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Special Information to Solution Manager
Implement, Operate, Monitor, and Support
SAP Solution Manager is a centralized, robust solution management toolset. It empowers companies to implement, operate, monitor, and
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support their SAP solutions.
SAP Solution Manager facilitates technical support for distributed systems, with functionality that covers all key aspects of solution
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deployment, operation, and continuous improvement. It combines tools, content, and direct access to SAP to increase the reliability of
solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset
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addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. As part
of SAP NetWeaver, SAP Solution Manager is included in the annual maintenance fee for SAP solutions.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It
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supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your
IT department and your lines of business. And ensures that you derive the maximum benefits from your IT investments.
Implementation
Solution Management
Roadmap
Implementation Tools
Customizing
eLearning Management
Server Sizing Category
© 2008 Hewlett-Packard GmbH (SAPCC Germany)
31
12/17/2008
The information contained herein is subject to change without notice
Service Delivery
Solution Monitoring
Proactive & Predictive
Business Process Monitoring
Services
Optimization Services
System Monitoring
Empowering
(Best Practices)
EarlyWatch Alert (EWA)
Service Level Reporting
A
or I; 2 CPU; 16 GB RAM; 300 GB DB netto (internal Storage or SAN)
Change Request
Management
Service – Regular
Maintenance Activity
Adminstration
Project – Business Change
Applications
Directory
Service Desk
Hot Fix
SAP & Non SAP Support
Prozess
Integration SAP Support
(OSS)
Solution Database
Web Service Portal
Technology
Solutions
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