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Brother MFC-8440 User Manual

Mfc-8440; mfc-8840d
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Download this manual See also: Service Manual, User Manual
USER 'S GUIDE
MFC-8440
MFC-8840D
Version B

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Summary of Contents for Brother MFC-8440

  • Page 1 USER ’S GUIDE MFC-8440 MFC-8840D Version B...

  • Page 2: Approval Information

    ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 4: Safety Precautions

    Safety precautions To use the MFC safely Save these instructions for later reference. WARNING There are high voltage Do not handle the plug with wet electrodes inside the machine. hands. Doing this might cause Before you clean the MFC or an electrical shock.
  • Page 5 To prevent injuries, be careful not to put your fingers in the area shown in the illustration. ■ When you move the MFC, grasp the side handholds that are under the scanner. Do NOT carry the MFC by holding it at the bottom.

  • Page 6: Choosing A Location

    Choosing a location Place your MFC on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the MFC near a telephone socket and a standard, grounded power outlet. Choose a location where the temperature remains between 10°...

  • Page 7: Quick Reference Guide

    Quick Reference Guide Sending faxes Press if you want to choose more settings and Automatic Transmission the LCD will return to the If it is not illuminated in Setup send menu. green, press —OR— Place the document face up Press to fax.
  • Page 8 Storing Speed-Dial numbers Press search the memory. Menu Press Start Press Enter a three-digit Speed-Dial number, and then press Making copies Enter a number (up to 20 Single copy digits), and then press Copy Press ) to Enter a name (up to 15 characters or leave it blank), illuminate it in green.

  • Page 9: Table Of Contents

    To load paper or other media in the paper tray..2-5 To load paper or other media in the manual feed tray (For MFC-8440)........2-7 To load paper or other media in the multi-purpose tray (MP tray) (For MFC-8840D) ......2-9 To use Automatic Duplexing for fax, copy and print operations (For MFC-8840D) .......
  • Page 10 On-screen programming ............. 3-1 User-friendly programming ..........3-1 Menu table ..............3-1 Memory Storage ............3-1 Navigation keys ..............3-2 Getting started ..............4-1 Initial Setup ............... 4-1 Setting the Date and Time .......... 4-1 Setting the Station ID..........4-2 Entering text ............
  • Page 11 Reception into memory..........5-6 Printing a fax from the memory ........5-7 Setting the Print Density ..........5-7 Advanced receiving operations ........5-8 Operation from extension telephones......5-8 For FAX/TEL mode only ..........5-8 Using a cordless external handset ......5-9 Changing the remote codes ........
  • Page 12 Advanced sending operations ........6-14 Composing the electronic Cover Page ..... 6-14 Composing your own comments ......6-15 Cover page for the next fax only......6-15 Send a cover page for all faxes ......6-16 Using a printed cover page........6-17 Broadcasting.............
  • Page 13 Printing reports ..............9-1 MFC settings and activity ..........9-1 Customizing the Transmission Verification Report ..9-1 Setting the Journal Period .......... 9-2 Printing reports ............9-3 To print a report ............9-3 Making copies ..............10-1 Using the MFC as a copier ..........10-1 Enter Copy mode............
  • Page 14 Troubleshooting and routine maintenance ..... 12-1 Troubleshooting ............. 12-1 Error messages ............12-1 Document jams............12-5 Document is jammed in the top of the ADF unit............12-5 Document is jammed inside the ADF unit....12-5 Paper jams..............12-6 Paper is jammed in the duplex tray (For MFC-8840D) ...........
  • Page 15 Specifications ..............S-1 Product description ............S-1 General................S-1 Print media ...............S-2 Copy .................S-2 General (continued)............S-2 Fax..................S-3 Scanner ................S-4 Printer ................S-5 Interfaces................S-5 Computer requirements ............S-6 Consumable items............S-7 Network (LAN) board (NC-9100h) ........S-8 Optional External Wireless Print/Scan Server (NC-2200w) ..............S-9 Index ..................I-1 Remote Retrieval Access card .......... R-1...

  • Page 16: Introduction

    Introduction Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your MFC-8440, MFC-8840D is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your MFC by taking a few minutes to read this Guide.

  • Page 17: Mfc Part Names And Operations

    Output Support Flap 3 Face-down Output Tray Support Flap with Extension 8 Document Cover 2 Front Cover Release Button 1 (MFC-8440) Manual Feed Tray (MFC-8840D) Multi-purpose 9 Power Switch Tray (MP Tray) 10 Front Cover 11 Paper Tray (Tray #1) No.

  • Page 18: Back View

    ■ Back view 16 ADF Cover 15 Face-up Output Tray (Back Output Tray) 17 Telephone Line Jack/Socket 14 AC Power Connector 18 USB Interface Connector 13 Duplex Tray (MFC-8840D) 19 Parallel Interface Connector 12 Paper Adjustment Lever 20 External Telephone for Duplex Printing Line Jack/Socket (MFC-8840D)
  • Page 19 ■ Inside view (Document cover open) 24 Document Cover 25 White Film 23 Scanner Lock Lever 22 Glass Strip 21 Document Guidelines 26 Scanner Glass No. Name Description Document Guidelines Use to center the document on the scanner glass. Glass Strip This is used to scan documents when using the ADF.

  • Page 20: Control Panel Overview

    Control panel overview MFC-8440 and MFC-8840D have similar control panel keys. INTRODUCTION 1 - 5...
  • Page 21 Shift Mode keys: To access memory locations 21 through 40 in the One-Touch keys hold down the Shift key. Lets you access Fax mode. One-Touch keys Copy These 20 keys give you instant access to 40 previously stored dial Lets you access Copy mode. numbers.
  • Page 22 Fax and telephone keys: Tel/R This key is used to have a telephone conversation having picked up the external handset in F/T pseudo-ringing etc. Also, use this key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX.
  • Page 23 ADF. Press to scroll through the menus and options. N in 1 (For MFC-8440) Also, you can use these keys to do N in 1 lets you copy 2 or 4 pages a numeral search for the names of onto one page.
  • Page 24 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the MFC. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. Stop/Exit Stops a fax, copy and scan operation or exits from the menu.

  • Page 25: Status Led Indications

    Status LED indications Status LED (Light Emitting Diode) will flash and change color depending on the MFC status. The LED indications shown in the table below are used in the illustrations in this chapter. LED status LED is off. LED is on. Green Yellow LED is blinking.
  • Page 26 If you cannot clear the error and see the same service call indication after turning the MFC back on, call your dealer or Brother authorized service center. Cover open The cover is open. Close the cover. (See Error messages on page 12-1.)

  • Page 27: About Fax Machines

    About fax machines Fax tones and handshake When someone is sending a fax, the MFC sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. Start You’ll hear them after you dial and press and they will continue for about 60 seconds after dialling.

