Line one lists the printer model number (M9850) and line two
gives the version of software in the printer.
P r i n t i n g a Te s t L a b e l
1. From the Diagnostics Menu, press
2. Press Enter/Pause and
3. Press Enter/Pause. The following test labels print.
The first label shows the printer's configuration by packet (A-G).
The second label shows the model number, software version,
stock count, voltage, print contrast, printhead resistance, number
of bad dots, and installed options. The test label also shows an
inch count for the high energy ribbon. This information will help
Technical Support diagnose the problem. Refer to the optional
Packet Reference Manual for more information about the test
label.
You can also print a test label by pressing
time. Hold for one second and release. If test labels do not print,
call Technical Support.
9-2 Diagnostics
or
DIAGNOSTICS
User Diag
until you see
USER DIAG
Test Label
until you see
and
at the same