Problem Solving Checklist - Fisher & Paykel Refrigerator & Freezer Installation And User Instructions Manual

Problem solving checklist

20
If there is a problem with your appliance, please check the following points before contacting
your local Fisher & Paykel Authorised Service Centre or Customer Care Centre.
Problem
Appliance does
not operate.
Light not
working.
Motor operates
for long periods.
Storage
compartments
too warm.
Food freezing in
the refrigerator.
Unfamiliar noises.
Possible causes
No electricity at power outlet.
The refrigerator is in the
defrosting cycle.
The refrigerator is turned off.
Blown light bulb.
Refrigerator not working.
Hot weather.
Frequent door openings.
Large amount of food recently
added.
Temperature control set too low. See 'Operating instructions' section on
Doors not sealing properly.
The condenser is dirty.
Temperature setting not correct. See 'Operating instructions' section on
Frequent door openings.
Large amount of food recently
added.
The condenser is dirty.
Temperature setting not correct. See 'Operating instructions' section on
Food placed directly in front of
air outlets.
Cabinet not stable or level.
Freezer is defrosting.
What to do
Check that the plug is correctly connected
and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
This is normal for an automatic defrosting
refrigerator.
Press the button for 3 seconds or more
to restart the refrigerator.
Refer to page 19 – 'Maintenance' .
See previous section above.
Minimise door opening to allow
temperature to stabilise.
page 9.
Check that cabinet is level and gasket
seals are clean.
Clean the condenser. Refer to page 18 –
'Cleaning care' .
page 9.
Minimise door openings to allow
temperature to stabilise.
Clean the condenser. Refer to page 18 –
'Cleaning care' .
page 9.
Move chill sensitive foods away from
the centre back of the shelf. Refer to
'recommended storage area' on page 11.
See 'Installation instructions' section on
page 4.