  • Page 28: Ecm (Error Correction Mode)

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check a fax transmission while it is in progress. If the MFC detects errors during fax transmission, it resends the pages of the fax that had an error.

  • Page 29: Connecting The Mfc

    Connecting the MFC Connecting an external telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC as shown in the diagram below. Extension Telephone External Telephone (Example for the U.K.) Whenever this phone (or TAD) is in use, the LCD shows Telephone .

  • Page 30: Connecting An External Telephone Answering Device (Tad)

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the MFC, the TAD answers all calls and the MFC “listens” for fax calling (CNG) tones.

  • Page 31: Connections

    Do not connect a TAD elsewhere on the same phone line. (Example for the U.K.) Connections Plug the telephone line cord from the wall socket into the back of the MFC, in the socket labelled LINE. Plug the telephone line cord from your external TAD into the correct socket on the machine.

  • Page 32: Recording Outgoing Message (Ogm) On An External Tad

    Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.

  • Page 33: Using Extension Telephones (For U.k. Only)

    Using extension telephones (For U.K. only) It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order...
  • Page 34 EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INCOMING LINE INADVISABLE CONNECTION OF EXTENSION SOCKETS Fig. 1. DISCONNECT EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INCOMING LINE FAX MACHINE MUST BE PLUGGED INTO MASTER SOCKET RECOMMENDED CONNECTION OF EXTENSION SOCKETS Fig. 2. INTRODUCTION 1 - 19...

  • Page 35: Multi-Line Connections (Pbx)

    Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you.

  • Page 36: Paper

    MFC-8440 and MFC-8840D Manual feed tray MFC-8440 Multi-purpose tray (MP tray) MFC-8840D Optional lower tray (Tray #2) Option for MFC-8440 and MFC-8840D Recommended paper Plain Paper: Xerox Premier 80 g/m Xerox Business 80 g/m Mode DATACOPY 80 g/m IGEPA X-Press 80 g/m...

  • Page 37: Choosing Acceptable Paper

    Do not use ink jet paper. It may cause a paper jam and damage your MFC. The output quality depends on the paper type and paper brand. Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the MFC-8440 and MFC-8840D.

  • Page 38: Paper Capacity Of The Paper Trays

    Height: 116 to 406.4 mm (80 g/m (MFC-8840D) Manual feed tray Width: 69.8 to 220 mm Single sheet (MFC-8440) Height: 116 to 406.4 mm Paper tray (Tray #1) A4, Letter, Legal, B5 (ISO), 250 sheets B5 (JIS), Executive, A5, A6,...

  • Page 39: Paper Specifications For Each Paper Tray

    Paper specifications for each paper tray Model MFC-8440 MFC-8840D Paper Multi- Plain paper, Bond paper, types purpose Recycled paper, tray Envelope* , Labels* , and Transparency* Manual Plain paper, Bond paper, feed tray Recycled paper, Envelope, Labels, and Transparency Paper tray...

  • Page 40: How To Load Paper

    How to load paper To load paper or other media in the paper tray Pull the paper tray completely out of the MFC. While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. For Legal size paper, press the universal guide release button and pull out the back of the paper tray.
  • Page 41 Fan the stack of paper well to avoid paper jams and misfeeds. Put paper in the paper tray. Check that the paper is flat in the tray, below the maximum paper mark, and that the paper guide is flush against the paper stack.

  • Page 42: To Load Paper Or Other Media In The Manual Feed Tray (For Mfc-8440)

    To load paper or other media in the manual feed tray (For MFC-8440) When printing envelopes and labels you should only use the manual feed tray. Open the manual feed tray. Slide the paper guides to fit the paper size.
  • Page 43 When you put paper in the manual feed, please remember the following: ■ The side to be printed on must be face up. ■ Put the leading edge (top of the paper) in first and push it gently into the tray. ■...

  • Page 44: To Load Paper Or Other Media In The Multi-Purpose Tray (Mp Tray) (For Mfc-8840D)

    To load paper or other media in the multi-purpose tray (MP tray) (For MFC-8840D) When printing envelopes and labels you should only use the multi-purpose tray. Open the MP tray and lower it gently. Pull out and unfold the MP tray support flap. MP tray support flap PAPER 2 - 9...
  • Page 45 When loading paper in the MP tray, make sure it touches the back of the tray. ■ Make sure that the paper is straight and in the proper position on the MP tray. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.

  • Page 46: To Use Automatic Duplexing For Fax, Copy And Print Operations (For Mfc-8840D)

    To use Automatic Duplexing for fax, copy and print operations (For MFC-8840D) If you want to print on both sides of the paper using the Duplex feature for fax, copy or print, you will need to set the Paper Adjustment Lever to the size of paper you are using. This feature is available for A4, Letter or Legal size paper.

  • Page 47: On-Screen Programming

    On-screen programming User-friendly programming Your MFC is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your MFC.

  • Page 48: Navigation Keys

    Navigation keys * Access the menu * Go to the next menu level * Accept an option * Exit the menu by pressing repeatedly * Go back to the previous menu level * Scroll through the current menu level * Go back to the previous menu level * Go forward to the next menu level...
  • Page 49 The LCD will then show the next menu level. Press to scroll to your next menu selection. Press When you finish setting an option, the LCD shows Accepted . to scroll backward if you passed your choices or want to save keystrokes. The current setting is always the option with “...
  • Page 50 Plain Multi-purpose tray. Thick Thicker Transparency Sets the type of 2.Tray #1 Thin paper in paper tray (For Plain MFC-8440, this Thick menu doesn’t Thicker appear.) Transparency Sets the type of 3.Tray #2 Thin paper in paper tray (option) Plain...
  • Page 51 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Sets the size of paper 1.General 3.Paper Size 2.Tray #2 in paper tray #2. Setup (Continued) (option)
  • Page 52 4-13 1.General 7.Tray Use: Tray#1 Only will be used for copy. Setup Copy MP Only (Continued) (For Auto MFC-8440, this menu doesn't appear.) (If you have optional tray #2, see page 3-17.) — Selects the tray that 4-14 8.Tray Use: will be used for fax.
  • Page 53 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Receives fax 2.Fax 1.Setup 3.Fax Detect messages without Receive (Continued) pressing the Start (In Fax mode key.
  • Page 54 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Changes the 2.Fax 2.Setup Send 1.Contrast Auto lightness or darkness (Continued) (In Fax mode Light of faxes you send.
  • Page 55 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — You can set up your 6-15 2.Fax 2.Setup Send 8.Coverpage own comments for Note (Continued) (In Fax mode...
  • Page 56 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Sets the MFC to 2.Fax 5.Remote Fax 1.Fax forward fax Forward (Continued) messages.
  • Page 57 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Selects the Copy 10-19 3.Copy 1.Quality Text resolution for your Photo type of document. Auto —...
  • Page 58 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections — You can choose the 0.Initial 1.Receive Fax Only receive mode that Setup Mode Fax/Tel...
  • Page 59 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit If you installed optional LAN board (NC-9100h), the LCD shows the following LAN menu. Main Menu Submenu Menu Options Descriptions Page Selections You can choose the...
  • Page 60 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Specifies the IP 6.LAN 1.Setup 8.DNS Server Primary address of the TCP/IP (option) Secondary primary or secondary...
  • Page 61 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Selects the contents 6.LAN 3.Setup Mail 3.Header of the mail header to (option) Subject+From+To be printed.
  • Page 62 Press the Menu numbers. (ex. Press 1, 1 for Mode Timer) — — to select to select to accept exit Main Menu Submenu Menu Options Descriptions Page Selections Select On to use the 6.LAN 6.Setup Misc. 1.Netware MFC on a Netware (option) network.

