Epson EMP-1825 Operation Manual page 87

Troubleshooting
f The projector is not found when EMP NS Connection is started
Check
Is the wireless LAN unit connected?
For Wireless LAN
Is the projector's configuration menu open?
Are the computer's LAN card and the built-in LAN
function available?
Is the SSID the same as that of the access point?
Quick Connection Mode
Is the DHCP function for wired LAN turned ON?
Quick Connection Mode
Was the network adapter used selected correctly with
EMP NS Connection?
For wireless LAN connection, is the wireless LAN
setting enabled when the computer is in power save
mode?
Are there any obstacles between the access point and
the computer or projector?
For Wireless LAN
Is the computer's wireless LAN electromagnetic wave
set to low?
Does the wireless LAN conform to 802.11g, 802.11b,
or 802.11a?
Is the firewall turned off, or has the firewall been
registered as an exception?
Check that the wireless LAN unit is securely connected.
While the configuration menu is displayed, network connection becomes invalid. Close the configuration
menu and return to the EasyMP standby screen.
Check that LAN is valid by checking "Control Panel" -"System" in the device manager and so on.
Set an SSID that is different from that of the access point. s
Only)"
Turn OFF the "DHCP" setting for "Wired LAN" from the configuration menu. s
Menu (EMP-1825 Only)"
If the computer has multiple LAN environments, it cannot connect unless the network adapter is selected
correctly. When using a computer running Windows, start EMP NS Connection, and select the network
adapter you are using from "Set options" -"Switch LAN". s
Enable the wireless LAN.
Sometimes the electromagnetic wave situation prevents the projector from being found in a search. Check for
any obstacles between the access point and the computer or projector, and change their position to improve
the electromagnetic wave situation.
Set the electromagnetic wave strength to maximum.
It is only compatible with standards 802.11g, 802.11b, and 802.11a, and not with other standards such as
802.11.
When you do not wish to turn off the firewall or register the firewall as an exception, make the necessary
settings to open the ports.
The ports used by EMP NS Connection are "3620", "3621", and "3629".
Remedy
User's Guide "Network Menu (EMP-1825
User's Guide "Network
p.42
87