Summary of Contents for Compaq Compaq Presario V3500
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Compaq Presario V3500 and V3700 Notebook Maintenance and Service Guide...
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SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Product description 2 External component identification Top components ........................8 Display components ....................8 Button and speakers ....................9 Keys ........................10 Lights ........................11 TouchPad ....................... 12 Front components ........................13 Left-side components ....................... 14 Rear component ........................
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Electrostatic discharge damage ..............47 Packaging and transporting guidelines ........48 Workstation guidelines .............. 48 Equipment guidelines ..............49 Unknown user password ..................50 Component replacement procedures ..................51 Serial number ......................51 Computer feet ......................52 Battery ........................53 Hard drive ......................
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Computer specifications ......................111 14.1-inch, WXGA, BrightView display specifications ............... 112 Hard drive specifications ...................... 113 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ......114 System DMA specifications ....................115 System interrupt specifications—Intel processors ............... 116 System interrupt specifications—AMD processors ..............117 System I/O address specifications—Intel processors ..............
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Updating reinstalled software ................. 149 9 Connector pin assignments Audio-out (headphone) ......................150 Audio-in (microphone) ......................150 External monitor ........................151 RJ-11 (modem) ........................152 RJ-45 (network) ........................152 S-Video-out .......................... 153 Universal Serial Bus ......................153 10 Power cord set requirements Requirements for all countries or regions .................
External component identification Top components Display components Item Component Description Internal microphones (2) (select models only) Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones. Integrated camera light (select models only) On: The integrated camera is in use.
Button and speakers Item Component Description Power button* When the computer is off, press the button to turn on ● the computer. When the computer is on, press the button to initiate ● Sleep. When the computer is in the Sleep state, press the ●...
Keys Item Component Function Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
Lights Item Component Description Power lights (2)* On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Battery light On: A battery is charging. ● Blinking: A battery that is the only available power ●...
TouchPad Item Component Function TouchPad light Blue: TouchPad is enabled. ● Amber: TouchPad is disabled. ● TouchPad* Moves the pointer and selects or activates items on the screen. TouchPad horizontal scroll zone Scrolls left or right. Left and right TouchPad buttons* Function like the left and right buttons on an external mouse.
Amber: An integrated wireless device is turned off. ● Consumer infrared lens (select models only) Receives a signal from a remote control device, such as an HP Remote Control. Audio-in (microphone) Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Left-side components Item Component Function S-Video-out jack Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. External monitor port Connects an external VGA monitor or projector. Expansion port 3 Connects the computer to an optional docking device or optional expansion product.
Rear component Item Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Rear component...
Right-side components Item Component Function Optical drive Reads optical discs, and, on select models, also writes to optical discs. USB ports (select models only) Connect optional USB devices. RJ-11 (modem) jack Connects a modem cable. Power connector Connects an AC adapter. Security cable slot Attaches an optional security cable to the computer.
Bottom components Item Component Function Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. Wireless module compartment Contains a WLAN module slot. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog...
Computer major components Item Description Spare part number 14.1-inch, WXGA, BrightView display assembly Computer major components...
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Item Description Spare part number NOTE: Display assembly components on page 27 for more display assembly internal component spare part information. For use in computer models with Intel or AMD processors without a camera module 448611-001 For use in defeatured computer models with AMD processors without a camera module 451163-001 For use in computer models with Intel or AMD processors with a camera module 462761-001...
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Item Description Spare part number For use only in full-featured computer models with Intel processors without a camera module 448620-001 For use only in full-featured computer models with AMD processors without a camera module 455857-001 For use only in defeatured computer models with AMD processors without a camera module 417091-001 For use only in defeatured computer models with Intel processors 460947-001 For use only in defeatured computer models with Intel processors and a card reader...
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Item Description Spare part number For use only in full-featured computer models with a camera module 463974-001 For use only in defeatured computer models with AMD processors with a camera module 463975-001 (13) Processors (include thermal material) Intel Core 2 Duo processors: T9300 (2.50-GHz, 6-MB L2 cache) 459799-001 ●...
