Problem Solving Checklist - Fisher & Paykel RB60V18 Installation Instructions And User Manual

Problem solving checklist

38
If there is a problem with your appliance, please check the following points before contacting
your local Fisher & Paykel Authorised Service Centre or Customer Care Centre.
Problem
Appliance does
not operate.
Light not working. Light not functioning.
Motor operates
for long periods.
Storage
compartment(s)
too warm.
Food freezing in
the refrigerator.
Unfamiliar noises. Cabinet not stable or level.
Possible causes
No electricity at power outlet.
The refrigerator is in the
defrosting cycle.
The refrigerator is turned off.
Refrigerator not working
Hot weather.
Frequent door openings.
Large amount of food
recently added.
Temperature control set too low. See 'Operating instructions' section on
Doors not sealing properly.
Temperature setting not correct. See 'Operating instructions' section on
Frequent door openings.
Large amount of food
recently added.
Temperature setting not correct. See 'Operating instructions' section on
Food placed directly in front of
air outlets.
Freezer is defrosting.
What to do
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
This is normal for an automatic
defrosting refrigerator.
Press the button for 3 seconds to
start the refrigerator.
The light cannot be serviced by the
user. Contact your Fisher & Paykel
Dealer or Authorised Service Agent.
See previous section above.
Minimise door openings to allow
temperatures to stabilise.
page 23.
Check that the cabinet is levelled and
gasket seals are clean.
page 23.
Minimise door openings to allow
temperatures to stabilise.
page 23.
Move chill sensitive foods away from
the centre back of the shelf. Refer to
'Storing food in your refrigerator' on
page 33.
See 'Installation instructions' section
on page 6.