  • Page 63: Menu Options

    If you have the optional paper tray, the LCD displays these Menu Menu options. ( (For MFC-8440 with the optional paper tray #2) Main Menu Submenu Menu Options Descriptions Page Selections — Select the tray that 4-13 1.General 7.Tray Use:...

  • Page 64: Getting Started

    Getting started Initial Setup Setting the Date and Time Your MFC displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. Menu Press 02.Date/Time...

  • Page 65: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number and telephone number to be printed on all fax pages that you send. It is important that you enter the fax and telephone numbers in the internationally standardised format, i.e.

  • Page 66: Entering Text

    Use the dial pad to enter your name (up to 20 characters). Press Stop/Exit Press The LCD will show the date and time. If the Station ID has already been programmed, the LCD will ask you to press to make a change or to exit without changing.

  • Page 67: Making Corrections

    Making corrections If you entered a letter incorrectly and want to change it, press move the cursor under the incorrect character. Then press Clear/Back . The letter above the cursor will be deleted. Re-enter the correct character. Repeating letters If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right before you press the key again.

  • Page 68: Pabx And Transfer

    PABX and TRANSFER The machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However, many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your fax can be connected to most types of PABX. The recall facility on the machine supports timed break recall only (TBR), PBXS normally can work with this for gaining access to an outside line, or for transferring a call to another extension: The feature works...

  • Page 69: General Setup

    General Setup Setting the Mode Timer The MFC has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the MFC takes after the last Copy or Scan operation before it returns to Fax mode.

  • Page 70: Setting The Paper Type

    Setting the Paper Type To get the best print quality, set the MFC for the type of paper you are using. For MFC-8440 Menu Press 12.Paper Type ▲ Plain —OR— Thick If you have the optional paper tray, ▼ Thicker...

  • Page 71: Setting The Paper Size

    Setting the Paper Size You can use eight sizes of paper for printing copies: A4, letter, legal, executive, A5, A6, B5 and B6 and three sizes of paper for printing faxes: A4, letter and legal. When you change the size of paper in the MFC, you will need to change the setting for Paper Size at the same time so your MFC can fit an incoming fax or reduced copy on the page.

  • Page 72: Setting The Ring Volume

    Setting the Ring Volume You can adjust the ring volume when your MFC is idle (not being used). You can turn the ring Off or you can select the ring volume level. Menu Press 14.Volume 1.Ring Press to select ▲ ( Low , Med , High or Off ).

  • Page 73: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the MFC’s one-way speaker volume. Menu Press 14.Volume 3.Speaker Press to select ▲ ( Low , Med , High or Off ). ▼ High ▲▼ Select & Set Press Stop/Exit Press Turning on Automatic Daylight Savings Time You can set the MFC to change automatically for Daylight Savings Time.

  • Page 74: Sleep Time

    Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the MFC, while it is idle. You can choose how long the MFC is idle (from 00 to 99 minutes) before it goes into sleep mode.

  • Page 75: Power Save

    Power Save Setting Power Save mode reduces power consumption. If Power Save Mode is switched On , when the MFC is idle and the scanner lamp is turned off, it drops into power save mode in approx. 10 minutes automatically. In the Power Save Mode, you cannot use the fax detect function or remote activation.

  • Page 76: Setting The Tray Use For Copy Mode

    Setting the Tray Use for Copy mode If your MFC is a MFC-8440 without the optional tray #2, you can skip this setting. MFC-8440 The default setting of Auto allows * your MFC to choose the optional Tray #2 when paper is out in Tray #1 or * when the size of the document will fit best on the paper in Tray #2.

  • Page 77: Setting The Tray Use For Fax Mode

    Auto Reduction. (See Printing a reduced incoming fax (Auto Reduction) on page 5-5.) Setting the LCD Contrast You can change the contrast to help the LCD look lighter or darker. Menu (MFC-8440) Press 19.LCD Contrast Menu (MFC-8840D) Press —OR—...

  • Page 78: Initial Setup Depending On Your Country

    Initial Setup depending on Your Country Setting Tone or Pulse dialling mode (Except for the Nordic Countries) Your machine comes set for Tone dialling service (multi-frequency). If you have Pulse dialling service (rotary), you need to change the dialling mode. Menu Press 04.Tone/Pulse...

  • Page 79: Setup Receive

    Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your MFC. You can choose the mode that best suits your needs. How it works When to use it The MFC automatically For dedicated fax lines. Fax Only* answers every call as a (automatic receive)

  • Page 80: To Select Or Change Your Receive Mode

    To select or change your Receive Mode Menu Press 01.Receive Mode ▲ Fax Only Press to select Fax Fax/Tel Only , Fax/Tel , External TAD ▼ External TAD or Manual . ▲▼ Select & Set Press Stop/Exit Press If you are changing the Receive Mode while in another operation, the LCD will return to that operation.

  • Page 81: Setting The F/T Ring Time (Fax/Tel Mode Only)

    Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the MFC will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the MFC prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.

  • Page 82: Fax Detect

    Fax Detect Start When you use this feature, you don’t have to press or the Remote Activation Code when you answer a fax call. Selecting On allows the MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear ‘chirps’...

  • Page 83: Printing A Reduced Incoming Fax (Auto Reduction)

    Printing a reduced incoming fax (Auto Reduction) If you choose On , the MFC automatically reduces an incoming fax to fit on one page of letter, legal or A4 size paper, regardless of the paper size of the document. The MFC calculates the reduction ratio by using the page size of the document and your Paper Size setting Menu If it is not illuminated in green, press...