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Item Description Spare part number Sempron 3600 (2.0-GHz, 256-KB L2 cache) 450609-001 ● (14) Fan/heat sink assembly (includes thermal material) For use in computer models with AMD processors 455843-001 For use in computer models with Intel processors 450096-001 Fan/heat sink mounting bracket (not illustrated) 417114-001 (15) Bluetooth module (includes Bluetooth module cable)
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Item Description Spare part number 80-GB, 5400-rpm 452058-001 ● For use in computer models with AMD processors: ● 320-GB, 5400-rpm 459611-002 250-GB, 5400-rpm 455827-001 ● ● 160-GB, 5400-rpm 453418-001 120-GB, 5400-rpm 453417-001 ● 80-GB, 5400-rpm 453416-001 ● Hard drive hardware kit (contains screws, hard drive bracket, and connector; not 453419-001 illustrated) (21)
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Item Description Spare part number Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam For use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the 452063-002 ● Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania,...
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Item Description Spare part number Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the...
Item Description Spare part number (24) Optical drives (include bezel) For use in computer models with Intel processors: ● DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive with LightScribe 452055-001 DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive 452054-001 ● DVD/CD-RW Combo Drive 452053-001 ●...
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Item Description Spare part number For use with computer models with Intel or AMD processors without a camera module; 448613-001 includes microphone For use only with computer models with AMD processors without a camera module; does not 455820-001 include microphone For use with computer models with AMD processors with a camera module;...
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Item Description Spare part number For use only with computer models with AMD processors 455868-001 Rubber display kit (not illustrated) 458654-001 Display bracket (not illustrated) 455812-001 Display assembly components...
Mass storage devices Item Description Spare part number Hard drives (include hard drive bracket) For use only in computer models with Intel processors: 320-GB, 5400-rpm 459611-003 ● 250-GB, 5400-rpm 453949-001 ● 200-GB, 4200-rpm 455740-001 ● 160-GB, 5400-rpm 452060-001 ● 120-GB, 5400-rpm 452059-001 ●...
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Item Description Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 455830-002 ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 455829-002 ● ● DVD/CD-RW Combo Drive 455828-002 Mass storage devices...
HP backpack 405527-001 HP carrying case 418162-001 HP slipcase 458248-001 HP Remote Control for use with computer models with Intel processors 407313-001 HP Remote Control for use with computer models with AMD processors 435743-001 Infrared emitter with cable 439129-001 Optical wired mouse...
Description Spare part number Israel 383496-BB1 Italy 383496-061 Japan 383496-291 The People's Republic of China 383496-AA1 South Africa 383496-AR1 South Korea 383496-AD1 Switzerland 383496-111 Taiwan 383496-AB1 The United Kingdom and Hong Kong 383496-031 Screw Kit For use in computers with Intel processors 417109-001 For use in computers with AMD processors 455867-001...
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Power cord for use in India 397923-002 Bluetooth module (includes Bluetooth module cable) 405527-001 HP backpack 407313-001 HP Remote Control for use with computers with Intel processors 407939-001 Composite video cable 407940-001 RF input adapter cable (without ferrite) 408479-002 TV tuner remote control for use in Europe, the Middle East, and Africa...
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Cable Kit information) 430958-001 Wireless laser mouse (includes cable adapter) 431881-001 Display switch module 435743-001 HP Remote Control for use with computers with AMD processors 436238-001 Optical wired mouse 436255-001 WLAN 802.11n module for use in the United States and Canada 436256-001 WLAN 802.11n module for use in the Argentina, Australia, Belize, Bolivia, Brazil, Chile, Columbia, Costa Rica,...
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Spare part Description number Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,...
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Spare part Description number 448148-001 Intel Core Duo T7700 2.40-GHz processor, 4-MB L2 cache; includes thermal material 448151-002 2-GB memory module for use in computer models with AMD processors (667-MHz, PC2-5300, 1-DIMM) 448561-001 AMD Turion TL-58 1.9-GHz processor, 1-MB L2 cache; includes thermal material 448596-001 System board for use only with computer models for Intel processors that are equipped with microphones (includes thermal material)
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Spare part Description number 448615-BB1 Keyboard for use in Israel 448615-DH1 Keyboard for use in Denmark, Finland, Norway, and Sweden 448615-DJ1 Keyboard for use in Greece 448620-001 Top cover for use in full-featured computer models with Intel processors without a camera module (includes TouchPad and cable) 448627-001 Audio board for use only in full-featured computer models without a camera module (includes audio connectors,...
