Phonak myPilot User Manual page 18

Using myPilot
40 cm (16")
In the event that the readout process fails, for example
because the hearing instruments are out of range,
myPilot will indicate this by showing question marks
instead of hearing instrument batteries in the
My instruments screen. Subsequently, the Home screen
will show the previous volume and program settings.
Restart readout process or refer to Troubleshooting
section.
Program ambiguity
There may be situations where myPilot cannot display
the hearing program consistently. If, for example,
you change the hearing program on one of your hearing
instruments manually, the next time you initiate the
readout process on your myPilot, the screen will
alternate between the left & right hearing programs
detected, together with the following symbol:
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