  • Page 84: Reception Into Memory

    Reception into memory As soon as the paper tray becomes empty during fax reception, the screen will display Check Paper ; please put some paper in the paper tray. (See Quick Setup Guide.) If the Memory Receive switch is ON at this time… The current fax reception will continue, with the remaining pages being stored in memory, if it is available.

  • Page 85: Printing A Fax From The Memory

    Printing a fax from the memory If you set Fax Storage to ON for Remote Retrieval, you can still print a fax from the memory when you are at your MFC. (See Setting Fax Storage on page 8-2.) Menu Press 25.Remote Fax Opt 4.Print Document Start...

  • Page 86: Advanced Receiving Operations

    Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your MFC take the call by using the Remote Activation Code. When you press the Remote Activation Code , the MFC starts to receive a fax.

  • Page 87: Using A Cordless External Handset

    Using a cordless external handset If your cordless telephone is connected to the correct socket on the MFC and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the MFC Tel/R answer first, you will have to go to the MFC so you can press to transfer the call to the cordless handset.

  • Page 88: Polling

    Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.

  • Page 89: Setup For Polling Receive With Secure Code

    Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. If it is not illuminated in green, press Menu Press 21.Setup Receive 8.Polling RX Press to select ▲...

  • Page 90: Sequential Polling

    Sequential Polling The MFC can request documents from several fax units in a single operation. You just specify several destinations in Step 4. Afterward, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu Press Press to choose Standard , Secure or Timer .

  • Page 91: Setting Duplex Printing For Fax Mode (For Mfc-8840D)

    Setting Duplex printing for Fax mode (For MFC-8840D) If you set Duplex to On for fax receive, the MFC prints received faxes on both sides of the paper. You can use three sizes of paper for this function - letter, legal and If it is not illuminated in green, press Menu Press...

  • Page 92: Telephone Services

    Telephone services BT Call Sign (For U.K. Only) This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing.

  • Page 93: Setup Send

    Setup Send How to Fax You can send faxes from the ADF (Automatic Document Feeder) or from the scanner glass. Enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax.

  • Page 94: Faxing From The Adf

    Faxing from the ADF ADF Document If it is not illuminated in Support Extension green, press Document ). Pull out the ADF Output Support Document Support Flap Extension. Unfold the ADF Document Output Support Flap. Fan the pages well and stagger them at an angle.

  • Page 95: Faxing From The Scanner Glass

    Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. The documents can be up to letter, A4 or legal size (216 Stop/Exit mm to 356 mm). To cancel, press If it is not illuminated in green, press ).
  • Page 96 To send a single page, press Flatbed Fax: Start press again).The MFC starts Next Page? ▲ 1.Yes sending the document. ▼ 2.No(Send) —OR— ▲▼ Select & Set To send more than one page, press and go to Step 6. Place the next page on the Flatbed Fax: scanner glass.

  • Page 97: Faxing Legal Size Documents From The Scanner Glass

    Faxing legal size documents from the scanner glass When documents are legal size, you need to set the size to Legal . If you do not, the bottom portion of the faxes will be missing. If it is not illuminated in green, press Menu Press Press...

  • Page 98: Automatic Transmission

    Automatic transmission This is the easiest way to send a fax. If it is not illuminated in green, press ). Place the document face up in the ADF, or face down on the scanner glass. Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search.

  • Page 99: Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: cover page, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not Menu illuminated in green, press ) before pressing...

  • Page 100: Contrast

    Contrast If your document is very light or very dark, you may want to set the contrast. Use Light to make the fax darker. Use Dark to make the fax lighter. If it is not illuminated in green, press ). Place the document face up in the ADF, or face down on the scanner glass.

  • Page 101: Fax Resolution

    Fax Resolution When you have a document in the ADF or on the scanner glass you Resolution can use the key to change the setting temporarily (for this fax only). If it is not illuminated in green, press Resolution Press repeatedly until the LCD shows the setting you want.

  • Page 102: Dual Access

    Dual Access You can dial a number, and begin scanning the fax into memory— even when the MFC is receiving, sending or printing a fax from memory. The LCD shows the new job number. If you get a Out of Memory message while scanning the first Stop/Exit page of a fax, press to cancel scanning.

  • Page 103: Real Time Transmission

    Real Time Transmission When you are sending a fax, the MFC will scan the documents into the memory before sending. Then, as soon as the phone line is free, the MFC will start dialling and sending. If the memory becomes full, the MFC will send the document in real time (even if Real Time TX is set to Off ).

  • Page 104: Checking Job Status

    Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu Press 26.Remaining Jobs ▲ #001 12:34 BROTHER If you have more than one job #002 15:00 BIC waiting, press ▼ #003 17:30 ABCDEFG scroll through the list.

  • Page 105: Cancelling A Scheduled Job

    Cancelling a scheduled job You can cancel a fax job that is stored and waiting in memory. Menu Press 26.Remaining Jobs ▲ #001 12:34 BROTHER Any jobs that are waiting will #002 15:00 BIC appear on the LCD. ▼ #003 17:30 ABCDEFG ▲▼...

  • Page 106: Advanced Sending Operations

    Advanced sending operations Composing the electronic Cover Page The Cover Page is created at the receiving machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you’re dialling manually, the name is left blank. The Cover Page shows your Station ID and the number of pages you’re sending.

  • Page 107: Composing Your Own Comments

    Composing your own comments You can set up two comments of your own. If it is not illuminated in green, press Menu Press 22.Setup Send 8.Coverpage Note Press to choose 5 or ▲ 6 for your own comment. ▼ ▲▼ Select &...

  • Page 108: Send A Cover Page For All Faxes

    Enter two digits to show the number of pages you are sending. Press (For example, press for 2 pages or enter to leave the number of pages blank. If you make a mistake, press to back up and re-enter the number of pages.) Press if you want to choose more settings and the LCD will return to the Setup Send menu.

  • Page 109: Using A Printed Cover Page

    Using a printed cover page If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. If it is not illuminated in green, press Menu Press Press to select...
  • Page 110 ■ Stop/Exit If the memory is full, press to stop the job or if more Start than one page has been scanned, press to send the portion that is in the memory. If it is not illuminated in green, press ).

  • Page 111: Overseas Mode

    Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off. If it is not illuminated in green, press ).

  • Page 112: Delayed Fax

    Delayed Fax During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 3. Press to accept it, or enter another time for the faxes to be sent.

  • Page 113: Delayed Batch Transmission

    Delayed Batch Transmission Before sending the delayed faxes, your MFC will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

  • Page 114: Setup For Polled Transmit With Secure Code

    Start To send a single page, press (or press again), wait for the fax to be polled. —OR— To send more than one page, press and go to Step 8. Place next page on the scanner glass. Press The MFC starts scanning and returns to Step 7. (Repeat Step 7 and 8 for each additional page.) The document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by using the...