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Spare part Description number Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan 452063-003 802.11a/b/g WLAN module for use in Ecuador, Haiti, Honduras, Pakistan, the People's Republic of China,...
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458113-001 Fingerprint reader 458247-001 Intel Core Duo T5750 2.00-GHz processor, 2-MB L2 cache; includes thermal material 458248-001 HP slipcase 458654-001 Rubber display kit 458656-001 Display Cable Kit for use in computer models with AMD processors (includes microphones and cables) 458658-001...
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Spare part Description number Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, British Virgin Islands, French Guiana, Guadeloupe, Nether Antilles, Aruba, Bermuda, Syria, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,...
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Spare part Description number 463536-001 System board for use only with defeatured computer models with AMD processors with a camera module 463917-001 AMD Turion TL-68 2.4-GHz processor, 1-GB L2 cache; includes thermal material 463971-001 Modem module (includes modem module cable) 463974-001 Audio board for use only in full-featured computer models with a camera module (includes audio connectors, infrared lens, and audio board cable)
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Component replacement procedures...
Computer feet Description Spare part number Rubber Feet Kit (includes base enclosure rubber feet and display bezel screw covers) 417096-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...
Battery Description Spare part number For use in computer models with Intel or AMD processors: 6-cell, 2.55-Ah Li-ion battery 441611-001 For use in computer models with Intel processors: 12-cell, 2.20-Ah Li-ion battery 452056-001 6-cell, 2.20-Ah Li-ion battery 452057-001 Before disassembling the computer, follow these steps: Shut down the computer.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number For use in computer models with Intel processors: 320-GB, 5400-rpm 459611-003 250-GB, 5400-rpm 453949-001 200-GB, 4200-rpm 455740-001 160-GB, 5400-rpm 452060-001 120-GB, 5400-rpm 452059-001 80-GB, 5400-rpm 452058-001...
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Lift the left side of the hard drive cover (2), swing it to right, and remove the cover. The hard drive cover is included in the Door/Cover Kit, spare part number 417074-001. Remove the two black Phillips PM2.5×4.0 screws (1) that secure the hard drive to the computer. Use the Mylar tab (2) to lift the hard drive (3) until it disconnects from the computer.
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Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Chapter 4 Removal and replacement procedures...
WLAN module Description Spare part number 802.11a/b/g/n WLAN modules: For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, 441086-001 Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech 441086-002...
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Description Spare part number Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe For use in Japan 441075-291 Broadcom 802.11b/g WLAN modules:...
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Description Spare part number Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome &...
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NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. NOTE: Computer models equipped with an 802.11a/b/g/n WLAN module will have an additional wireless antenna cable (2), yellow in color. Remove the two Phillips PM2.0×3.0 screws (3) that secure the WLAN module to the computer.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery (includes 2-sided tape) 417076-001 Before removing the RTC battery, follow these steps: Shut down the computer.
Memory module Description Spare part number For use in computer models with Intel processors: 2048-MB (667-MHz, PC2-5300, 1-DIMM) 455739-001 1024-MB (667-MHz, PC2-5300, 1-DIMM) 452062-001 512-MB (667-MHz, PC2-5300, 1-DIMM) 452061-001 For use in computer models with AMD processors: 2048-MB (667-MHz, PC-5300, 1-DIMM) 448151-002 1024-MB (667-MHz, PC2-5300, 1-DIMM) 453415-001...
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Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number For use in computer models with Intel processors: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 452055-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 452054-001 DVD/CD-RW Combo Drive 452053-001...
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Use the media tray frame to remove the optical drive (3). If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
Keyboard For use in: Spare part number For use in: Spare part number Belgium 448615-021 Portugal 448615-131 Brazil 448615-201 Russia 448615-251 Canadian French 448615-121 Saudi Arabia 448615-171 Denmark, Finland, Norway, and 448615-DH1 South Korea 448615-AD1 Sweden France 448615-051 Spain 448615-071 Germany 448615-041 Switzerland...
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Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Lift the rear edge of the keyboard (1) until it rests at an angle. Release the keyboard (2) by sliding it back to disengage the tabs on the front edge of the keyboard from the top cover.
