Error Codes - Brother DS-820W User Manual

Troubleshooting
Error message
Calibration failed. Please reboot the
machine.

Error Codes

Error Code Items Description
E03 Card full or Card Read /
Write error
E04 Paper Jam
E05 Missing Scan Data
E06 Cover Open
E19 Calibration Fail
Cause
An error caused the calibration to fail.
For example, the Calibration Sheet is
not inserted in the correct direction.
Root cause / Code Purpose
The SD card is full, protected, or cor-
rupt; scanned images cannot be
saved to the SD card.
Scan exceeds the maximum length,
and cannot successfully eject the
scanned document.
Scanner does not detect a document
in the document feeder slot.
The scanner's top cover is open, or
the top cover sensor has failed.
The scanner's internal check failed
because of a calibration data error.
Action
Press and hold the Power button
to turn off the scanner, and press
the Power button to turn on it.
Then, perform the calibration
again.
Insert the Calibration Sheet in the
correct direction.
• To perform the calibration using
the control panel, see Calibration
using the control panel on
page 62.
®
• For Windows : to perform the cal-
ibration using software, see Cali-
bration using software (for
®
Windows ) on page 63.
• For Macintosh: to perform the cal-
ibration using software, see Cali-
bration using software (for
Macintosh) on page 66.
How to restore
Check the SD card's protective
switch, reinsert the SD card, or insert
a new SD card.
Open the top cover and remove the
document, then close the cover and
try to scan again.
Make sure the document is properly
inserted.
Close the scanner's top cover.
Recalibrate the scanner.
• To perform the calibration using
the control panel, see Calibration
using the control panel on
page 62.
®
• For Windows : to perform the cal-
ibration using software, see Cali-
bration using software (for
®
Windows ) on page 63.
• For Macintosh: to perform the cali-
bration using software, see Cali-
bration using software (for
Macintosh) on page 66.
13
71