox if there are multiple messages). Note: When your inbox is full, a flashing envelope icon appears.
  • Page 47: Delete All

    Option Description Store Store a message attachment (picture, animation, or sound file) or a phone number in the message. You can also save some Wallpaper attachments as your Screen Saver Ring Tone , or Delete Delete the message. Delete All Delete all inbox messages.
  • Page 48: Phonebook

    Phonebook You can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook. You can view these entries and call them directly from your phone. To see the list of names stored in your phonebook, press M >...
  • Page 49: Storing A Phonebook Entry

    Storing a Phonebook Entry For email addresses, you can send a text message directly from your phone. Phonebook Find the Feature > > Phone Number > Email Address Mailing List Phonebook item Description Name a name for the phonebook entry (see “Entering Text” on page 32) Email , or...
  • Page 50: Dialing A Phonebook Entry

    Phonebook item Description Speed No. the number you use to speed dial the entry Entries with a speed dial number from 1 to 100 are stored on the phone. Entries with a speed dial number of 101 or higher are stored on the SIM card.
  • Page 51: Editing A Phonebook Entry

    Voice Dial Voice Dial Find the Feature > Say the pre-recorded phonebook entry name. Editing a Phonebook Entry You can edit a phonebook entry stored on your phone or the SIM card. If you change an entry’s speed dial number, the entry is moved to the new speed dial location and the original entry is deleted.
  • Page 52: Customizing Your Phone Settings

    Customizing Your Phone Settings You can adjust your phone’s menus and features. Customizing Menus and Display M > Settings Find the Feature Other Settings > Personalize > You can change settings for these features: Setting Description Main Menu change the order of the items in your phone’s main menu Keys change the features linked to...
  • Page 53: Using Mymenu

    Using MyMenu MyMenu lets you quickly access your favorite menu features. You can use MyMenu from the idle display, while on a call, or while scrolling through a menu. Just press M and then the MyMenu key number (1 through 99). To add a menu item to the MyMenu list, just select the item and hold M until the phone asks you for a confirmation.
  • Page 54: Getting More Out Of Your Phone

    Getting More Out of Your Phone Dialing Options Fixed Dialing When you activate the fixed dial feature, users can only call the numbers in the fixed dial list. Settings Security Find the Feature > > Fixed Dial > Fixed dial list entries can be any length. If there is a fixed dial entry for the digits 555, users can call any number that starts with 555.
  • Page 55: Tty Operation

    To set DTMF tones to be long, short, or off: Settings Find the Feature > Other Settings > Initial Setup DTMF > > TTY Operation You can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phone’s headset jack and set the phone to operate in one of three TTY modes.
  • Page 56: Monitoring Phone Use

    Monitoring Phone Use Network connection time is the elapsed time from the moment you connect to your service provider’s network to the moment you end the call by pressing O. This time includes busy signals and ringing. The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider.
  • Page 57: Network Features

    You cannot reset this timer. Network Features Data and Fax Calls A Motorola Original™ data kit lets you transfer data between your phone and a computer or other external device. You can: • use your phone to make and answer data and fax calls on your computer or hand-held device.
  • Page 58: Network Selection

    Attach the cable and do the following: To Establish a Connection 1 Check the phone make sure that the phone is connected and powered on 2 Open the place the call through the application on application (such as your computer dial-up-networking) Note: You cannot dial data or fax numbers through your...
  • Page 59: Security

    Security Line Security Line Not Secure If your phone displays while you are on a call, your phone has detected another device monitoring the call. This message does not appear when caller ID, call cost, or other information fills the display. Locking and Unlocking Your Phone A locked phone still rings or vibrates for incoming calls or...
  • Page 60: Protecting The Sim Card

    000000. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information or modifying your phone settings. The unlock code must contain four digits, and the security code must contain six digits.
  • Page 61: Protecting Web Transactions