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Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...
Switch cover Description Spare part number Switch cover (includes power button board and cable, LED board, and LED board cable For use in computer models with Intel processors or full-featured models with AMD processors 451313-001 For use in defeatured computer models with AMD processors 417078-001 Before removing the switch cover, follow these steps: Shut down the computer.
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Release the ZIF connector to which the LED board cable (2) is connected and disconnect the cable from the system board. Lift the front edge of the switch cover (1) to disengage it from the computer. Remove the switch cover (2). Reverse this procedure to install the switch cover.
Display assembly Description Spare part number 14.1-inch, WXGA, BrightView display assembly for use in computer models with Intel or AMD 448611-001 processors without a camera module (includes microphones) 14.1-inch, WXGA, BrightView display assembly for use only in defeatured computer models with AMD 451163-001 processors without a camera module 14.1-inch, WXGA, BrightView display assembly for use in computer models with Intel or AMD...
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Remove the Phillips PM2.5×9.0 screw that secures the display assembly to the computer. Turn the computer display-side up, with the front toward you. Open the display as far as possible. Disconnect the following cables: (1) Display panel cable (2) Display switch module cable (3) Microphone cable Remove the wireless antenna cables (4) from the hole in the system board and the routing channels (5) built into the top cover.
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Remove the display assembly (2). If it is necessary to replace any of the display assembly internal components, remove the following screw covers and screws. The display rubber screw covers are included in the Rubber Feet Kit, spare part number 417096-001. (1) Six rubber screw covers on the display bezel top edge and bottom edge corners (2) Two rubber screw covers on the display bezel bottom edge (3) Eight Phillips PM2.5×7.0 screws...
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Remove the display bezel (3). The display bezel is available using spare part number 448613-001 including microphone for computers with Intel or AMD processors without a camera module, 461913-001 for computers including microphone with AMD processors with a camera module, or 455820-001 not including microphone for computers with AMD processors.
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Remove the inverter (2) from the bracket. If it is necessary to replace the display hinges, remove the two black Phillips PM2.5×5.0 screws (1) that secure each hinge to the display enclosure. Remove the display hinges (2) from the display enclosure. The display hinges are available using spare part number 417103-001 for computers with Intel processors, 455822-001 for computers with AMD processors.
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Remove the display switch module (2). The display switch module is included in the Display Hinge Kit, spare part number 417103-001 for computers with Intel processors, 455822-001 for computers with AMD processors. If it is necessary to replace the display panel, remove the display panel from the display enclosure. The display panel is available using the spare part number 448602-001 for computers with Intel processors, 455810-001 for computers with AMD processors.
Remove the wireless antenna transceivers and cables (4) from the display enclosure. The wireless antenna transceivers and cables are included in the Wireless Antenna Kit, spare part number 417107-001. If it is necessary to replace the microphone receivers and cables, release the retention tabs (1) built into the display enclosure that secure the microphone cables to the display enclosure.
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Description Spare part number Camera module (includes camera module bracket and 2-sided tape) 453673-001 Before removing the camera module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Release the display bezel top edge (3). Display bezels are available using the following spare part numbers: 448613-001 (for use with computer models with AMD processors with a camera module; ● includes microphone; includes openings for camera module and microphones) 462525-001 (for use only with full-featured computer models with Intel processors;...
Remove the two Phillips PM2.0×3.0 screws (1) that secure the camera module to the camera module bracket. Remove the camera module (2) from the bracket. Reverse this procedure to install the camera module. Top cover Description Spare part number Top cover (includes TouchPad and cable) For use only in full-featured computer models with Intel processors and a camera module 462524-001 For use in full-featured computer models with Intel processors without a camera module...
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Remove the battery (see Battery on page 53). Remove the following components: Hard drive (see Hard drive on page WLAN cover (see WLAN module on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Switch cover (see Switch cover on page Display assembly (see Display assembly on page...
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Release the ZIF connector (1) to which the TouchPad cable is connected and disconnect the cable (2) from on the system board. Remove the Phillips PM2.5×9.0 screw that secures the top cover to the computer. Lift the front edge of the top cover and remove it. Reverse this procedure to install the top cover.