  • Page 115: Memory Security

    Press The MFC starts scanning and returns to Step 8. (Repeat Step 8 and 9 for each additional page.) You can use Secure Polling only with another Brother fax machine. Memory Security Memory Security lets you prevent unauthorized access to the MFC.

  • Page 116: Setting Up The Password

    Setting up the password If you forget the Memory Security password, please call your Brother dealer for service. Menu Press 20.Miscellaneous 1.Mem Security Enter a 4-digit number for the password. New Passwd:xxxx Enter & Set Key Press If you are entering the password for the first time, the LCD shows Verify: .

  • Page 117: Auto Dial Numbers And Dialling Options

    Auto Dial numbers and dialling options Storing numbers for easy dialling You can set up your MFC to do three types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. If you lose electrical power, the auto dial numbers that are in the memory will not be lost.
  • Page 118 Enter a number (up to 20 digits). Press ■ If you want to enter a pause in the dialling sequence (for Redial/Pause example, to access an outside line), press as you are entering the digits. Redial/Pause Each key press of enters a 3.5 second pause when the number is dialled, and a dash appears on the screen.

  • Page 119: Storing Speed-Dial Numbers

    Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will Search/Speed Dial only have to press a few keys ( , the Start three-digit number, and ). The MFC can store 300 Speed-Dial numbers. Menu Press 23.Set Quick-Dial 2.Speed-Dial...

  • Page 120: Changing One-Touch And Speed-Dial Numbers

    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...

  • Page 121: Setting Up Groups For Broadcasting

    Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax Start numbers by pressing only a One-Touch key and Search/Speed Dial Start , the three-digit location and First, you'll need to store each fax number as a One-Touch or...
  • Page 122 To include One-Touch or Speed-Dial numbers in the Group, enter them as if you were dialling. For example, for One-Touch key , press One-Touch key Search/Speed Dial For Speed-Dial location 009, press , then press on the dial pad. The LCD shows 005 , #009 .

  • Page 123: Dialling Options

    Dialling options When you dial using an auto dial number, the LCD shows the name and fax number you’ve stored. Search You can search for names you have stored in the One-Touch and Speed-Dial memory. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.) If it is not illuminated in green, press ).

  • Page 124: Speed-Dialling

    Speed-Dialling If it is not illuminated in green, press ). Place the document face up in the ADF, or face down on the scanner glass. Search/Speed Dial Press , #, and then the three-digit Speed-Dial number. (See Storing Speed-Dial numbers on page 7-3.) Start Press...

  • Page 125: Access Codes And Credit Card Numbers

    Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.

  • Page 126: Pause

    Pause Redial/Pause Press to insert a 3.5-second pause between Redial/Pause numbers. If you are dialling overseas, you can press as many times as needed to increase the length of the pause. Tone or Pulse If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below.

  • Page 127: Remote Fax Options

    Remote Fax Options Fax Forwarding After you have selected Fax Forwarding, Fax Storage is set to On automatically. Programming a Fax Forwarding number When Fax Forwarding is set to On , your MFC stores the received fax in the memory. Then it dials the fax number you've programmed and forwards the fax message.

  • Page 128: Setting Fax Storage

    Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Remote Retrieval operations. The LCD will show when you have a fax stored in memory. Menu Press 25.Remote Fax Opt 2.Fax Storage...

  • Page 129: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu Press 25.Remote Fax Opt...

  • Page 130: Remote Retrieval

    Remote retrieval You can call your MFC from any telephone or fax machine using touch tone, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.

  • Page 131: Remote Commands

    Remote commands Follow the commands below to access features when you are away from the MFC. When you call the MFC and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Fax...

  • Page 132: Retrieving Fax Messages

    Retrieving fax messages Dial your fax number. When your MFC answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by...

  • Page 133: Printing Reports

    Printing reports MFC settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu Press 24.Report Setting —OR— 1.XMIT Report 2.Journal Period Menu Press ▲▼ Select & Set Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.

  • Page 134: Setting The Journal Period

    Setting the Journal Period You can set the MFC to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the Steps on the next page. The default setting is Every 50 Faxes .

  • Page 135: Printing Reports

    4.XMIT Verify last transmission. Lists your settings. 5.System Setup You can print an accessories order form to fill out 6.Order Form and send to Brother dealer. To print a report Menu Press Press to select the report you want. Press —OR—...

  • Page 136: Making Copies

    Making copies Using the MFC as a copier You can use your MFC as a copier, making up to 99 copies at a time. Enter Copy mode (Copy) Before making copies, make sure that is illuminated (Copy) in green. If it is not, press to enter Copy mode.

  • Page 137: Temporary Copy Settings

    Tray Select Sort N in 1 Duplex/N in 1 (For MFC-8440) or (For MFC-8840D). These settings are temporary, and the MFC returns to Fax mode 1 minute after it finishes copying. If you want to use these temporary settings again, place the next document in the ADF or on the scanner glass within that time.

  • Page 138: Making A Single Copy From The Adf

    Making a single copy from the ADF (Copy) Press to illuminate it in green. Place the document face up in the ADF. Start Press Do NOT pull on the document while copying is in progress. Stop/Exit To stop copying and eject the document, press Making multiple copies from the ADF (Copy) Press...

  • Page 139: Single Or Multiple Copies Using The Scanner Glass

    Single or multiple copies using the scanner glass You can make multiple copies using the scanner glass. Multiple copies will be stacked (all copies of page 1, then all copies of page 2, and so on). Use the Temporary Copy keys to choose more settings. (See Using the Copy keys (Temporary settings) on page 10-6.) (Copy) Press...

  • Page 140: Out Of Memory Message

    Out of Memory message If the Out of Memory message Out of Memory Stop/Exit appears, press to cancel or Copy:Press Start Start press to copy scanned pages. Quit:Press Stop You will need to clear some jobs from the memory before you can continue. To gain extra memory, you can turn off Fax Storage.

  • Page 141: Using The Copy Keys (Temporary Settings)

    Using the Copy keys (Temporary settings) When you want to change the settings only for the next copy, use the Temporary Copy keys. Temporary Copy keys You can use different combinations. The large LCD shows your current Copy mode settings. Enlg/Red:100% Duplex / N in 1 Quality :Auto...

  • Page 142: Enlarge/Reduce

    Enlarge/Reduce You can select the following enlargement or reduction ratios. Auto sets the MFC to calculate the reduction ratio that fits the size of your paper. Custom allows you to enter a ratio from 25% to 400%. Enlarge/Reduce Press 100% 104% (EXE →...
  • Page 143 Press to select the enlargement or reduction ratio you want. Press —OR— You can select Custom and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . Press (For example, press to enter 53% .) Start Press —OR—...

