Dimplex fireplace Owner's Manual page 23

What Dimplex will do in the event of a defect
In the event the Product or part covered by this limited warranty is proven to be defective in material
or workmanship during, in the One Year Warranty or 90 Day Warranty period, as applicable, you
have the following rights:
Dimplex will in its sole discretion either repair or replace such defective Product or part
without charge. If Dimplex is unable to repair or replace the Product or part, or if repair or
replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of
repair or replacement, choose to refund the purchase price for the Product or part.
Limited warranty service will be performed solely by dealers or service agents of Dimplex
authorized to provide limited warranty services.
The purchaser is responsible for removal and transportation of the Product or part (and any
repaired or replacement Product or part) to and from the authorized dealer's or service agent's
place of business.
This limited warranty does not entitle the purchaser to on-site or in-home services. On-site
or in-home services may be performed at the purchaser's specific request and expense at
Dimplex's then-current rates for such services.
Dimplex will not be responsible for, and the limited warranty services shall not include, any
expense incurred for installation or removal of the Product or part (or any replacement Product
or part) or any labour or transportation costs. Such costs shall be the purchaser's responsibility.
What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE
THE PURCHASER OR ANY THIRD PARTY,
OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL,
OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE
SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR
ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights, and you may also have other rights which vary
from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for
the Sale of Goods shall not apply to this limited warranty or the sale of Product covered by this
limited warranty.
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8
LIMITED WARRANTY
WHETHER IN CONTRACT, IN TORT, OR ON ANY
1-888-DIMPLEX
www.dimplex.com
TO
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