Network Connection Problems; Usb Connection Problems - Oki C831n User Manual

Network Connection Problems

„ Common to Windows and Mac OS X
Cause
Using a crossover cable.
The printer is turned on before a cable
was connected.
The hub and the printer are incompatible
or have some problem.
It takes much time to print because of
the hub settings
„ For Windows
Cause
IP address is incorrect.

USB Connection Problems

„ Common to Windows and Mac OS X
Cause
Unsupported USB cable is being used.
A USB hub is being used.
Printer driver is not installed correctly.
„ For Windows
Cause
The printer is off line.
A switch, buffer, extension cable or USB
hub is being used.
A driver for a different printer that uses a
USB connection has been installed.
Remedy
Use a straight cable.
Connect cables before turning on the printer.
Press the <ENTER> button and select [Admin Setup]
> [Network Setup] > [HUB Link Setting], and then
select [10Base-T Half].
Press the <ENTER> button > [Admin Setup] >
[Network Setup] > [TCP ACK] > [Tray2].
Remedy
● Check that the same IP address is set for the printer
and the printer's port setting on the computer.
● If using LPR Utility, check the IP address setting in
LPR Utility.
Remedy
Use a USB 2.0 cable.
Connect the printer directly to the computer.
Reinstall printer driver.
Remedy
Right-click the OKI C831 icon, and then select
[See what's printing] ([OKI C831(*)] when multiple
printer drivers are installed). In the dialog box, select
the [Printer] menu and then remove the check from
[Use Printer Offline].
* Select the type of a printer driver you want.
Connect the printer directly to the computer.
Delete the other printer driver from the computer.
- 103 -
Other Issues
Reference
-
page 32
-
3
-
Reference
-
Reference
-
page 52
page 52,
page 54
Reference
-
page 52
-