  • Page 144: Quality (Type Of Document)

    Quality (type of document) You can select the Quality for your type of document. The default setting is Auto , which is used for documents that contain both text and photographs. Text is used for documents containing only text. Photo is used for copying photographs. (Copy) Press to illuminate it in green.

  • Page 145: Contrast

    Contrast You can adjust copy contrast to make copies darker or lighter. (Copy) Press to illuminate it in green. Place the document face up in the ADF, or face down on the scanner glass. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 146: Tray Select

    Press Auto #1 (XXX)* #2 (XXX)* MP Tray Menu * XXX is the paper size you set in For MFC-8440 the LCD displays the tray use selections only if the optional paper tray is installed. MAKING COPIES 10 - 11...

  • Page 147: Duplex/N In 1

    Finished Layout Press — N in 1 2 in 1 (P) Duplex/N in 1 (MFC-8840D) 2 in 1 (L) N in 1 (MFC-8440) 4 in 1 (P) 4 in 1 (L) — Duplex(1 in 1) Portrait1 (MFC-8840D) Portrait2 Single Sided...
  • Page 148 Level 1 Level 2 Option document Finished Layout Press — Duplex(2 in 1) Portrait1 Duplex/N in 1 (MFC-8840D) (MFC-8840D) Portrait2 N in 1 (MFC-8440) Landscape1 Landscape2 — Duplex(4 in 1) Portrait1 (MFC-8840D) Portrait2 Landscape1 Landscape2 — Poster — — —...

  • Page 149: Duplex/N In 1 Copy

    Duplex/N in 1 copy N in 1 copy You can save paper by copying either two or four pages onto one page. Please make sure paper size is set to A4 , Letter or Legal . Copy Press ) to illuminate it in green. Place the document face up in the ADF, or face down on the scanner glass.

  • Page 150: Poster

    After all the pages of the document have been scanned, select and press , or press , to print the copies. ■ ( P ) means Portrait and ( L ) means Landscape. ■ You can also combine the N in 1 and Duplex operations. (See Duplex (2 in 1) and Duplex (4 in 1) (For MFC-8840D) on page 10-18.) ■...

  • Page 151: Duplex (1 In 1) (For Mfc-8840D)

    Duplex (1 in 1) (For MFC-8840D) Make a double-sided copy from a single-sided document Copy Press ) to illuminate it in green. Place the document face up in the ADF, or face down the scanner glass. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 152 Make a double-sided copy from a double-sided document Copy Press ) to illuminate it in green. Place the document face up in the ADF. Duplex/N in 1 Press to select Duplex(1 in 1) . Press Press to select Portrait2 or Landscape1 . Press Press to select Double Sided for the document.

  • Page 153: Duplex (2 In 1) And Duplex (4 In 1)

    Duplex (2 in 1) and Duplex (4 in 1) (For MFC-8840D) (Copy) Press to illuminate it in green. Place the document face up in the ADF, or face down on the scanner glass. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 154: Changing The Default Copy Settings

    Changing the default copy settings You can adjust the copy settings that are shown in the chart. These settings will stay until you change them again. Submenu Menu Selections Options Factory Settings 1 . Quality — Text Auto Photo Auto 2 .

  • Page 155: Important Information

    Important information IEC 60825 Specification This machine is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where required. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.

  • Page 156: For Your Safety

    The purpose of the International E Program is to NERGY promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY TAR ® that this product meets the E guidelines for energy NERGY efficiency.

  • Page 157: Important Safety Instructions

    Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Switch off before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table.
  • Page 158 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: ■ When the power cord is damaged or frayed. ■ If liquid has been spilled into the product. ■ If the product has been exposed to rain or water. ■...

  • Page 159: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2004 Brother Industries, Ltd. All rights reserved.

  • Page 160: Troubleshooting And Routine Maintenance

    Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the MFC. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your MFC identifies the problem and displays an error message.
  • Page 161 Please close the jam clear cover. Fuser Open (See Paper jams on page 12-6.) MFC has a mechanical problem. Call Brother or your dealer for Machine Error service. You tried to make duplex printing with duplex Install the duplex tray correctly.
  • Page 162 ERROR MESSAGES ERROR CAUSE ACTION MESSAGE You tried to access a One-Touch or Set up the One-Touch or Speed-Dial Speed-Dial number that is not programmed. number. (See Storing One-Touch Registered Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.) You can’t store data in the memory.
  • Page 163 If the MFC cannot reset itself and return to the date and time prompt, it will display Machine Error XX. Then contact your Brother dealer for service. Toner cartridge is not installed. Reinstall the toner cartridge.

  • Page 164: Document Jams

    Document jams Based upon where the document is jammed, follow the appropriate set of instructions to remove it. Document is jammed in the top of the ADF unit. Take out any paper from the ADF that is not jammed. Lift the ADF cover. Pull the jammed document out to the right.

  • Page 165: Paper Jams

    Paper jams To clear paper jams, please follow the steps in this section. WARNING After you have just used the MFC, some parts inside the MFC are extremely hot. When you open the front cover or back output tray of the MFC, never touch the shaded parts shown in the following diagram.
  • Page 166 Pull the paper tray completely out of the MFC. Pull the jammed paper up and out of the MFC. Press the cover release button and then open the front cover. Pull out the drum unit assembly. Pull the jammed paper up and out of the MFC.
  • Page 167 WARNING To prevent damage to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. If you have to pull the paper toward the back of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts.
  • Page 168 WARNING After you have just used the MFC, some internal parts of the MFC are extremely HOT! Wait for the MFC to cool down before you touch the internal parts of the MFC. HOT! Back view Open the jam clear cover (fuser cover). Pull the jammed paper out of the fuser unit.

  • Page 169: Paper Is Jammed In The Duplex Tray (For Mfc-8840D)

    Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Put the drum unit assembly back in the MFC. Put the paper tray in the MFC. Close the front cover.
  • Page 170 Put the duplex tray and paper tray back into the MFC. ■ The Jam Duplex message appears if you remove a sheet of paper from the Face Down Output Tray after only one side has printed. ■ If the Paper Adjustment Lever for Duplex Printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.

