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TROUBLE SHOOTING
Any Time You Experience a Problem when Sewing:
• Select correct type and weight of fabric in the Exclusive
SEWING ADVISOR™ feature.
• Insert needle size and type as recommended on the
GraphicDisplay/TouchScreen.
• Rethread the top and bobbin threads.
• Use different spool pin positions (vertical or horizontal).
• Use thread nets (optional accessory, part number
4123977-01) and quality thread. We recommend the same
sewing thread on top and bobbin for general sewing. For
decorative sewing we recommend rayon thread on top and
bobbin thread in the bobbin.
If You Experience Problems when
Using the Sensor One-Step Buttonhole Foot:
• Make sure the white area on the side of the wheel is lined
up with the white marking line on the foot.
• Check to insure that the cord to the Sensor One-Step
Buttonhole Foot is properly plugged into the socket above
the needle area.
Fabric Puckers?
• Select correct type and weight of fabric in the Exclusive
SEWING ADVISOR™ feature.
• Use stabilizer.
• Check needle, it could be damaged.
• Insert needle size and type as recommended on the
GraphicDisplay/TouchScreen.
• Rethread top and bobbin threads.
• Change thread type to match fabric and sewing technique.
• Use quality thread.
• Shorten stitch length.
• Check your thread tension.
Skipped Stitches?
• Check needle - it could be damaged.
• Change needle to recommended size and type.
• Be sure the needle is inserted correctly all the way
into the clamp.
• Rethread top and bobbin threads.
• Use recommended presser foot.
• Turn machine off and on to reset.
• Consult your authorized HUSQVARNA VIKING
for service.
Needle Breaks?
• Use care not to pull fabric when sewing.
• Insert needle size and type as recommended on the
GraphicDisplay/TouchScreen.
• Insert needle correctly as described in on page 13.
Poor Tension?
• Select correct type and weight of fabric in the Exclusive
SEWING ADVISOR™ feature.
• Rethread top and bobbin - use quality thread.
• Insert needle size and type as recommended on the
GraphicDisplay/TouchScreen.
• Follow recommendations for thread tension (650).
• Follow recommendations for stabilizer.
Upper Thread Breaks?
• Does thread feed smoothly/not catching?
• Use thread nets (optional accessory, part number
4123977-01) and quality thread. For special threads
such as metallic etc. please consult the Accessory User's
Guide (www.husqvarnaviking.com) for special needle
recommendations.
• Rethread top and bobbin threads - check for correct
threading. When using rayon thread on top, you should use
bobbin thread in the bobbin, not regular sewing thread.
• Try different spool pin positions (horizontal or vertical).
• If stitch plate hole is damaged, replace stitch plate.
• Is the correct spool cap used in front of the thread?
Fabric Does Not Move?
• Check to make sure feed teeth are up.
• Increase stitch length.
Bobbin Thread Breaks?
• Replace the bobbin in the machine, check correct
threading.
• Wind a new bobbin.
• If stitch plate hole is damaged - replace stitch plate.
• Clean bobbin area.
Bobbin Winds Irregularly?
• Check threading for bobbin winding.
Wrong Stitch, Irregular or Narrow Stitches?
• Turn machine off and on to reset.
dealer
®
• Change needle, rethread top and bobbin threads.
• Use stabilizer.
Taking Care of your Machine – 61
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