Troubleshooting - Other
On rare occasions, the reader will remain on even when the smart card is removed. The
reader's LED screen will display as shown below. To reset the reader, remove the battery
and then reinsert the battery. If the condition is not remedied, please contact BALP Support
at
support@baimobile.com
PAIRING FAQ
Why do I need the Bluetooth adapter when the iPhone and iPad have built-in
Bluetooth?
There are two primary reasons:
The 3000MP Reader uses the Bluetooth serial port profile to connect to other
devices. The iPhone and iPad do not support Bluetooth serial port profile connections.
NSA and DISA require that all extraneous (unused) Bluetooth profiles be disabled as
a security precaution. Since this level of granularity is not available in iOS 4.x for
the iPhone's native Bluetooth radio, an external Bluetooth adapter is required for
communications with the Smart Card reader.
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