  • Page 171: If You Are Having Difficulty With Your Mfc

    If the copy looks bad, clean the scanner and bottom of sentences are area. If there is still problem, call Brother or your dealer for service. cut off. Poor quality print.
  • Page 172 DIFFICULTY SUGGESTIONS Sending Faxes Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your MFC’s scanner operation. If copy quality is not good, clean the scanner. (See Cleaning the scanner on page 12-24.) Transmission Verification There is probably temporary noise or static on the line.
  • Page 173 I print them. allow for this. Scanning Difficulties TWAIN errors appear while Make sure the Brother TWAIN driver is selected as the primary source. ® scanning. In PaperPort , click Scan in the File menu and select the Brother TWAIN driver.
  • Page 174 BIOS are set to support a bi-directional machine; i.e. (Parallel Port Mode – ECP) “MFC Connect Failure” If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show ‘MFC Connect Failure’ each time you restart ®...
  • Page 175 DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are curled. Thin or thick paper below the standard can cause this problem. Make sure you select the Paper Type that suits the media type you use. (See Setting the Paper Type on page 4-7 and Media Type in Software User’s Guide on the CD-ROM.) Printed pages are smeared.

  • Page 176: Improving The Print Quality

    Improving the print quality This section provides information on the following topics: Examples of poor print Recommendation quality Check the printer’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. (See Choosing a ABCDEFGH CDEF location on page v.) abcdefghijk...
  • Page 177 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. 94 mm Clean the drum unit as follows: 94 mm 1 Position the print sample in front of the drum unit, and find the exact White Spots on black text position of the poor print.
  • Page 178 Examples of poor print Recommendation quality The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 12-32.) ABCDEFGH Make sure that you use paper that meets our specifications. (See About abcdefghijk A B C D paper on page 2-1.) a b c d e...
  • Page 179 Examples of poor print Recommendation quality Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you don’t use the printer very often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, try fanning the paper stack and then rotating the paper 180°...

  • Page 180: Packing And Shipping The Mfc

    Packing and shipping the MFC Whenever you transport the MFC, use the packing materials that came with your machine. If you do not pack the MFC correctly, you may void your warranty. Turn the MFC power switch off. Unplug the MFC from the telephone wall socket. Unplug the MFC from the AC outlet.
  • Page 181 Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit. Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. Close the front cover. Fold down the face-down output tray flap. Remove the telephone line cord.
  • Page 182 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as shown below: Close the carton and tape it shut. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 23...

  • Page 183: Routine Maintenance

    Routine maintenance Cleaning the scanner Turn the MFC power switch off and lift the document cover. Clean the scanner glass and glass strip with dry cloth and the white film with isopropyl alcohol on a lint free cloth. White Film Glass strip Document Cover White film...

  • Page 184: Cleaning The Printer

    Cleaning the printer Caution ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with your finger. ■...

  • Page 185: Cleaning The Drum Unit

    Gently clean the scanner window by wiping it with a clean soft dry cloth. Do not use isopropyl alcohol. Scanner Window Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner.

  • Page 186: Replacing The Toner Cartridge

    Replacing the toner cartridge The MFC can print up to 6,700 pages using a high yield toner cartridge. When the toner cartridge is running low, the LCD shows Toner Low . The MFC is supplied with a standard toner cartridge that must be replaced after approximately 3,500 pages.
  • Page 187 Open the front cover and pull out the drum unit. Caution ■ Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. ■ To prevent damage to the MFC from static electricity, do not touch the electrodes shown below.
  • Page 188 If damage is caused to parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with the machine, any repairs required as a result will not be covered by the warranty.
  • Page 189 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. Remove the protective cover. Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically. Drum Unit Toner Cartridge 12 - 30 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
  • Page 190 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position ( ▼ ) before reinstalling the drum unit and toner cartridge assembly. Home Position(▼) Corona Wire Reinstall the drum unit and toner cartridge assembly and close...

  • Page 191: Replacing The Drum Unit

    Replacing the drum unit The MFC uses a drum unit to create print images on paper. If the LCD shows Change Drum Soon , the drum unit is near the end of its life and it is time to purchase a new one. Even if the LCD shows Change Drum Soon , you may be able to continue printing without having to replace the drum unit for a while.
  • Page 192 Follow these steps to replace the drum unit: Press the cover release button and then open the front cover. Remove the old drum unit and toner cartridge assembly. Place it on a drop cloth or disposable paper to avoid scattering toner. Caution To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
  • Page 193 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit. (See Replacing the toner cartridge on page 12-27.) Lock Lever Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.

  • Page 194: Checking The Drum Life

    Checking the drum life You can see the percentage of the drum’s life that remains available. Menu Press 20.Miscellaneous 2.Drum Life For five seconds, the LCD shows the available percentage of drum Remaining:100% life. Even if the remaining drum life is 0%, you may continue to use the drum unit until you have a print quality problem.

  • Page 195: Optional Accessories

    MFC. When you add the optional memory board, it increases the performance for both copier and printer operations. Model Name Optional Memory MFC-8440 (32 MB Standard Memory) 32MB TECHWORKS 12457-0001 MFC-8840D (32 MB Standard Memory) 64MB TECHWORKS 12458-0001 128MB TECHWORKS 12459-0001...

  • Page 196: Installing The Optional Memory Board

    Installing the optional memory board WARNING ■ DO NOT touch the surface of the main board within 15 minutes after turning off the power. ■ Before installing the optional memory board, make sure there are no faxes in the memory. Disconnect the telephone line cord, turn the MFC power switch off, unplug the MFC power cord from the AC outlet, and then disconnect the interface cable.
  • Page 197 Remove the side cover. Loosen the two screws, and then remove the metal shield plate. Unpack the DIMM and hold it by the edges. WARNING DIMM boards can be damaged by even a small amount of static electricity. Do not touch the memory chips or the board surface. Wear an antistatic wrist strap when you install or remove the board.
  • Page 198 You can check the current memory size in the user setting list. (See the NC-9100h Network User’s Guide on the CD-ROM.) WARNING If the Status LED turns Red for a Service Error, please call your dealer or Brother authorized service center. OPTIONAL ACCESSORIES 13 - 4...

  • Page 199: Network (Lan) Board

    Network (LAN) board When you add the optional Network (LAN) Board (NC-9100h), you can connect your MFC into the network to use the Internet FAX, Network Scanner, Network Printer and Network Management operations. WARNING DO NOT touch the surface of the main board within 15 minutes after turning off the power.

  • Page 200: Before Starting Installation

    Before starting installation Be careful when handling the NC-9100h. There are many delicate electronic components that are susceptible to damage from static electricity. To avoid such damage, use the following precautions when handling the board. ■ Leave the NC-9100h in its anti-static bag until you are ready to install it.
  • Page 201 WARNING Turn the MFC power switch off, before installing (or removing) the NC-9100h board. Remove the side cover. Loosen the two screws, and then remove the metal shield plate. Loosen the two screws, and then remove the metal cover plate. Cover Plate 13 - 7 OPTIONAL ACCESSORIES...
  • Page 202 Plug the NC-9100h into connector P1 located on the main board as shown in the illustration (press firmly) and secure the NC-9100h with the two screws. Put the metal shield plate back on and secure it with the two screws. Put the side cover back on.

