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Problem
Troubleshooting Suggestion
I forgot/lost my user
If you have not changed the password from
the default, try using "admin" the user ID
ID or password.
and "administrator" as password. Otherwise,
you can reset the device to the default
configuration by pressing the Reset Default
button on the Rare panel of the device (see
Rare Panel). Then, type the default User ID
and password shown above. WARNING:
Resetting the device removes any custom
settings and returns all settings to their
default values.
I cannot access the
Use the ping utility, discussed in the
web pages from my
following section, to check whether your PC
can communicate with the device's LAN IP
browser.
address (by default 192.168.1.1). If it
cannot, check the Ethernet cabling.
Verify that you are using Internet Explorer or
Netscape Navigator v4.0 or later.
Verify that the PC's IP address is defined as
being on the same subnet as the IP address
assigned to the LAN port on the Wireless
Gateway.
My changes to the
Be sure to use the Confirm Changes/Apply
web pages are not
function after any changes.
being retained.
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