Before Contacting Service Personnel - Samsung SP-H700 Owner's Instructions Manual

Before Contacting Service Personnel

If this projector does not operate properly, check the following first.
If the problem is continues, contact your dealer.
Installation and Connection
Symptoms
No Power.
Be sure that the power cord in place and the power switch
on the rear side of the projector is turned on "-".
Be sure to make the projection beam perpendicular to the
Image is distorted or
trapezoidal.
screen and adjust the focus using the Zoom Knob and the
Focus Ring. Avoid to use the V-Keystone function if possible.
Want to install
Ceiling bracket is an optional accessory.
projector on ceiling.
Please contact your dealer.
Image is distorted or Be sure that the connection cable (video) is properly
trapezoidal.
connected to the proper port. Unless they are connected
properly, the device is not available.
Menu and Remote Control
Symptoms
Remote control does
Be sure that the proper external source is selected.
not work.
Check batteries of the remote control. If there is a
problem, replace them with recommended ones.
Check the angle and distance between the remote control
and the projector. Be sure that there is no obstacle
between the projector and the remote control that may
block the signal.
Direct lighting of 3-way light bulbs or other lighting
device on the remote sensor of the projector may affect the
sensitivity and cause the remote control to malfunction.
Some of Menu functions
Refer to the user manual. Some functions are locked
do not work.
depending on sources and type of the input signal.
68
Troubleshooting Note
Page 15
Pages
16~20
Pages
23~25
Troubleshooting Note
Page 26
Page 12
Page 13
Pages
23~26
Screen and External Source
Symptoms
Cannot see picture
Be sure that the power cord of the projector is in place.
images.
Be sure that the proper input source is selected.
Be sure that cable is properly connected to the rear panel
of the projector.
Check the Remote Control batteries.
Be sure that the Color, Brightness settings are not at their
lower limit.
Poor color.
Adjust the Color and Brightness.
Images are not clear.
Adjust the focus.
Check that the projection distance is either too far or too
near to the screen.
Strange noise.
Contact your service personnel if the noise continues due
to defective parts.
Repair indicator is on. Refer to instructions on lamp and repair.
Lines appear on screen. Noisy lines may appear for PC mode in case of frequency
discrepancy. Adjust the vertical frequency of your video
card on the advanced display property.
Green appears on the
Be sure to properly connect the external devices.
screen. Especially, connect the component (Y, Pb, Pr) cables
matching the color codes.
Cannot see the picture
Be sure that the proper operation of the external device.
from the external Adjustable items of the Custom Picture Menu are properly
set.
devices.
Only blue screen
Be sure to properly connect the external devices.
appears.
Check the connection cables again.
Screen appears in
Adjustable items of the Custom Picture Menu are
black and white or
properly set.
odd color/screen is too
Execute Factory Default if you want to restore the factory
dark or bright.
default setting values.
Troubleshooting Note
Page 15
Page 26
Pages
23~25
Page 12
Page 31
Page 31
Page 16
Page
19~20
Page 9
Page 63
Pages
23~25
Pages
26, 31
Pages
26,
23~25
Page 31
Page 48
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