  • Page 203: Step 2: Connecting The Nc-9100H To An Unshielded Twisted Pair 10Base-T Or 100Base-Tx Ethernet Network

    Step 2: Connecting the NC-9100h to an Unshielded Twisted Pair 10BASE-T or 100BASE-TX Ethernet Network To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network, you must have an Unshielded Twist Pair Cable. One side of the cable must be connected to a free port on your Ethernet hub and the other side must be connected to the 10BASE-T or 100BASE-TX connector (an RJ45 Connector) of the NC-9100h.

  • Page 204: Test Switch

    Link/Speed LED is green: 10 BASE T Ethernet This Link/Speed LED will be green if the print server is connected to a 10 BASE T Ethernet. Active LED is yellow: The Active LED will blink if the print server is receiving or transmitting data.

  • Page 205: Paper Tray #2

    Paper Tray #2 You can purchase the Paper Tray #2 accessory (LT-5000) to use as a third paper source. Tray #2 holds up to 250 sheets of 80 g/m paper. Paper Tray #2 Holds approx. 250 sheets of 80 g/m Basis Weight 60 to 105 g/m Moisture Content...

  • Page 206: Glossary

    Glossary ADF (Automatic Document Feeder) Documents can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of an external phone. Automatic Redial A feature that enables your MFC to redial the last fax number if the fax did not go through because the line was busy.
  • Page 207 External phone A TAD (telephone answering device) or telephone that is plugged into the correct socket on the MFC. F/T Ring Time The length of time that the Brother MFC rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 208 Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). Fine resolution Resolution is 203 × 196 dpi. It is used for small print and graphs. Gray scale The shades of gray available for copying and faxing photographs.
  • Page 209 Pause Allows you to place a 3.5 second delay in the dialling Redial/Pause sequence stored on Speed-Dial numbers. Press as many times as needed for longer pauses. Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs. Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.
  • Page 210 MFC to the receiving fax machine. ® True Type fonts The fonts that are used in the Windows operating systems. If you install the Brother True Type fonts, more types of ® fonts will be available for Windows applications.

  • Page 211: S - 1 Specifications

    Specifications Product description The MFC-8440 and MFC-8840D are 5 in 1 Multi-Function Centers: Printer, Copier, Color Scanner, Fax, and PC-FAX (via your PC). The MFC-8840D includes Duplex Printing. General Memory Capacity 32 MB Optional Memory 1 DIMM slot; Memory expandable up to 160 MB...

  • Page 212: Print Media

    General (continued) Temperature Operating: 10 - 32.5 °C Storage: 0 - 40 °C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Print media Paper Input Paper Tray ■ Paper type: Plain paper, recycled paper and transparencies, envelopes (Manual Feed/Multi-purpose Tray) ■...

  • Page 213: Fax

    /500* pages “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).

  • Page 214: Scanner

    Up to 600 × 2,400 dpi (optical) ® * Maximum 1200 x 1200 dpi scanning with Windows (resolution up to 9600 x 9600 dpi can be selected by using the Brother scanner utility) Document Size ADF Width: 148 mm to 216 mm...

  • Page 215: Printer

    Printer ® Emulation PCL6 (Brother Printing System for Windows emulation mode of HP LaserJet) and BR-Script ® (PostScript ) Level 3 ® Printer Driver Windows 98/98SE/Me/2000 Professional/XP and ® Windows NT Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability ®...

  • Page 216: Computer Requirements

    (Printing, Scanning* PC-FAX Send Only) NOTE: All registered trademarks referenced herein are the property of their respective companies. For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/ ® Microsoft Internet Explorer 5 or greater. ® ®...

  • Page 217: Consumable Items

    Consumable items Toner Cartridge Life TN-3030: Standard Toner Cartridge - Up to 3,500* Expectancy pages TN-3060: High Yield Toner Cartridge - Up to 6,700* pages *(when printing letter size or A4 paper at 5% print coverage) Toner life expectancy will vary depending upon the type of average print job.

  • Page 218: Network (Lan) Board (Nc-9100H

    Ethernet 10/100 BASE-TX Auto Negotiation TCP/IP, IPX/SPX, AppleTalk, DLC/LLC RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS LPR/LPD, Port9100, SMTP/POP3 SMB(NetBIOS/ IP), IPP, SSDP mDNS, FTP MIBII as well as Brother private MIB TELNET, SNMP, HTTP, TFTP Included Utilities: BRAdmin Professional and Web Based Management ■...

  • Page 219: Optional External Wireless Print/Scan Server (Nc-2200W

    Optional External Wireless Print/Scan Server (NC-2200w) NC-2200w External Connecting the optional External Wireless Wireless Print/Scan Print/Scan Server (NC-2200w) to your MFC will Server (Optional) allow you to print and scan over a wireless network. Network types IEEE802.11b wireless LAN ® ®...

  • Page 220: Index

    Index keys ........10-6 multiple ......10-4 Access codes, storing and paper ........2-1 dialling ....... 7-9 Quality (type of document) ADF (Automatic Document ........10-9 Feeder) ......6-1 scanner glass ....10-4 ADF cover ......12-5 single ....10-3, 10-4 Automatic Sort (ADF only) ....10-9 fax receive ......
  • Page 221 Drum unit Fax Storage ......8-2 checking remaining life printing from ..... 5-7 ........12-35 turning on ......8-2 replacing ...... 12-32 Fax, stand-alone Dual Access ..... 6-10 receiving ......5-1 Duplex/N in 1 key ... 10-12 difficulty ..... 12-12 Duplex/1 in 1 ....
  • Page 222 Remote Deactivation Code ........5-8 PABX ........4-5 Setting F/T Ring Time ..5-3 Page Counter ....12-35 Setting Ring Delay ... 5-2 Paper ........S-2 capacity ......2-3 document size ....6-1 Gray scale ....S-3, S-4 jam ........12-5 Groups for Broadcasting ..7-5 Size ........4-8 Phone line connections ....1-16...
  • Page 223 commands ....... 8-5 Text, entering ...... 4-3 getting your faxes .... 8-6 Special Characters ... 4-4 Reports ....... 9-1 Tone signals on Pulse line Transmission Verification ......... 7-10 ........9-1 Toner cartridge Resolution replacing ...... 12-27 fax (standard, Fine, superFine, Tray use, setting Photo) ......

  • Page 224: Remote Retrieval Access Card

    Remote Retrieval Access card If you plan to receive fax messages while away from your MFC, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your MFC’s Fax Forwarding and Remote Retrieval features.
  • Page 225 Fold Fold R - 2...
  • Page 226 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. UK/IRE/SAF/PAN NORDIC LF6337004...

This manual is also suitable for:

Mfc-8840d

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