TouchPad Description Spare part number TouchPad for use only in computer models with Intel processors (includes TouchPad bracket and 451341-001 TouchPad cable) TouchPad for use only in computer models with AMD processors (includes TouchPad bracket and 455858-001 TouchPad cable) Before removing the TouchPad, follow these steps: Shut down the computer.
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Remove the TouchPad bracket (2) and TouchPad board (3) from the top cover. Remove the two Phillips PM2.0×2.0 screws (1) that secure the TouchPad board to the TouchPad bracket. Remove the TouchPad board (2) from the TouchPad bracket. Reverse the above procedure to reassemble and install the TouchPad. Chapter 4 Removal and replacement procedures...
Wireless switch board Description Spare part number Wireless switch board (includes wireless switch board cable) 417092-001 Before removing the wireless switch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the wireless switch board (3). Reverse the above procedure to install the wireless switch board. Chapter 4 Removal and replacement procedures...
Modem module Description Spare part number Modem module (includes modem module cable) 463971-001 Modem module cable 455847-001 Before removing the modem module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Lift up on the front of the modem module (3) to disconnect it from the system board. Remove the modem module. Reverse the above procedure to install the modem module. Audio board Description Spare part number Audio board for use only in full-featured computer models without a camera module (includes audio 448627-001 connectors, infrared lens, and audio board cable) Audio board for use only in defeatured computer models with AMD processors and without a camera...
Keyboard (see Keyboard on page Switch cover (see Switch cover on page Display assembly (see Display assembly on page Top cover (see Top cover on page Remove the audio board: Release the ZIF connector to which the audio board cable is connected and disconnect the cable (1) from the system board.
Remove the battery (see Battery on page 53). Remove the following components: Hard drive (see Hard drive on page WLAN cover (see WLAN module on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Switch cover (see Switch cover on page Display assembly (see Display assembly on page...
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Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Speaker assembly Description Spare part number Speaker assembly 417089-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Lift the speaker assembly (3) straight up to remove it from the computer. Reverse this procedure to install the speaker assembly. Component replacement procedures...
Power connector cable Description Spare part number Power connector cable for use in computer models with Intel processors 448629-001 Power connector cable for use in computer models with AMD processors 430462-001 Before removing the power connector cable, follow these steps: Shut down the computer.
System board Description Spare part number For use only in computer models with Intel processors: Equipped with microphones 448596-001 Not equipped with microphones 448598-001 Not equipped with UMA graphics subsystems and with a camera module 460715-001 Equipped with discrete graphics subsystems and with a camera module 460716-001 On defeatured models 460717-001...
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Top cover (see Top cover on page Wireless switch board (see Wireless switch board on page Audio board (see Audio board on page Bluetooth module (see Bluetooth module on page USB board (see USB board on page Remove the system board: Disconnect the power connector cable (1) from the system board.
If it is necessary to replace the modem module cable, remove the RJ-11 connector (1) from the clip built into the base enclosure. Remove the modem module cable (2) from the routing channel built into the base enclosure. The modem module cable is included in the Cable Kit, spare part number 430474-001, and is available separately using spare part number 455847-001.
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Switch cover (see Switch cover on page Display assembly (see Display assembly on page Top cover (see Top cover on page Wireless switch board (see Wireless switch board on page Audio board (see Audio board on page Bluetooth module (see Bluetooth module on page USB board (see USB board on page...
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Remove the ExpressCard assembly from the system board. Reverse this procedure to install the ExpressCard assembly. Component replacement procedures...
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly for use in computer models with AMD processors (includes thermal material) 455843-001 Fan/heat sink assembly for use in computer models with Intel processors (includes thermal material) 450096-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer.
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Remove the fan/heat assembly: Disconnect the fan cable from the system board. Turn the system board upside down, with the external monitor port toward you. Loosen the four Phillips PM2.0×13.0 captive screws (1) that secure the fan/heat sink assembly to the system board.
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NOTE: The fan/heat sink assembly mounting bracket must be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001. Reverse this procedure to install the fan/heat sink assembly. 102 Chapter 4 Removal and replacement procedures...
