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Troubleshooting Guide
SYMPTOM
No sound
Not loud enough
Squealing
Sound not clear or
distorted
If there are any other problems not mentioned in this guide,
please contact your hearing care professional.
CAUSE
• Stand By Mode
• Not turned on
• Dead battery
• Battery improperly inserted
• Blocked sound outlet filter
• Change in hearing
• Excessive ear wax
• Blocked sound outlet filter
• Volume set too low
• Instrument not inserted correctly
• Dual Stabilizer II needs re-initialization
• Build-up of earwax
• Instrument settings not optimal
• Weak battery
• Hearing instrument damaged
• Hearing instrument settings not optimal
POSSIBLE REMEDY
• Re-activate by pushing the programme selector once
• Turn on by closing the battery door
• Replace battery
• Insert battery properly
• Change filter or consult your hearing care professional
• Reinsert carefully or consult your hearing care professional
• Consult your physician
• Change filter or consult your hearing care professional
• Consult your hearing care professional
• Remove and reinsert
• Consult your hearing care professional
• Consult your physician
• Consult your hearing care professional
• Replace battery
• Consult your hearing care professional
• Consult your hearing care professional
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