Troubleshooting - Philips AZP6/12 User Manual

10 Troubleshooting

Warning
•
Risk of electric shock. Never remove the casing of the
player.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using the
player, check the following points before
requesting service. If the problem remains
unsolved, register your player and get support
at www.philips.com/welcome.
No power
•
Make sure that the power cord is
connected securely.
• Make sure that there is power at the
power supply socket.
• Make sure that the built-in battery is fully
charged.
No sound
•
Adjust the volume.
•
Ensure that the track played is of a
compatible format.
Display does not function properly./No
reaction to operation of any of the controls.
1
Disconnect the AC power cord.
2
Connect the AC power cord after a few
seconds.
Cannot play disc
•
Ensure that the disc label is inserted with
the printed side facing up.
•
Wipe the disc with fibre cleaning cloth
from the centre to the edge in a straight
line.
• This disc may be defective. Play another
disc.
•
Ensure that the CD is a finalised CD/
CD-R/CD-RW.
•
Ensure that the laser lens is clean.
•
Ensure that the CD is not encoded with
copyright protection technologies.
14 EN
The CD skips tracks
•
Ensure that the CD is not damaged or
dirty.
• Ensure that program/shuffle mode is
deactivated.
Poor cassette sound quality
• Ensure that heads in the cassette holder
are clean.
• Ensure that a NORMAL (IECI) cassette
tape is used for record.
Cassette does not work for record
• Ensure that cassette tabs are not broken.