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number Intel Core Duo processors: T9300 2.50-GHz processor (6-MB L2 cache) 459799-001 T8300 2.40-GHz processor (3-MB L2 cache) 459798-001 T8100 2.10-GHz processor (3-MB L2 cache) 459797-001 T7700 2.40-GHz processor (4-MB L2 cache) 448148-001 T7500 2.20-GHz processor (4-MB L2 cache) 457312-001...
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Description Spare part number Sempron 3800 2.2-GHz processor (256-KB L2 cache) 459760-001 Sempron 3600 2.0-GHz processor (256-KB L2 cache) 450609-001 Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor slot when you install the processor. Reverse this procedure to install the processor. Component replacement procedures 105...
Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board.
Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. To choose a menu or a menu item, use the arrow keys. ● To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use ●...
Using advanced Setup Utility features This section describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.
Security menu Select To do this Administrator password Enter, change, or delete an administrator password. Power-On Password Enter, change, or delete a power-on password. System Configuration menu Select To do this Language Support Change the Setup Utility language. Boot Options Set the following boot options: Delay (sec.)―Set the delay for the ●...
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Select To do this Memory Test* Run a diagnostic test on system memory. *Available for AMD processors. 110 Chapter 5 Setup Utility...
Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 2.60 to 3.90 cm 1.02 to 1.54 in Width 33.40 cm 13.15 in Depth 23.70 cm 9.33 in Weight (with optical drive, hard drive, and battery) 2.50 g 5.50 lbs Input power Operating voltage 18.5 V dc —19.0 V dc...
Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.1-inch, WXGA, BrightView display specifications Metric U.S.
Hard drive specifications 250-GB* 160-GB* 120-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 102 g 102 g 102 g 102 g Interface type SATA SATA SATA SATA Transfer rate Synchronous (maximum)
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card† DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. †Not assigned for computer models with AMD processors.
System interrupt specifications—AMD processors Hardware IRQ System function ISA0 High precision event timer ISA1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard ISA8 High precision event timer ISA12 Alps Pointing-device (2 way) ISA13 Numeric data processor ISA14 ATA Channel 0 ISA15 ATA Channel 1 PCI5 Ricoh OHCI Compliant IEEE 1394 Host Controller...
System memory map specifications—AMD processors Memory address System function 000A0000 - 000BFFFF nVidia MCP67M 000A0000 - 000BFFFF PCI bus 000C0000 - 000C3FFF PCI bus 000C4000 - 000C7FFF PCI bus 000C80000 - 00CBFFF PCI bus 000CC000 - 000CFFFF PCI bus 000D000 - 00D3FFF PCI bus 000D4000 - 000D7FFF PCI bus...
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Memory address System function F6486000 - F6486FFF Standard OpenHCD USB Host Controller F6487000 - F6487FFF Standard OpenHCD USB Host Controller F6488000 - F6488FFF nVidia nForce Networking Controller F6489000 - F64890FF Standard Enhanced PCI to USB Host Controller FF6489400 - F64894FF Standard Enhanced PCI to USB Host Controller F6489800 - F648980F nVidia nForce Networking Controller...
Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 417109-001 for computers with Intel processors, 455867-001 for computers with AMD processors, and the Display Screw Kit, spare part number 417105-001 for computers with Intel processors, 455868-001 for computers with AMD processors.
Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: (1) Two captive screws (secured by C-clips) that secure the hard drive cover to the computer (2) Two captive screws (secured by C-clips) that secure the memory module compartment cover to the computer (3) One captive screw (secured by a C-clip) that secures the wireless module compartment cover to the computer...
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the hard drive to the computer Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure Phillips PM2.5×4.0 screw 127...
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Where used: One screw that secures the USB board to the computer Where used: 2 screws that secure the speaker assembly to the computer Where used: 2 screws that secure the system board to the computer 128 Chapter 7 Screw listing...
Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw 129...
Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the WLAN module to the computer in the wireless module compartment 130 Chapter 7 Screw listing...
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Where used: 2 screws that secure the optical drive bracket module to the optical drive Where used: 2 screws that secure the top cover to the computer Where used: 5 screws that secure the TouchPad assembly to the top cover Where used: 2 screws that secure the wireless switch board to the computer Phillips PM2.0×3.0 screw 131...
