Error Code Cause - Noritz N-0931M-OD Owner's Manual

Tankless gas water heater
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Troubleshooting-3
(Continued)
The hot water is turbid.
Water leaks from the drain plugs
on the outlet.
The water appears blue
The bath tub/wash-basin has turned
blue
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If there is a problem with the unit, a numerical error code will flash on the remote controller.
If this occurs, take appropriate measures as listed below.
When an error code appears, the display and the operation light will flash
together.
Error Code
24
• This is harmless. Small bubbles appear as the air in the
water is heated and depressurized rapidly to
atmospheric pressure.
• When the unit is under very high pressure, water will leak
from the drain plugs as a safety so that the unit is not
damaged by the high pressure.
• Coloration to a blue color may be noticed from small
traces of copper ion contained in the water and fat
(furring). However, there are not problems concerning
health. Coloration of the bath tub/wash-basin can be
prevented by cleaning frequently.
Check for an Error Code
Cause
Ignition error
Abnormal combustion,
low gas supply pressure
Abnormal combustion
Contact Noritz America if:
• Any other error code appears.
• An error code is indicated again after the above actions were followed.
• There are any other questions.
Action
Check whether the gas valve is open. Press the power
button to turn the unit off, open a hot water fixture,
and turn the unit back on. If the flashing number
doesn't return the problem is solved.
Have a professional check the gas supply pressure.
Contact the nearest Noritz agent.
Contact the nearest Noritz agent.
Flashing
Remote Controller

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