    PIN unblocking key (PUK) code, which you can obtain from your service provider. Caution: If the unblocking attempt is tried unsuccessfully 10 times, the SIM card is permanently disabled and your SIM Disabled phone displays the message Protecting Web Transactions The WAP Identity Module (WIM) contains information for e-commerce and other Internet security.
  • Page 62: Personal Organizer Features

    Personal Organizer Features Datebook The datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can review your schedule of events for the week or by the day, and have the datebook play a reminder alarm for specific events.
  • Page 63: Alarm Reminders

    Alarm Reminders Reminders are alerts that ring or vibrate to notify you about a voicemail or text message you have received, or a datebook event you have scheduled. To set or turn off reminders: Ring Styles Find the Feature > Detail >...
  • Page 64: News And Entertainment

    News and Entertainment Mobile Internet The Web micro-browser lets you access Web pages and Web-based applications (such as on-line banking, shopping, and games) on your phone. Contact your service provider to set up access, if necessary. Setting Up Your Phone for Mobile Internet Access Note: Your service provider may have set up your phone for Internet access.
  • Page 65 If you are unable to establish a network connection with the micro-browser, contact your service provider. Do This scroll through a page Press up or down go back to the previous page Press or forward to the next one left or right Press M Browser Menu open the...
  • Page 66: Assigning Phone Themes

    Notes: • Call charges apply during download sessions. • When your phone runs out of memory for downloaded files, new files overwrite the old ones. Downloaded files share your phone’s memory, so you can make room for a picture, for example, by deleting ring tones. Assigning Phone Themes In addition to downloading an individual screen saver, wallpaper, or ring tones, you can download all three in...
  • Page 67 Astrosmash In Astrosmash, your job as Commander is to repel an attack of meteors and spinning bombs. You try to shoot as many meteors, bombs, missles, and flying saucers as possible without getting hit. Use S to direct your ship. Firing is automatic.
  • Page 68: Motomixer Sound Editor

    1 2 3 and 4 to place cards on columns one through four. Level One: 32 cards, with a one-minute time limit If you finish the first level in one minute, you can move on to the next one. Game upgrades allow more time. MotoMixer Sound Editor The MotoMixer lets you edit and save special MIDI- based sound files in your phone.
  • Page 69: Creating Alert Tones

    Creating Alert Tones My Tones feature lets you create up to 32 custom alert tones, which appear in the list of available alerts (see “Choosing Alert and Ring Tones” on page 29). Ring Styles Find the Feature > My Tones >...
  • Page 70: Specific Absorption Rate Data

    Specific Absorption Rate Data The Motorola C330 Series wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 71 2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
  • Page 72: Additional Health And Safety Information

    The U.S. Food and Drug Additional Health and Safety Information Administration's Center for Devices and Radiological Health Consumer Update on Mobile Phones FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—about whether these products can pose a hazard to health, and what can be done to minimize any potential risk.
  • Page 73 RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source. The safety of so-called “cordless phones,”...
  • Page 74 mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years.
  • Page 75: Mobile Phones

    recommendations and scientific oversight of new CTIA-funded research based on such recommendations. Two other studies of interest have been reported recently in the literature: 1 Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests.
  • Page 76 mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway.
  • Page 77 • cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level.
  • Page 78 • a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package • a headset with a remote antenna to a mobile phone carried at the waist Again, the scientific data do not demonstrate that mobile phones are harmful.
  • Page 79 Environmental Mutagen Society; March 29, 1999, Washington, D.C.; and personal communication, unpublished results. 3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999. 4.
  • Page 80: Warranty

    Warranty United States and Canada What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”)
  • Page 81 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage...
  • Page 82: Who Is Covered

    This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent...
  • Page 83: What Other Limitations Are There

    You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;...
  • Page 84 Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software.
  • Page 85: Product Registration

    U.S. residents only and is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.
  • Page 87: Wireless Phone Safety Tips

    1 Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking...
  • Page 88 2 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original™ hands- free accessories available today. 3 Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road.
  • Page 89 8 Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.* 9 Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.*...
  • Page 90 Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For more information, please call 1-888-901-SAFE or visit the CTIA Web site at...
  • Page 92 8988485L49-O...

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