Error Code Cause - Noritz NCC199-SV Owner's Manual

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If there is a problem with the unit, a numerical error code will flash on
the remote controller.
If this occurs, take appropriate measures as listed below.
When an error code appears, the display and the operation light
will flash together.
Error Code
• Any other error code appears.
• An error code is indicated again after the above actions were followed.
• There are any other questions.
Check for an Error Code
Cause
Ignition error
Clogging of neutralizer
Abnormal combustion,
low gas supply pressure
The neutralizer needs to
be replaced soon.
The neutralizer has reached
the end of its service life
and must be replaced.
Abnormal combustion
Contact Noritz America if:
Remote Controller
Action
Check whether the gas valve is open. Press the power
button to turn the unit off, open a hot water fixture,
and turn the unit back on. If the flashing number
doesn't return the problem is solved.
Contact the installer or Noritz America Technical
Support for assistance.
Have a professional check the gas supply pressure.
Contact the nearest Noritz agent.
The equipment can be used for awhile, but the
maximum hot water flow available from the unit will be
reduced. Contact the installer or Noritz America
Technical Support for assistance.
The equipment cannot be used.
Contact the installer or Noritz America Technical
Support for assistance.
Contact the installer or Noritz America Technical
Support for assistance.
Flashing
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