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Whirlpool WHES20 Installation And Operation Manual

Demand controlled water softener
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Model WHES20
Model WHES30
How to install, operate
and maintain your Demand
Controlled Water Softener
Do not return water softener to store
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
1-866-986-3223
Monday- Friday, 8 AM - 7 PM EST or visit
www.ecodynewatertreatment.com
When you call, please be prepared to provide
the model, date code and serial number of your
product, found on the rating decal, typically
located on the rim below the salt lid hinges.
Systems tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency.
Systems tested and certified by the Water Quality
Association against CSA B483.1.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125
Printed on recycled paper
7283659 (Rev S 8/25/11)
Product No. 8562921-B

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  Summary of Contents for Whirlpool WHES20

  • Page 1 Model WHES20 Model WHES30 How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number:...
  • Page 2: Table Of Contents

    Installation Instructions ..............8-11 Programming the Water Softener (Model WHES20) Customizing Features / Options .
  • Page 3: Specifications & Dimensions

    Specifications & Dimensions Model WHES20 Model WHES30 Model Code LE20 LE31 8,700 @ 1.7 lbs. 14,700 @ 2.9 lbs. Rated Softening Capacity (Grains @ Salt Dose) 16,400 @ 5.4 lbs. 25,400 @ 8.0 lbs. 20,100 @ 9.1 lbs. 30,100 @ 13.1 lbs.
  • Page 4: Water Softener Safety

    Water Softener Safety Your safety and the safety of others are very important. We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER”...
  • Page 5: Inspect Shipment

    Inspect Shipment The parts required to assemble and install the water Remove and discard (or recycle) all packing materials. softener are included with the unit. Thoroughly check To avoid loss of small parts, we suggest you keep the the water softener for possible shipping damage and small parts in the parts bag until you are ready to use parts loss.
  • Page 6: Installation Requirements

    Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installa- All plumbing must be completed in accordance with tion location for the water softener. national, state and local plumbing codes. = Do not locate the water softener where freezing In the state of Massachusetts: The Commonwealth temperatures occur.
  • Page 7 Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 3/8” Using the flexible drain hose (included), measure and I.D. Tubing cut to the length needed. Flexible drain hose is not Hose Clamp allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a Drain Hose rigid valve drain run must be used.
  • Page 8: Installation Instructions

    Installation Instructions TYPICAL INSTALLATION Ground Hard Water Conditioned Clamp Water To Outside Faucets Pipe Ground Clips Clamp 1” NPT Sweat Water Softener Adaptor (not Valve included) 1” NPT Plug-in Threaded Transformer Adaptor Outlet O-ring Inlet Controller Valve Drain Overflow Drain Elbow Elbow Salt Storage Lubricated...
  • Page 9 Installation Instructions TURN OFF WATER SUPPLY Nozzle Top Cover Venturi Brine Tank 1. Close the main water supply valve, located near the Assembly Overflow well pump or water meter. Elbow Nut - 2. Open all faucets to drain all water from house pipes. Ferrule NOTE: Be sure not to drain water from the water Salt...
  • Page 10 Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water sof- Electrical Shock Hazard tener valve inlet side.
  • Page 11: Installation Instructions

    Installation Instructions TEST FOR LEAKS ADD WATER AND SALT TO THE SALT STORAGE TANK To prevent air pressure in the water softener and plumbing system, complete the following steps in order: 1. Fully open two or more softened cold water faucets Excessive Weight Hazard close to the water softener, located downstream Use two or more people to move and lift salt...
  • Page 12: Programming The Water Softener (Model Whes20) Customizing Features / Options

    NOTE: If “- - - -” shows in the display, press the UP or DOWN button until the model code (“LE20” for Model WHES20) shows in the dis- play. Then, press the PROGRAM button to FIG. 17 set, and change to the flashing “PRESENT TIME"...
  • Page 13: Whes20 Customizing Features/Options

    Programming the Customizing Water Softener Features / Options (Model WHES20) (Model WHES20) SET RECHARGE (REGENERATION) TIME RECHARGE NOW 1. Press the PROGRAM button once again to display The RECHARGE button is used to initiate an immedi- a flashing “2:00AM” and the words “RECHARGE ate recharge.
  • Page 14 Customizing Features / Options (Model WHES20) SALT EFFICIENCY MAXIMUM DAYS BETWEEN REGENERA- TIONS When this feature is ON, the water softener will oper- ate at salt efficiencies of 4000 grains of hardness per The water softener automatically controls regenera- pound of salt or higher (May recharge more often tion frequency.
  • Page 15: Programming The Water Softener (Model Whes30) Customizing Features / Options