Phillips PM2.5×9.0 screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) Two screws that secure the switch cover to the computer (3) One screw that secures the display assembly to the computer 132 Chapter 7 Screw listing...
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Where used: 7 screws that secure the top cover to the computer Where used: One screw that secures the top cover to the computer Phillips PM2.5×9.0 screw 133...
Black Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Silver 7.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the keyboard to the computer 134 Chapter 7 Screw listing...
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Where used: 5 screws that secure the display assembly to the computer Where used: 8 screws that secure the display bezel to the display assembly Black Phillips PM2.5×7.0 screw 135...
Black Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: 3 screws that secure the switch cover to the computer Where used: 3 screws that secure the top cover to the computer 136 Chapter 7 Screw listing...
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Where used: One screw that secures the modem module to the computer Black Phillips PM2.0×5.0 screw 137...
Black Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Silver 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display inverter to the display enclosure Where used: One screw that secures the display inverter to the display inverter bracket 138 Chapter 7 Screw listing...
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Where used: 4 screws that secure the display hinges to the display enclosure Where used: One screw that secures the display switch module to the display enclosure Where used: One screw that secures the audio board to the computer Black Phillips PM2.5×5.0 screw 139...
Silver Phillips PM2.0×2.0 screw Color Quantity Length Thread Head diameter Silver 2.0 mm 2.0 mm 3.5 mm Where used: 2 screws that secure the TouchPad to the TouchPad bracket 140 Chapter 7 Screw listing...
Black Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the ExpressCard assembly to the system board Black Phillips PM2.0×4.0 screw 141...
Black Phillips PM2.0x3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the camera module bracket to the camera module 142 Chapter 7 Screw listing...
Phillips PM2.0×13.0 captive screw Color Quantity Length Thread Head diameter Silver 13.0 mm 2.0 mm 5.0 mm Where used: 4 captive screws that secure the fan/heat sink assembly to the system board (secured by C-clips) Phillips PM2.0×13.0 captive screw 143...
Backup and Recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Back up your information regularly to protect your important system files. ●...
Back up suggestions Create system restore points using the Windows System Restore feature. ● ● Store personal files in the Documents folder and back up these folders periodically. Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. ●...
Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start > Control Panel > System and Maintenance > System. In the left pane, click System protection.
Reinstalling software programs and drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager allows you to reinstall it. NOTE: Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback capabilities.
Deleting the recovery partition on the hard drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.
Connector pin assignments Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) Signal Audio signal in Audio signal in Ground 150 Chapter 9 Connector pin assignments...
External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 151...
S-Video-out Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Universal Serial Bus Signal +5 VDC Data - Data + Ground S-Video-out 153...
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...
Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 160 Chapter 11 Recycling...
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Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
Index Symbols/Numerics battery light 11 changing the Setup Utility 1394 port, location 14 battery release latch 17 language 106 bezel chipset, product description 2 illustrated 27 closing the Setup Utility 108 AC adapter, spare part spare part number 27, 39, CMOS clearing 50 numbers 34, 36, 37 42, 43, 74...
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display switch module external monitor port dedicated video memory 109 illustrated 28 location 14 Diagnostics menu 109 removal 75 pin assignments 151 Digital Media Slot 14 spare part number 28 Digital Media Slot light 14 spare part numbers 37 fan/heat sink assembly diskette drive docking support, product removal 100...
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97 spare part number 28, 37, battery 11 spare part number 42 41, 75 caps lock 11 monitor port HP slipcase drive 11 location 14 spare part number 42 media button 11 pin assignments 151 num lock 11 mouse, spare part numbers 34,...
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power connector cable removal/replacement Security menu 109 removal 94 preliminaries 45 selecting 107 spare part number 23, 37, procedures 51 starting 106 40, 94 restore points 145 System Configuration power cord set requirements 154 RF input adapter cable without menu 109 power cord, spare part ferrite 36 using advanced features 108...
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TouchPad Wireless Antenna Kit, spare part removal 83 number 28, 37, 77 spare part number 21, 40, wireless light 13 42, 83 wireless module compartment 17 TouchPad components wireless module compartment cover left button 12 illustrated 30 light 12 removal 59 on/off button 12 wireless switch 13 right button 12...
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