    Programming the Water Softener (Model WHES30) SET SALT LEVEL Display UP button button SALT LEVEL PROGRAM CHECK PRESS TO SCHEDULE SALT LEVEL HOLD TO START FIG. 26 RECHARGE button DOWN button PROGRAM button SET WATER HARDNESS NUMBER When the transformer is plugged into the electrical outlet, a model code and a test number (example: 1.
  • Page 16 Programming the Customizing Water Softener Features / Options (Model WHES30) (Model WHES30) SET RECHARGE (REGENERATION) TIME RECHARGE 1. Press the PROGRAM button once again to display The RECHARGE button is used to initiate an immedi- a flashing “2:00AM” and the words “RECHARGE ate recharge.
  • Page 17: Set Salt Level

    Customizing Features / Options (Model WHES30) SET SALT LEVEL WATER FLOW INDICATOR The water softener has a salt monitor indicator light to Whenever the softener has water flowing from the remind you to add salt to the storage tank. outlet port, the display will show water droplets scroll- ing down the right hand side of the screen (See NOTE: You must set salt level each time salt is added Figure 34).
  • Page 18: Clean Feature Minutes

    Customizing Features / Options (Model WHES30) CLEAN / CLEAR WATER IRON REDUCTION MAXIMUM DAYS BETWEEN REGENERA- TIONS This feature is beneficial on water supplies containing ferrous (clear water) iron. The default setting is OFF. The water softener automatically controls regenera- When this feature is set to ON, an additional back- tion frequency.
  • Page 19: Routine Maintenance

    Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Lift the salt hole cover and check the salt storage level A clean nozzle & venturi (See Figure 43) is a necessity frequently. If the water softener uses all the salt before for the water softener to work properly.
  • Page 20: Troubleshooting

    6. Press and hold the PROGRAM button until the operation. model code (“LE20” for Model WHES20) shows in Lift off the Salt Hole Cover, remove the top cover by the display. This code identifies the softener unlocking the tabs in the back and rocking forward, to model.
  • Page 21 Troubleshooting (Model WHES20) MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve If the water softener does not draw brine, check for motor, brine tank fill, brine draw, regeneration flow (most likely to least likely): rates, and other controller functions. Always make...
  • Page 22: Troubleshooting

    Troubleshooting (Model WHES30) AUTOMATIC ELECTRONIC DIAGNOSTICS 3. Symbols in the display indicate POSITION switch operation (See Figure 48). This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic com- ponents and circuits for correct operation.
  • Page 23 Troubleshooting (Model WHES30) MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve If the water softener does not draw brine, check for motor, brine tank fill, brine draw, regeneration flow (most likely to least likely): rates, and other controller functions. Always make = Dirty or plugged nozzle and venturi, see the initial checks, and the manual initiated diagnos- "Cleaning the Nozzle and Venturi"...
  • Page 24: Exploded View & Parts List

    Softener Exploded View Valve Assembly See Pages 26 & 27 for parts...
  • Page 25 Hose Adaptor 7170288 O-Ring, 15/16” x 1-3/16” 0900431 Hose Clamp 7308904 Guide Cap 7262792 Screw 7093216 Float, Rod & Stem, Model WHES20 7003847 O-Ring 7220627 Float, Rod & Stem, Model WHES30 7264875 Repl. Brine Tank 0516947 Float Seal 7248706 Grounding Kit 7097202 Float (incl.
  • Page 26 Valve Exploded View Wear Strip Seal Cross-section View...
  • Page 27 Valve Parts List Part No. Description Part No. Description 7224087 Screw, #8-32 x 1” (2 req.) 7082053 Valve Body 7286039 Motor (incl. 2 ea. of Key No. 50) 7081764 Seal, Nozzle & Venturi 0900857 Screw, #6-20 x 3/8” (2 req.) 7081201 Retainer, Nozzle &...

This manual is also suitable for:

Whes30Whes40